Had to change rooms because of a loud fan . Sent to wrong room on check in Neither a massive offense and we’re dealt with quickly. Lady on reception was funny and helpful 👍

Great location , friendly helpful staff. Clean and a great ‘High Bed’

Stayed in April 2024

Nothing in particular

Location and nice staff

Stayed in May 2024

AC rather than central heating. (No big deal, though)

The best was cleanliness, the comfortable bed and the provided coffee and tea. The room was really tiny, without window, which was not so comfortable. Location is great, a few minutes walk from attractions. Staff was very professional and generous.

Stayed in April 2024

Having to pay a security deposit on a debit card and then waiting for it to be refunded afew days later

The rooms are quirky two single beds in a top to tail format reception small but had a nice feel to it

Stayed in April 2024

Bit further from lime street than I realised but ok

Clean and tidy

Stayed in April 2024

A bit noisy at night with some people having a brain fade and talking loud in the hallways in their way to their room after a couple of drinks but that's what you'll get in inner city sometimes. Otherwise all good

The room was perfect for what I needed and close to everything in the City.

Stayed in April 2024

Tv didn’t work

Close to nightlife

Stayed in April 2024

The room was tiny and really cold. The heating didn’t work but we did have a temporary heater but it didn’t reach the floor from the socket

The staff were great, location is spot on

Stayed in April 2024

Signage to rooms could b clearer

Bed comfortable room. Clean. Staff very friendly

Stayed in April 2024

Noisy inside, showers running after 2am for ages only complaint. Room size as expected as it is a Pod hotel.

Staff friendly very clean basic overnight room ideal for Docks Arena venue. Storage for mums walker at reception as we were downstairs. Fortunately mum is ok with stairs as long as a rail is there. Others may struggle. Lift for upper floors.

Stayed in April 2024

As above

I be honest because boat delays from iom I didn't get to room till after 4am .. the area cab took me too wasn't great in the darkness but inside the night staff gent was very nice ... I was exhausted it would of been nice to help me with my case as was on lower floor and right at the back ! Please can u give solo female travellers a room closer to reception and also tell them there is a lift which I didn't see till a few hours later ... if ur claustrophobic this isn't for you there were no windows hence why it's called pod but I found it fine ... though the room was large ... I think the under bed space was too big and kept looking under it with my torch light thinking someone was under it lol u could do with putting plasterboard and partitioning it off shallower in my personal opinion ....! Pillows only 2 on a big bed they need replacing .. too thin ! But that is negatives bear in mind I have travelled for 48 years over the world and ended in shabby places ...but on positives staff were lovely and gave me a map too find limestreet Station and chatty .... the room was spotless absolutely 100% clean ... the bed covers and sheets impeccable ...floors ....tiny bathroom but immaculate and finally a place that adds more than 1 toilet roll lol .... spotlessly clean ! Bath towels can't fault them ...great size tv with remote ...phone service was still ok !we have to keep in mind it is a budget hotel and much cleaner than most ...in the daytime ob walking to station it did look a lot diff outside and wasn't so intimiding !I would stay here again ....

Stayed in April 2024

It can be a little noisy, but that is due to other guests and not the fault of the hotel.

The rooms are quite quirky, they are clean and comfortable with a really good shower. Tea, coffee, hot chocolate and biscuits provided.

Stayed in March 2024

Small rooms

Location

Stayed in April 2024

shower water was boiling hot and we couldn’t turn it down and the room was freezing although there was a heater it just wouldn’t heat the room up

clean modern look room with comfy bed with tv and coffee and tea there is also a hairdryer.

Stayed in April 2024

Size

This close to the center

Stayed in March 2024

Quite cold. Couldn’t work AC

Great location. Very clean. Bed very comfortable

Stayed in April 2024

Clean and easy friendly check in.

Stayed in April 2024

Strange smell when entering the room, shower stuck so burnt myself but it was still manageable. Hurt myself getting down to the room but again nothing major.

Staff are amazing! Really lovely, helpful, chatty and made the stay better. Bed was really comfortable!

Stayed in April 2024

I thought my room was a bit cold..I think the air conditioning was the reason for that. maybe been constantly on... I got no room service the morning after my first night I checked in.. they didn't replace the tea and coffee facilities. Or towels..

The location was good. Very central. The staff were very friendly and helpful

Stayed in March 2024

Shower was broken in my room, other than that it was as you'd expect.

Central Liverpool, so great location. It does what it says on the packet really, cheap rooms with no thrills, but clean enough and whatever.

Stayed in March 2024

The shower in room 108 the noise off the fan took while to sleep course of noise

Stayed in March 2024

smart hotel located in city centre perfect for city break

Stayed in March 2024

USB plug-in adapter for everyone and anyone's phone charging need.

Tidy, quiet, and nicely located location in Liverpool when you need a quality room for a bargain price.

Stayed in March 2024

The staff looks a bit ignorant. No windows in the room. confusing way to find your room. The shower in my room was extremely small, I could not fit in and I am not a big person

Good wifi. You get milk and coffee and a kettle. Good location

Stayed in March 2024