Reviews of Cairn Hotel & Apartments 3 stars
10/18 Windsor Street, Edinburgh, EH7 5JR, United Kingdom
#492 of 986 Holiday rentals in Edinburgh
Guests' ChoiceReview score
Based on 3291 hotel reviews
8.0Score breakdown
-
Cleanliness
8.5
-
Comfort
8.4
-
Location
9.0
-
Facilities
8.1
-
Staff
8.7
-
Value for money
8.3
-
Free WiFi
8.3
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 10 January 2024
Fionnuala
Ireland14 reviews3 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Four-Bedroom House
- • Stayed 1 night
- • Submitted via mobile
Just the carpets maybe needed cleaned, quite a few stains. Other than that absolutely nothing.
An excellent location 5 mins walk to the Edinburgh Playhouse and 10 mins walk to Princes St, although the tram from the airport stops outside the Playhouse. There were 10 of us and 4 massive bedrooms with ensuites. The beds were comfortable and clean, the bathrooms were spotless and the kitchen had everything you needed. The heating was very welcomed. A great place for a large group.
Stayed in December 2023
-
Reviewed: 10 January 2024
Lielie
South Africa15 reviews9.0Superb- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
Fantastic Location near the Playhouse theatre!
Stayed in January 2024
-
Reviewed: 9 January 2024
Susana
Brazil10 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 4 nights
- • Submitted via mobile
Escadas
Attention that i received!
Stayed in January 2024
-
Reviewed: 7 January 2024
Babs
United Kingdom16 reviews7.0Good- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
Great location, friendly staff
Stayed in January 2024
-
Reviewed: 6 January 2024
Hayley
United Kingdom1 review8.0“Great weekend spent in a friendly, clean and inviting hotel.”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Clean and tidy. Lovely helpful staff. Comfortable compact rooms, just perfect for a short stay.
Stayed in January 2024
-
Reviewed: 6 January 2024
Ashley
New Zealand9 reviews8.0“Would stay again”- • Leisure trip
- • Family with young children
- • Four-Bedroom House
- • Stayed 2 nights
- • Submitted via mobile
Very hot! And couldn’t turn some of the radiators off
It was HUGE! We stayed in the apartments so unsure of hotel room sizes
Stayed in January 2024
-
Reviewed: 5 January 2024
Andréjost
Switzerland97 reviews4 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Small Double Room
- • Stayed 3 nights
I was in the annex (opposite the main hotel building). Anybody using a water tap in the building makes other people wake up as the pipes start shaking. Slamming doors adding to it makes it impossible to get an early night sleep.
Free water bottles and biscuits, a clean room with a big bed. Spacey bathroom.
Stayed in January 2024
-
Reviewed: 5 January 2024
Diego
Ireland6 reviews9.0“Really handy and close to the city center”- • Leisure trip
- • People with friends
- • Small Double Room
- • Stayed 3 nights
- • Submitted via mobile
Clean and order
Stayed in January 2024
-
Reviewed: 5 January 2024
Anne
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
The only thing I could say was the small glass shelf above the sink, being tall I hit my forehead brushing my teeth and was my own misjudgement. Our room was great.
The location for the Playhouse and parking was perfect. Easy check in, staff were lovely, breakfast was enjoyed by the 3 off us, again staff were really nice and welcoming. We will definitely be back, we were in a family room, it was very clean!! under floor heating, it was comfortable, it had everything we needed.
Stayed in January 2024
-
Reviewed: 2 January 2024
Anthony
United Kingdom2 reviews7.0“Great and very close to city centre”- • Leisure trip
- • Family with young children
- • Small Double Room
- • Stayed 3 nights
No magnifying mirror in bathroom Window very hard to open.
Food good.staff polite.
Stayed in January 2024
-
Reviewed: 2 January 2024
Rebecca
United Kingdom14 reviews3 helpful votes9.0“Perfect location and great stay”- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 3 nights
- • Submitted via mobile
Huge gap in front door so draft was very chilly. The sofas were impossible to sit on. Very uncomfortable.
Location, cleanliness, comfort and staff
Stayed in January 2024
-
Reviewed: 30 December 2023
Alexandra
United Kingdom10 reviews1 helpful vote8.0“Overall good value for money”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Bed was a bit too soft (only my personal opinion) and it was really noisy if the water was run in other apartments in the building.
Great location, close to the theatre and train station. Nice modern bathroom. Clean.
Stayed in December 2023
-
Reviewed: 25 December 2023
Antony
United Kingdom13 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Very helpful and friendly staff and an excellent location, especially for the theatre. Also, easy to reach on the tram from the Airport.
