Maidstone Road, Headcorn, TN27 9PT, United Kingdom
#3 of 3 hotels in Headcorn
Guests' ChoiceBased on 1177 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.2
Staff
8.9
Value for money
8.4
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 April 2024
Arthur
United KingdomWe booked through Booking.com and paid £75 , so we were a bit disappointed that we were in the annexe/ Lodge.
We have stayed there on several occasions. It’s a great place to stay and we enjoy the bar area and Sunday Carvery.
Stayed in April 2024
Reviewed: 24 April 2024
John
United KingdomAll good
N/A
Stayed in April 2024
Reviewed: 22 April 2024
Alex
United KingdomEverything was very nice.
Stayed in April 2024
Reviewed: 19 April 2024
Louise
South AfricaOur room smelled a bit like as if the carpets became wet but otherwise great. If you want to do loads of sight seeing then you might not like thus place cause it is really tucked away in the countryside but on the other side, taxi’s are available and you can get around. I would recommend this to those who just want to enjoy golf, or just want to rest and enjoy the beautiful tranquility of the countryside.
This was a beautiful stop to catch up with a friend. It was quiet, the golf course spacious and the food really good. If you just need a place to rest for a couple of days in the country side, this is prefect.
Stayed in April 2024
Reviewed: 15 April 2024
Claire
United KingdomWhen there is a large function being held, it might be nice to give other guests the heads up so they can book meal times etc to suit
The food at this hotel is always very good
Stayed in March 2024
Reviewed: 6 April 2024
Andyplandy
United KingdomCould do with larger towels
Good fresh breakfast and hot.
Stayed in April 2024
Reviewed: 29 March 2024
John
United KingdomVery poor wi-fi in bedroom. Location good except if you require a taxi. Need to book several hours in advance! Clearly not the responsibility of hotel, but can be very inconvenient.
Room very comfortable. Bar good and food good too.
Stayed in March 2024
Reviewed: 20 March 2024
Sean
United KingdomAlways stopped in front bit when coming through to see son and family who live in staplehurst, this time was in the building at tge back, smelt so fusty :(
Breakfast perfect
Stayed in March 2024
Reviewed: 19 March 2024
Jacky
United KingdomThis time we stayed in the Lodge. To far from main venue, we are in our 70's & it was too dark to walk to restaurant. Appeared to have contractors in lodge who were a little noisy when returning to their rooms. Would make sure we ask NOT to have room in lodge next time
Love the location. Food was excellent & staff very friendly
Stayed in March 2024
Reviewed: 17 March 2024
Walleee66
United KingdomPretty basic, small room, in need of a spruce up. (much smaller than a Travelodge or Premier inn) Choices for dinner in the restaurant were your standard pub fayre but very tasty. Food stains on underside of bed runner. Very very poor wifi, no sockets next to bed for charging phones, tiny TV which had the wrong remote control (did bring to their attention and was resolved). Not great value for money but handy place to stay while visiting the Benenden Hospital (15mins away)
Stayed in March 2024
Reviewed: 11 March 2024
Christine
United KingdomThe heating system could be improved upon. Information prior to arrival that the rooms were separate from the main building. Small beds. Breakfast was good.
The room was clean but basic. The beds were quite comfy but small.
Stayed in March 2024
Reviewed: 5 March 2024
Joan
United KingdomNothing I didn’t like , except the stairs but that was my mistake, I’m sure if I asked they would have accommodated us , but was only there for 3 days . Didn’t want to leave really could have stayed few more days . Very comfortable.
The property was near the location I needed to be. Beautiful scenery with the lake and ducks .
Stayed in March 2024
Reviewed: 20 February 2024
Jeanne
United KingdomThe lighting was a bit bright over the bed.
The staff were friendly, polite and helpful throughout. They plated up our evening meal so we could eat in our rooms- excellent portions and hot. Breakfast was excellent value- buffet style cereals, toast and pastries and unlimited hot drinks plus a full choice of cooked breakfast! Fabulous. The rooms were excellent.
Stayed in February 2024
Reviewed: 13 February 2024
Elaine
United KingdomThere was a tear in the net curtain !
Room was clean, spacious and comfy bed, although a bit dated decor. Bathroom needed a little maintenance, but again clean and plenty of room. Breakfast ideal options for gluten free, perfect poached eggs. Staff were all very pleasant and helpful.
Stayed in February 2024
Reviewed: 5 February 2024
Maria
United Kingdomnothing
Nothing to criticise - it ticked all the boxes
Stayed in February 2024
Reviewed: 5 February 2024
Mike
United KingdomRoom was good size, well equiped and very clean.
Stayed in February 2024
Reviewed: 31 January 2024
Dave
United KingdomBreakfast would have liked some fresh fruit.
Stayed in January 2024
Reviewed: 25 January 2024
Gary
United KingdomFood and drink slightly high priced.
Breakfast was good but a little more costly than I usually pay. Great location for where I was working.
Stayed in January 2024
Reviewed: 20 January 2024
Vicky
United KingdomHave stayed on a number of occasions. Staff always helpful and we are made to feel welcome. Food is good. Rooms are good and very clean
Stayed in January 2024
Reviewed: 17 January 2024
Vallejos
United KingdomEverything
Stayed in January 2024
Reviewed: 15 January 2024
Avril
United Kingdomreception didn’t know I had paid in cash earlier
comfortable
Stayed in December 2023
Reviewed: 9 January 2024
Kirsty
United KingdomThe bathroom could have been cleaner
The bed was comfortable
Stayed in January 2024
Reviewed: 8 January 2024
Mary
United KingdomIt was ok, if I stay again would like a double riom
Stayed in December 2023
Reviewed: 25 December 2023
Ian
United KingdomNothing bad.
Room was very spacious and clean. Grateful for the upgrade.
Stayed in December 2023
Seville, Spain
Hue, Vietnam
Hévíz, Hungary
Agios Ioannis Pelio, Greece
Unterwasser, Switzerland
Poreč, Croatia
Plagne Villages, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content