10/18 Windsor Street, Edinburgh, EH7 5JR, United Kingdom
#488 of 967 Holiday rentals in Edinburgh
Guests' ChoiceBased on 3404 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
9.1
Facilities
8.1
Staff
8.7
Value for money
8.3
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Gordon
United KingdomSpacious and clean
Stayed in April 2024
Reviewed: 27 April 2024
Deborah
United KingdomLovely staff Funky decor Comfy bed Good central location
Stayed in April 2024
Reviewed: 22 April 2024
Nicolearthur
United Kingdom"Small double" is exceedingly small. Barely enough room to pass the foot of the bed to get to the bathroom. This isnt helped by the positioning of the TV on the wall. Layout of room might benefit from a re-think. Quite expensive for what it is but then- it is Edinburgh city centre
Convenient location, clean, simple check in/out, quiet street, fresh modern decor
Stayed in April 2024
Reviewed: 19 April 2024
Nadja
GermanyVery lovely staff, great Location and small, but nice and clean room.
Stayed in April 2024
Reviewed: 19 April 2024
Pamela
United KingdomNothing.
Comfortable room in a quiet location but easy to walk into city or get a bus at top of road to almost any area. Close to some good cafes and restaurants and tram stop.Very comfortable bed and quilt not too thick. Great shower. Will return.Thank you
Stayed in April 2024
Reviewed: 19 April 2024
Gesiminas
United KingdomWindows can't be opened, no air conditioning, no fridge. 18£/night only "private" (though it's a hotel owned) parking option with no direct access to a hotel.
Firstly comes good location with the access to a city centre (walking, bus, tram) and nearby shopping facilities. Then it's the old style high ceilings, adequate continental breakfast, friendly staff.
Stayed in April 2024
Reviewed: 12 April 2024
Caroline
United KingdomOnly thing I can imagine that would improve the room would be to have a couple of comfy chairs.
Easy check in procedure, our room was located in a seperate building opposite reception which was very easy to reach. Room, bathroom and kitchenette immaculately clean and bed very comfortable with plenty pillows and toiletries.
Stayed in April 2024
Reviewed: 10 April 2024
Georgina
United KingdomNo fridge or big mirrors
Massive room clean and cosy
Stayed in April 2024
Reviewed: 8 April 2024
Gibson
United KingdomVERY small room
Friendly staff, clean, good location
Stayed in April 2024
Reviewed: 5 April 2024
Nandinee
BangladeshThe location, behaviour and support from the staff, room services, and this was a good value for the money.
Stayed in March 2024
Reviewed: 4 April 2024
Muriel
United KingdomAlthough the booking said parking was available at the hotel it is very limited and also chargeable. I asked to reserve a space but was told that reservation is not possible however a discount is given at a nearby parking facility.
The hotel is in a fabulous position, at bottom of princes Street and top of leith walk and right beside the Edinburgh Playhouse. It's clean, lovely staff and very comfortable providing all that's needed for a long or short stay.
Stayed in April 2024
Reviewed: 31 March 2024
David
IrelandNice touch with the crisps in the room and the leaving gift as we left.
Stayed in March 2024
Reviewed: 29 March 2024
Virginie
FranceComfortable room, very nice location ( 10 min walk from train station)
Stayed in March 2024
Reviewed: 27 March 2024
Sofia
SwedenThe bar and kitchen area in the loft was a little boring and not very welcoming to use. However, the bedrooms were nice so most time was spent there.
The excellent location was one of the reasons why I chose the hotel and I was not disappointed. For a family of 4 it was good size and the stairs to the loft was not an issue as I already had read about it. The beds were very comfortable and the bathroom very good.
Stayed in March 2024
Reviewed: 27 March 2024
Linda
United KingdomFriendly staff, great central location
Stayed in March 2024
Reviewed: 25 March 2024
Patricia
IrelandRooms bit too small.
Comfortable beds nice shower. Clean
Stayed in March 2024
Reviewed: 20 March 2024
Linda
South AfricaVery comfy thank you!
Stayed in March 2024
Reviewed: 19 March 2024
Kusnerova
LithuaniaWe arrived from Europe. Hotel doesn't have European plugs for lending. They only had it for sale, that is not very convenient when you need it only for several days.
Room was so clean and location was great. Very good quality for money
Stayed in March 2024
Reviewed: 18 March 2024
White
United KingdomThe light could be brighter
Very clean. Great location 10 mins from the station
Stayed in March 2024
Reviewed: 18 March 2024
Simon
United KingdomNothing, its good value for money.
Clean room, crisps and biscuits to snack on, small but tidy room.
Stayed in March 2024
Reviewed: 18 March 2024
Anna
SwitzerlandIt‘s quite cold in the room
Very clean rooms, confortable beds, quiet hotel ans verz nice staff
Stayed in March 2024
Reviewed: 12 March 2024
Hazel
United KingdomJust a couple of small niggles: the room was extremely warm yet the radiator wasn't on so we couldn't turn the heating down. I would have preferred a double bed, rather than two singles pushed together. We didn't initially book breakfast, but changed our minds on arrival - unfortunately the breakfast was disappointing, given the standard of the rest of the hotel.
The staff were friendly and very helpful. Overall, the hotel provided a very comfortable stay.
Stayed in March 2024
Reviewed: 12 March 2024
Joanna
DenmarkBreakfast was a bit boring, I missed vegetables.
Very quiet room, comfortable bed and great cleaning service. We also found snacks, tea and water for free in the room.
Stayed in March 2024
Reviewed: 10 March 2024
Nandinee
BangladeshA small suggestion -- The position of the heater in the room was far from the bed. Since the bed was beside the window so it was pretty cold during the night especially. Also, if there is another shed can be placed in front of the window that can minimize the cold I believe.
I liked the room, view, cleanliness and overall service. The staff were very very supportive. The location was very peaceful and convenient to move around.
Stayed in March 2024
Toronto, Canada
Trapezaki, Greece
Jeddah, Saudi Arabia
Umag, Croatia
Guenrouet, France
Râmnicu Vâlcea, Romania
Buje, Croatia
Ruse, Bulgaria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content