Bishopgate Street, Leeds, LS1 5DY, United Kingdom
#32 of 44 hotels in Leeds
Guests' ChoiceBased on 5982 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
9.2
Facilities
7.4
Staff
8.7
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 27 April 2024
Sandra
United KingdomClean, central to everything, parking so close to you, facilities spot on ideal for our stay and will definitely stay again
Stayed in March 2024
Reviewed: 27 April 2024
Pinelopi
United KingdomVery dated property. Windows old and not well insulated, wobly noisy floorboards.
Reasonable clean, new sheets, towels and carpets. Very friendly staff.
Stayed in April 2024
Reviewed: 26 April 2024
William
United KingdomShowers are very old and the rooms could do with a lick of paint to freshen up the place
Staff are really good, rooms are very very tired, especially the showers
Stayed in April 2024
Reviewed: 26 April 2024
Richards
United KingdomThe property was very dated frayed carpets etc.
Very central. Warm and comfortable. The staff were very helpful and friendly
Stayed in March 2024
Reviewed: 25 April 2024
Maria
United KingdomI had to pay to leave my bags at chic in and check out.
Location
Stayed in April 2024
Reviewed: 25 April 2024
Nicholas
United KingdomNothing
Everything was great
Stayed in April 2024
Reviewed: 24 April 2024
Carla
United KingdomRooms difficult to find and split over different building linked by lifts and corridors.
Good location and room was clean and functional
Stayed in April 2024
Reviewed: 24 April 2024
Debbie
United KingdomBeing woken at 8am by housekeeping banging, shouting and hoovering next door.
Friendly reception, comfy beds, plenty of tea and coffee, checkout at 11am
Stayed in April 2024
Reviewed: 23 April 2024
Christine
United KingdomLittle disappointed with the breakfast choice, knew it was continental but was hoping for croissants as shown on the breakfast ticket
Location was excellent for going to the arena. Room a little noisy but comfortable
Stayed in April 2024
Reviewed: 23 April 2024
Anne
United KingdomSome areas of the hotel are looking a little tired but that is only to be expected and no doubt on a rolling programme of updating.
Reception staff were polite, friendly and helpful, very well presented and helpful. Large room, well aired and clean.
Stayed in April 2024
Reviewed: 23 April 2024
Caroline
Isle of ManNoisy room - due to air conditioning unit outside possibly. Very spread out. No shampoo in bathroom.
Lovely towels, very clean, location excellent, staff very pleasant and helpful
Stayed in April 2024
Reviewed: 22 April 2024
David
United KingdomNo dislikes to report.
Central location a very short walk from the railway station and close to all amenities within the city centre. Room was clean and staff were friendly. I didn't eat breakfast so couldn't comment on what's offered.
Stayed in April 2024
Reviewed: 22 April 2024
Claire
United KingdomThe breakfast is now just a very basic continental when before you used to get eggs and bacon and croissants included . Such a shame ! Unfortunately our room this time had an issue with all the plug sockets so we couldn’t use our kettle or watch tv or charge our phones . We didn’t realise this until the morning on waking so whilst it did get resolved once we raised the issue, we then didn’t have time to charge our phones or use the kettle , after breakfast. As we then had to check out.
Stayed here a few times now & love the location & price for central Leeds . Used to love the breakfast which was included when booking via booking.com, but unfortunately this has gone down hill since the last time we stayed .
Stayed in April 2024
Reviewed: 22 April 2024
Rosa
United KingdomVery dated rooms, rooms way too hot with no air conditioning, no hot water.
Location
Stayed in April 2024
Reviewed: 22 April 2024
Will
United KingdomLifts to far apart
It a great place to stay for short periods.
Stayed in April 2024
Reviewed: 22 April 2024
Tracey
United KingdomRooms looked tired but was OK nothing bad really the TV was very small
Great location
Stayed in March 2024
Reviewed: 22 April 2024
Jayne
United KingdomHotel is looking tired in places. Rooms were a little basic, tired & chilly
It was an amazing location and the staff were friendly.
Stayed in April 2024
Reviewed: 22 April 2024
Alison
United KingdomOutdated could do with rooms being gutted . The shower was poor hardly any flow. Toilet kept blocking .
Very central. Staff were friendly
Stayed in April 2024
Reviewed: 22 April 2024
Oona
FinlandThe route to the room was quite long and complicated.
Very nice and clean room, location excellent right next to the railway station, still a quiet and peaceful stay. Staff very friendly, I requested a room in higher floors and got one from the top floor.
Stayed in April 2024
Reviewed: 21 April 2024
Barry
United KingdomThe view out of the bedroom window was a brick wall
Clean, great location for rail travel. Friendly good water pressure and fluffy towels.
Stayed in April 2024
Reviewed: 21 April 2024
Lees
United KingdomNothing I didn't like
Stayed before and always good. Great location and near the station
Stayed in April 2024
Reviewed: 21 April 2024
Rachel
United KingdomFound playing cards under one of the beds. Didn't give us the option to book for breakfast so had to go and find somewhere
Location for train station fantastic
Stayed in April 2024
Reviewed: 21 April 2024
Susan
United Kingdombreakfast (only choice was a continental)
very handy for the train station. Hotel staff very polite and pleasent.
Stayed in April 2024
Reviewed: 21 April 2024
Jo
United KingdomLack of cleanliness. Dropped an earring on the floor and had to push the bed aside to find it and found lots of dirt under the bed including what looked like tablets from a previous occupant. Very dangerous if small children staying in the room.
Close to city centre, and friendly staff
Stayed in April 2024
Reviewed: 20 April 2024
Diane
United KingdomBathroom could do with an update. Shower did not work very well and water cold.
Convenience
Stayed in April 2024
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