Great hotel in good location with good facilities

Stayed in May 2024

Being a pro bodybuilder and a keen golf enthusiast . My thirteen year old daughter Who has been training since she was six as a gymnast. We went down to the underground swimming pool . And gym facilities to the honest with you. And the free boys or young man . Came across very stand offish . Difficult. Rude obstinate, i'm completely uninterested in trying to help. My daughter is a competition that she's prepping for a very high national level. I've never heard of anything so absurd in all my life that she wasn't allowed to use even the stretching room.With the mats, o I can help her prap for her coming up important national competition. Sorry, what absolute tosh !!!!!!!! children now from the age of thirteen, fourteen fifteenth sixteen are encouraged to weight resistance training All they said to me was company policy. She's not allowed. To train . Despite training for many years in norwich spouse and maevery gymnasium I go to. As long as she's accompanied by a parent, is more than legally adequate. What absolute rubbish. They could have spoken to management and gone higher. But unfortunately, my daughter missed out on a weekend.Welcome training . So not only did the boys or macting a very Richard hostile rude.You're annoying manner.They weren't my daughter's weekend.And she missed out on training because of a silly pathetic rule. Now, this might sound a bit petty.But to the athlete that is about to get into the england team is very, very important In the Olympics girls compete.Boys can be at an extremely young age . Which is a complete and other fact . Whoever reads this, but I want to speak to management

When we arrived at Dunstan hall from staying there previously. I knew it was very glamorous and extremely auspiciyes beautiful period mansion. Hotel. My golfing facilities are wonderful and extraordinary. The golf course is very picturesque . The Main desk and reception staff were We are very very helpful. Polite well mannered Extremely personable. But unfortunately

Stayed in April 2024

When I ordered drinks at the bar and food in the restaurant I was told I was not on their system despite Reception having told me that I was; this was very embarrassing.

The venue itself was in beautiful grounds, rooms were good and breakfast was very good.

Stayed in April 2024

More seating for casual dining at the bar.

Great facilities for all the family

Stayed in March 2024

I didn’t have any shower gel or shampoo in my bathroom as the wall bottle had been removed (presumably to be refilled) and not replaced. My towels and bath mat were taken (unnecessarily) and not replaced. On the third night someone was smoking in a room near mine as the whole corridor outside was filled with cigarette smoke. When I reported it to the lady on reception that evening she didn’t apologise and seemed uninterested in doing anything. The same lady was less than helpful in finding me some shower gel or shampoo! The other reception staff were all very good, friendly and efficient. The gym was very hot and could do with the air conditioning being on and the service in the bar could be quicker. These niggles aside I had a comfortable stay.

The gym was very well equipped and the bar and conservatory were very comfortable to work in with colleagues. The food in the bar was excellent! Great central location for work.

Stayed in April 2024

spa

Stayed in January 2024

Finding our room was a little confusing but once we did all ok.

Clean and comfortable

Stayed in April 2024

Staff were very friendly and helpful. I must mention Nina in particular, who was exceptional assisting us meal choices given allergies.

Stayed in April 2024

Got lost loads of times in hotel ,and everybody else was getting lost to maybe some more signage would be helpful

Lovely place to stay ,

Stayed in April 2024

Not much activities for the young people …

The property has large grounds, the building was magnificent a very old and nostalgic building from another era.

Stayed in April 2024

Other people being rude to staff

Spa on site Beautiful building Restaurant bar and terrace were lovely

Stayed in April 2024

Wanted the hotel to provide a balloon for my husband birthday (which I would have paid for) but was told had to provide my own. As we were coming from Sheffield it just was not possible. So a little cooperation from the hotel would have been appreciated. Also I pre ordered a bucket of beers for the room, for my husband birthday on arrival and there was none , I had to ask reception for the bucket

Room was lovely . Breakfast was excellent, good quality and nicely cooked. Had a lovely walk round the grounds and the spa was great

Stayed in April 2024

Nothing

Lovely old building, clean and tidy with lovely gardens. Spacious rooms and a lovely scent throughout the hotel.

Stayed in April 2024

We stayed in the penthouse but it’s very dated and a few things didn’t work

It’s beautiful and the grounds are lovely

Stayed in April 2024

Food menu in the bar area could have done with more lighter dishes and some sharing plates such as nachos. Wraps should be available throughout the evening.

Spacious accommodation- lovely pool /spa area.

Stayed in April 2024

Unfortunately my partner was unable to attend, and I had already used my one change of dates, so it worked out quite expensive for one person for 2 nights bed and breakfast.

The location is good and a 5 min drive to nearest park and ride. The room was clean and comfortable. The Spa facilities were good. The staff were excellent.The breakfast was very good with a large selection to choose from.

Stayed in April 2024

The quiet room was in the 'family' zone, so resulting in a fair amount of noise and movement into the evening. The rooms and bathroom are starting to show their age and now in need of some refurbishment. Breakfast experience too rushed and busy due to the number of children enjoying their half-term break. In future we must avoid school holiday periods, despite not having experienced this level of noisiness previously.

Location excellent for our needs. Beds relatively comfortable. Leisure facilities ie the gym & pool are good.

Stayed in April 2024

Was sent to the wrong block at first, but the receptionist was new, we all have to start somewhere. The bar area was ok. Food was overpriced. Was told to sit at a table and someone would come to get our order, had to order from the bar.

The place was amazing room was excellent could not fault the stay. The leisure facilities was next to none.

Stayed in April 2024

As the hotel is family friendly it was a little too noisy to relax around the pool. If I was booking specifically for a spa break I wouldn’t come back for this reason. There were also children in the sauna and steam rooms which is against the rules but no staff in the pool area to monitor this. Food was nice in restaurant but a little too expensive.

Hotel was beautiful and rooms were comfortable. Good location. Swimming pool was nice and temperature was warm enough to sit on subbed even when wet. Bar area was comfortable.

Stayed in April 2024

Hot rooms but someone smoking weed nearby meant we couldn't have window open! Only thick pillows.

Swimming pool

Stayed in April 2024

Some staff in the terrace bar were not very hospitable or welcoming.

Stayed in April 2024

The cost of one lemonade! £3.80!

Just about everything! Breakfast was excellent.

Stayed in April 2024

Nothing

Breakfast good. Dinner good. Large swimming pool.

Stayed in April 2024

It’s quite dated and needs a refurb

Nice staff, good golf course and grounds

Stayed in April 2024