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  5. Reviews of Holiday Inn Express Folkestone Channel Tunnel, an IHG Hotel

Reviews of Holiday Inn Express Folkestone Channel Tunnel, an IHG Hotel 3 stars

Cheriton High Street, Folkestone, CT18 8AN, United Kingdom

#3 of 12 hotels in Folkestone

Guests' Choice

Review score

Based on 7220 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 27 May 2024

    8.0
    Perfect overnight stop.
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Location for Channel Tunnel. Comfy beds. Good food.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Na

    Na

    Stayed in April 2024

  • Reviewed: 27 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The double bed was very small-more like a big single-not ideal for two adults sharing.

    Great location near the channel tunnel, lovely staff and breakfast

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Evening meal wasn't great and they ran out of some items on menu.

    Staff were very helpful. Room was nice.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Friendly pleasant stay once again.
    • Leisure trip
    • Couple
    • Room selected at check in
    • Stayed 1 night
    • Submitted via mobile

    All good

    Extremely helpful and friendly hotel

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very convenient location & efficient staaff .
    • Business trip
    • Solo traveller
    • Room selected at check in
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Efficient staff

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were not very soundproof- could hear people talking outside and babies crying nearby.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Number one stop for Channel Tunnel arrivals/departures
    • Leisure trip
    • Solo traveller
    • Double Room with Sofa Bed
    • Stayed 1 night

    Have stayed here before so knew what I was getting: a good-sized clean room with excellent staff.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Efficient and clean.
    • Business trip
    • Solo traveller
    • Room selected at check in
    • Stayed 1 night
    • Submitted via mobile

    Generally all OK.

    Everything was clean and in good working order. The location is convenient for the motorway. I ate in the restaurant for an evening meal which was reasonable value. I found the breakfast plentiful, I couldn't find any butter, the sausages were not the nicest flavour.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Stopover en route to ferry
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing

    Staff, bar, restaurant, cleanliness of room and public areas

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very convenient location. Good price.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Drinks at the bar rather expensive. (Tip…get your booze from the nearby Tesco. As well as a bite to eat..or use nearby Macdonalds)

    The room was perfectly adequate, the breakfast was great…buffet style…eat as much as you want. Only a 5min drive to the shuttle….very convenient.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Great location and good value for money
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Only one comment I would make is that the property is looking tired

    Great location and dog friendly

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 2 nights

    Could have done with a little more hanging space. Window sill mastik needs cleaning

    Good choice of foods at Breakfast. Room had plenty of space.

    Stayed in April 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Room selected at check in
    • Stayed 1 night
    • Submitted via mobile

    Location!!! It's a 5min drive from the Le Shuttle terminal, excellent location and the price was good.

    Stayed in April 2024

  • Reviewed: 23 May 2024

    7.0
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 23 May 2024

    9.0
    Good option if you’re going on the LeShuttle
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was a bit noisy. £20 to bring dog was a bit expensive especially as nothing provided.

    Very close to the LeShuttle. Breakfast included in the price. Room on the ground floor as we had a dog. Staff were friendly and helpful.plenty of parking.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Great Breakfast and Good Value
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast with lots of choice and option for takeaway breakfast. Clean rooms.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Great location for Eurotunnel and comfortable hotel
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Shower curtain inadequate for good water pressure! Small double bed rather than kingsize

    Really pleasant friendly staff, great location for Eurotunnel, clean & comfortable, good parking and really good breakfast

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    room and facilities are good, breakfast room was disapointing to say the least.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    inconsiderate guests

    breakfast room was a let down, spoilt by dirty guests leaving food all over the tables and floors and not clearing tables of their own plates etc.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    A really good start to our holiday. Thank guys and gals for looking after us.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The best thing about our stay was the friendly, helpful staff!

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Good for a stop over
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The pull out sofa bed which was uncomfortable, loud when they moved and didn’t feel very stable if you sat at the end of it. Loads of things on the restaurant menu weren’t available to order. No full fat cola options at the bar just sugar free.

    The location was great for the ferry, the staff were helpful and friendly. The pillows were so comfy

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Ideal location for travel to continent
    • Leisure trip
    • Couple
    • Room selected at check in
    • Stayed 1 night
    • Submitted via mobile

    Easy access from M20 and close to channel tunnel

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very convenient location would recommend for using the eurotunnel
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Lee was lovely with our little granddaughter

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Excellent for shuttle.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location for shuttle. Quite basic but clean bed and bathroom. Sufficient breakfast to get you going.

    Stayed in May 2024

Showing 1 – 25

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