Proctor House, 23-29 Side, Newcastle upon Tyne, NE1 3JL, United Kingdom
#43 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 5685 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
9.0
Facilities
7.3
Staff
8.6
Value for money
8.2
Free WiFi
7.7
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End of dialog contentReviewed: 28 December 2023
Connor
United KingdomHeat kept kicking in after it had been switched off had to sleep with window open as could not getting heating to stay off
Great budget hotel and excellent location
Stayed in December 2023
Reviewed: 28 December 2023
George
United KingdomRoom was very dirty with crumbs all over the place, some facilities were out of order, quite tiring to get to if you’ve got a heavy luggage given it’s uphill all the way to the station
Staff accommodated to requests
Stayed in December 2023
Reviewed: 27 December 2023
Betty
United KingdomN/A
Great location, near restaurants and other interesting attractions
Stayed in December 2023
Reviewed: 27 December 2023
Heather
Abkhazia, GeorgiaStaff helpful and orofessional. Always responded when asking questions.
Stayed in December 2023
Reviewed: 27 December 2023
Al
United KingdomLots of upstairs noise from thin walls and wooden under carpet flooring
Nice rooms with on suite bathrooms , clean, great value for the money!
Stayed in December 2023
Reviewed: 24 December 2023
Apolette
United KingdomThe aircon is not working and when asked to havebit checked, they offered a fan instead of moving into a new room.
Its affordable and location is good.
Stayed in December 2023
Reviewed: 24 December 2023
William
United KingdomNo tea coffee facilities in room
Comfy night good shower Newcastle good shopping nightlife
Stayed in December 2023
Reviewed: 24 December 2023
William
United KingdomNo tea coffee facilities in room
Area great night life shopping food areas in city. Clean good shower comfy night
Stayed in December 2023
Reviewed: 23 December 2023
Alison
United KingdomNo plug socket near mirror
Great location. Rooms basic but good.
Stayed in December 2023
Reviewed: 23 December 2023
Vipeesh
IndiaNo chair in room
Best place for short stay
Stayed in December 2023
Reviewed: 22 December 2023
Lorraine
United KingdomI booked a room without a window it was disorienting also the high tech system was difficult as it kept cutting out I couldn’t turn the heating off & when I took the key out it flashed
Great location very clean great value
Stayed in December 2023
Reviewed: 21 December 2023
Charlotte
United KingdomTheres no chair in the room making it quite uncomfortable. The bed couldn't fit where it's been designed to be making it sit at an angle making it uncomfortable. Only luxury item was a hairdryer which was clogged with dust and dirt. Surfaces were not clean and no bin in the room never mind no recycling facilities even though all amenities were supposedly climate friendly.
Budget friendly room.
Stayed in December 2023
Reviewed: 20 December 2023
Sean
United Kingdomno kettle like a drink first thing in a morning
close to town centre and pubs
Stayed in December 2023
Reviewed: 20 December 2023
Paul
United KingdomNothing
Pleasant, safe and comfortable.
Stayed in December 2023
Reviewed: 19 December 2023
Charlotte
United KingdomThe room was very warm and the air con not very effective.
Really good value, central location, friendly staff. The room is basic but for the price it was worth it.
Stayed in December 2023
Reviewed: 19 December 2023
Claire
United KingdomWas a bit dirty and dated not many plugs
Location and price were great
Stayed in December 2023
Reviewed: 18 December 2023
Tony
United KingdomNo glass to have a drink of water.
Location and price. the room was clean and perfect for what I needed. Check-in was easy and quick.
Stayed in December 2023
Reviewed: 17 December 2023
Stephen
United KingdomThe one elevator always seemed to be busy
Well decorated and stylish furnishings
Stayed in December 2023
Reviewed: 15 December 2023
Robson
United KingdomLocation
Stayed in December 2023
Reviewed: 14 December 2023
Graham
United KingdomRenovation taking place
Location
Stayed in December 2023
Reviewed: 14 December 2023
Graham
United KingdomNo wardrobe/drawers, despite being enough space in the room for one. Had to keep all our clothes in our suitcases. The heating system did not appear to be working - when we arrived, the room was boiling, and it was very fiddly to try and change the temperature. In the end we gave up. The panel on the heating system was missing, so it may have been broken and causing the issue. Some black mould in the shower. The light for the bathroom was so bright that it lit up the whole room. Not good in the middle of the night when you want to go to the loo, and don't want to wake up your partner!
Good location. Able to check in late and there is always somebody on reception. Room was clean and a decent size. Comfy bed.
Stayed in December 2023
Reviewed: 14 December 2023
Bbog
United KingdomOnly two flat pillows, no glases for drinking water, no waste bin, no kettle.
Good location, clean,
Stayed in December 2023
Reviewed: 12 December 2023
Michael
United KingdomOnly 2 flat pillows. Very small room and bed against the window. No bin, no chair to sit on. Cheap toilet roll.
Central location. Reasonable price. Good WiFi. Clean.
Stayed in December 2023
Reviewed: 7 December 2023
Nigel
IrelandIt’s a basic hotel room but I expected it.
Excellent location.
Stayed in December 2023
Reviewed: 7 December 2023
Wiles
United KingdomRooms are small, bed felt so small like a 3/4 which was not the easiest to sleep in as a couple. Rooms poorly equipped, there was no bin in our room.
Shower is great and beds are comfortable enough. Cheap and does the job! Great location.
Stayed in December 2023
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