Stationers Place, Apsley, Hemel Hempstead, HP3 9RH, United Kingdom
#20 of 43 hotels in Hemel Hempstead
Guests' ChoiceBased on 3554 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
8.9
Facilities
8.2
Staff
8.9
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 28 April 2024
Kyle
United KingdomLack of veggie options for kids Food coming without the stuff it was meant to because they didn’t have stuff in Door key stopped working so had to visit 3 times to reception.
Location Staff were friendly and helpful.
Stayed in April 2024
Reviewed: 27 April 2024
Jules
United KingdomBed not as comfortable as I would like, but not the worst, sofa bed looked a little grubby
I was doing a training day downstairs
Stayed in April 2024
Reviewed: 24 April 2024
Lee
United Kingdomstaff were very welcoming and freindly... location is great for transport links
Stayed in April 2024
Reviewed: 21 April 2024
Houghton
United KingdomUncomfortable beds, poor quality breakfast.
Location, easy to find, close to attractions, motorway and restaurants.
Stayed in April 2024
Reviewed: 21 April 2024
Nick
United KingdomGood location for us; easy check in; comfy beds; nice to have a shower without the bath attached; tasty breakfast with lots of choice included and no queues
Stayed in April 2024
Reviewed: 20 April 2024
Robert
United KingdomNothing
Comfortable and quiet in a good location.
Stayed in April 2024
Reviewed: 20 April 2024
Ashleigh
United KingdomBeds aren’t the comfiest
It was clean enough, breakfast was great lots to choose from
Stayed in March 2024
Reviewed: 19 April 2024
Julia
United KingdomRoom could be bigger and more plug sockets needed by bed
Great location fab staff
Stayed in April 2024
Reviewed: 17 April 2024
Patricia
United KingdomEverything was fine
Free parking in adequate car park. Friendly helpful staff. Clean room and breakfast included
Stayed in April 2024
Reviewed: 17 April 2024
Alison
United KingdomBreakfast variety. There was not enough fresh fruit for breakfast. More flavoured yoghurts would be good too
Great location. Clean, comfortable Bar was well stocked a little pricey though Staff were excellent
Stayed in April 2024
Reviewed: 16 April 2024
Louise
United KingdomNothing
Great hotel. Very clean. Staff friendly. Good service & good food.
Stayed in April 2024
Reviewed: 14 April 2024
Kaan
NetherlandsDid wake up twice during my stay due to the fire alarm.
Great staff and lovely breakfast.
Stayed in March 2024
Reviewed: 12 April 2024
Rebecca
United KingdomBreakfast was quite limited. Had to wait a very long time for veggie sausages to be cooked. No hash browns or tomatoes.
Good location for Harry Potter Studio.
Stayed in February 2024
Reviewed: 11 April 2024
Chloe
United KingdomThe rooms are simple as expected but the beds are very small. The beds are also very hard. Breakfast on a weekday ends at half 9 which is quite early and they tend to start cleaning up at 9:15 which makes you feel a little uncomfortable if you are trying to eat.
The location was great for the train station and Harry Potter Studios it was also a lovely location for a walk down the canal. The hotel was clean, staff were polite and food was also good.
Stayed in April 2024
Reviewed: 10 April 2024
Becky
United KingdomBreakfast was a bit... meh. The cooked breakfast was all a bit tepid, and much to my daughter's disappointment, there were no hashbrowns! Coffee Machine was broken... croissants but no other pastries. However they did have a separate section for Gluten Free. The beds only had USB points on one side and the lighting above the bed meant that it was impossible to sit up on the bed without cracking your head!
Location for Wizarding World was brilliant, even at rush hour it was only 20 minutes away. We had a family room for 3. I liked how the toilet can be shut separately to the shower meaning both could be used at the same time.
Stayed in April 2024
Reviewed: 10 April 2024
Jenny
United KingdomThe room wasn't as well lit as I would like, there was a ceiling light I couldn't turn on as there was no switch and you couldn't sit up in bed due to the very low, large strip light in the headboard which was right where your head would be if you sit up ! Also, the shower head kept dropping down while I was under it (ouch)
The rooms were comfortable, Wifi was good and breakfast was quick and easy..
Stayed in April 2024
Reviewed: 9 April 2024
Jyothinathan
United KingdomRoom were not thoroughly cleaned I have misplaced my glasses so I have to look every corner of the room and it wasn’t even vacuumed properly. There were undergarments, socks used tissues, crisps in every where.
Location
Stayed in April 2024
Reviewed: 9 April 2024
David
United KingdomTemperature to warm
Location, staff , room
Stayed in April 2024
Reviewed: 9 April 2024
Vikki
United KingdomThe hair dryer wasn’t working think it may have had something to do with the socket hanging off the wall and the heating vent was extremely noisy
Close to Harry Potter studios Staff where lovely
Stayed in April 2024
Reviewed: 9 April 2024
Vicky
IrelandThere was not much options for breakfast but that’s to be expected in Holiday Inns anyway, but wasn’t really an issue for us.
Right beside the train station so very handy to get to places. It was very clean and the staff was so helpful with anything asked of them.
Stayed in April 2024
Reviewed: 8 April 2024
Kalpana
United KingdomNothing
Very accommodating to our needs
Stayed in April 2024
Reviewed: 8 April 2024
Sharon
SwitzerlandMaybe a gated carpark. We think someone tried to break into our car during our stay. I will contact the hotel in the morning to see if they can see on the cctv
Good service friendly staff and very helpful. And good breakfast buffet
Stayed in April 2024
Reviewed: 8 April 2024
Amanda
United Kingdomvery small bed
Stayed in April 2024
Reviewed: 7 April 2024
Mary
Irelandwe were on ground floor and a bit concerned about back exit being locked at night
close relationships where we wanted to be
Stayed in April 2024
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