Stayed in December 2023
-
Reviewed: 23 December 2023
Loukwn
United Kingdom8 reviews1 helpful vote9.0“A cute little hotel with friendly staff and walking distance to the center”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 3 nights
Hotel all in all is kinda basic looking and does not have any extra facilities that some people may want (gym, spa etc.). Breakfast could have a bit more variety.
The hotel is in walking distance from the city center, so very convenient on that regard. Staff was helpful and answered all of the questions that we had. They also kept our luggage around after our checkout for 1 pound per bag which was really helpful and cheap. Room was quite clean and big enough to fit 3 people (could easily fit 2 more).
Stayed in November 2023
-
Reviewed: 20 December 2023
Parvina
Uzbekistan2 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Due to the sound-permeable walls and floor, I couldn't sleep properly. Every time someone passed by, it seemed like someone was walking in my room
Location, staff, price, bathroom, snacks
Stayed in December 2023
-
Reviewed: 18 December 2023
Scott
United Kingdom17 reviews1 helpful vote9.0“Excellent value for money. Stones throw from theatre and train station 5minutes away”- • Leisure trip
- • People with friends
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing I didn’t like
Value for money. Was exceptional. Staff were friendly. Bed was very comfortable and breakfast offered a range of choice
Stayed in December 2023
-
Reviewed: 17 December 2023
Mikki
Japan6 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
Not really sure but people upstairs were really loud waking me up and making it difficult to be heard at times
The place was very warm, cosy, very modern and overall clean
Stayed in December 2023
-
Reviewed: 17 December 2023
Gerardine
Ireland31 reviews8.0“Family break”- • Leisure trip
- • Family with young children
- • Three-Bedroom House
- • Stayed 4 nights
- • Submitted via mobile
Being below street level. In winter ok but for summer would like to be higher up. The bedroom with very large ensuite bathroom could have done with shelf of some sort in bedroom. Also the big hall needed a rack or stand to hang coats when you come inside. Plenty of space to do this.
The location was perfect. Just walk round corner to tram for airport. Could walk to shops, restaurants and Calton Hill.
Stayed in October 2023
-
Reviewed: 16 December 2023
Mayrine
United Kingdom16 reviews1 helpful vote9.0“Great hotel”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing - everything was great!
Great location. Very good value for money. Bedroom was very spacious. Bedroom and toilet/shower were spotlessly clean. Bed very comfy. Great choice for breakfast.
Stayed in December 2023
-
Reviewed: 16 December 2023
Angela
United Kingdom11 reviews8.0Very good- • Leisure trip
- • People with friends
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Couldn't open window.
Great location for the playhouse. Clean and friendly staff.
Stayed in December 2023
-
Reviewed: 15 December 2023
Gordon
United Kingdom7 reviews8.0“Nice friendly hotel”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Bed close to wall but all ok
Great location and friendly staff
Stayed in December 2023
-
Reviewed: 14 December 2023
Cameron
United Kingdom31 reviews8.0“Very nice stay.”- • Leisure trip
- • Solo traveller
- • Superior Double or Twin Room
- • Stayed 1 night
Comfy, quiet room and a great shower. Second time staying at hotel.
Stayed in December 2023
-
Reviewed: 11 December 2023
Lesley
United Kingdom15 reviews8.0“Clean, comfortable hotel in a central location.”- • Leisure trip
- • Family with young children
- • Studio Apartment
- • Stayed 1 night
- • Submitted via mobile
Nothing.
Location of this hotel is excellent, particularly for the Playhouse Theatre. It’s also only a 5 minute walk to the St James Quarter. We have stayed here several times and have always enjoyed our stay. In this occasion we were in the apartments in the opposite side of the street from the main hotel building. The room was spacious, with a large, very comfortable bed and a lovely bathroom. There was also a fridge and microwave, cutlery and tea and coffee making facilities. The hotel is spotlessly clean and staff are friendly and welcoming. Prices at the bar are also very reasonable. Breakfast is self-service and there is a wide selection of food to choose from, including cereals, hot food and continental options.
Stayed in December 2023
-
Reviewed: 10 December 2023
Louise
United Kingdom25 reviews8.0Very good- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
Lovely hotel great location
Stayed in December 2023
-
Reviewed: 9 December 2023
Marie
United Kingdom4 reviews9.0“Great location - clean and comfortable”- • Leisure trip
- • People with friends
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Staff friendly and helpful
Brilliant location for the playhouse
Stayed in December 2023
Guests also reviewed these properties:
-
Toronto Marriott City Centre HotelToronto, Canada
-
Alkioni StudiosTrapezaki, Greece
-
WakanJeddah, Saudi Arabia
-
Apartments LeilaUmag, Croatia
-
Le CougouGuenrouet, France
-
Vila VictoriaRâmnicu Vâlcea, Romania
-
Holiday Home AnaBuje, Croatia
-
Residence House RuseRuse, Bulgaria
