Esplanade, Scarborough, YO11 2AG, United Kingdom
#25 of 33 hotels in Scarborough
Guests' ChoiceBased on 4367 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
8.8
Facilities
8.0
Staff
8.6
Value for money
7.3
Free WiFi
8.2
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End of dialog contentReviewed: 10 May 2024
Sally
United KingdomDated in parts particularly the swimming
Location
Stayed in May 2024
Reviewed: 10 May 2024
Andy
United KingdomNil
Location. Size is f the room
Stayed in May 2024
Reviewed: 10 May 2024
Michael
United KingdomRestaurant food quite ordinary
Room excellent with lovely view. Food typical hotel fodder
Stayed in May 2024
Reviewed: 10 May 2024
Ralph
United KingdomBreakfast dining room like a dungeon with a lovely sunny room closed off . Decor could be nicer . Breakfast could have been better . Staff were lovely though
Location and staff and fellow guests . Very reasonable prices for food and drink .
Stayed in May 2024
Reviewed: 9 May 2024
Jaqueline
United KingdomIs it really worth the money you pay. Rooms a little tired.
Friendly staff and facilities
Stayed in May 2024
Reviewed: 9 May 2024
Roger
United KingdomA little dated
Staff were excellent food was good
Stayed in May 2024
Reviewed: 8 May 2024
Patricia
United KingdomJust the lack of air conditioning, and the windows need attention. Couldn't open one of them. There was a massive fan in the room though, but it was too big and too loud.
The staff, the location and the food were outstanding.
Stayed in May 2024
Reviewed: 7 May 2024
Philip
United KingdomPillow too soft. Breakfast was hit and miss. Staff seemed run off their feet. The cooked food was good , but the continental food was always missing and you had to ask for item's to be replenished, including basics like plates and cups.
The room was clean and well presented. It was extremely warm upon arrival despite the radiators being off and the window open. Hotels facilities are good and its easy top get into town from there.
Stayed in April 2024
Reviewed: 6 May 2024
William
United KingdomThe breakfast
The view
Stayed in May 2024
Reviewed: 6 May 2024
Geraldine
United KingdomThe screen preventing an external view from our window was a bit disappointing.especially since it needed cleaning out.
Clean & comfortable. All the staff were courteous but some were more helpful and friendly than others.
Stayed in May 2024
Reviewed: 5 May 2024
Jayne
United KingdomPaid £20 for earlier check in, got to the room and wrong one, took an hour to sort out so lost the first hour of early check in! No refund or complimentary drink offered
Spa, location, Breakfast, Barrista Coffee
Stayed in May 2024
Reviewed: 4 May 2024
Joanna
United KingdomRoom was a little tired and could do with a refresh
Good service and enjoyed the spa
Stayed in April 2024
Reviewed: 4 May 2024
Jane
United KingdomWe upgraded to a sea view room, however the bathroom was ok but the shower was almost impossible to get to a comfort temperature, think it needs updating. Also it was the type which pours over your head an no shower cap was provided, as we paid for an executive room this was disappointing. Also the window needed attention we struggled to open it.
Staff were excellent always pleasant and helpful. Food was good
Stayed in May 2024
Reviewed: 3 May 2024
John
United KingdomThe sea view room on the first floor as u can't open the windows and no separate shower .like the room we had last year on the second floor with the sea view and separate shower and u can open the windows for fresh air.
Loved the hotel. Just hill to much to walk .
Stayed in April 2024
Reviewed: 3 May 2024
Nicholas
United KingdomRoom a little bit tired, but lovely sea view
Nice friendly staff
Stayed in May 2024
Reviewed: 2 May 2024
David
United KingdomNothing
Location, good parking
Stayed in April 2024
Reviewed: 29 April 2024
Karen
United Kingdomcrown spa hotel is beautiful comfortable rooms lovely staff great central location also has pool & jaccusi & gym .
Stayed in April 2024
Reviewed: 29 April 2024
Carol
United KingdomBit jaded, room door needed slamming to shut, over mirror lights not working. Hairdryer not great
Excellent location, lovely spa with gorgeous tiling and good facilities. Great value for money. Comfy bed, parking at property. Lift
Stayed in April 2024
Reviewed: 27 April 2024
Neil
United KingdomJust rooms bit tierd
Breakfast good bar staff were amazing
Stayed in April 2024
Reviewed: 26 April 2024
Daniel
United KingdomMale changing are not very private.
I liked everything to do with the hotel. Will go again again.
Stayed in April 2024
Reviewed: 25 April 2024
Diana
United KingdomGenerally tired looking and view was a roof & chimney
Staff were really obliging and friendly
Stayed in April 2024
Reviewed: 25 April 2024
Paul
United KingdomBeer prices.
Very expensive drinks. Starter on meal was not good but my main was excellent, my partner was not overly impressed with her pizza. To be fair the cost of the starter was removed from the bill and we were given a discount to compensate for initially getting the wrong starter. Otherwise Daniel (I believe that was his name) was great, very attentive and personable.
Stayed in April 2024
Reviewed: 24 April 2024
Jane
United KingdomStaff on reception unprofessional also waiter during breakfast limited us to one dish when in fact it was a buffet breakfast . This was later rectified by another waiter who apologised
Good overall
Stayed in February 2024
Reviewed: 24 April 2024
Sylwia
United KingdomMy room was facing back of house, but I understand that I took the single room without the view.
The stunning location.
Stayed in April 2024
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