Ambassador Road, Birmingham International Airport, Bickenhill, B26 3AW, United Kingdom
#9 of 16 hotels in Bickenhill
Guests' ChoiceBased on 5204 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
9.2
Facilities
8.1
Staff
8.5
Value for money
8.0
Free WiFi
8.0
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End of dialog contentReviewed: 21 May 2024
David
United KingdomJust on overnight stop for the early morning flight, we left after a very good breakfast...!!
Stayed in April 2024
Reviewed: 21 May 2024
Juliet
United KingdomVery upset that we requested 2 rooms together and did not get this, the one room was actually on another floor which was for my daughter on her own who suffers from bad anxiety and was very upset she was so far away from us, we asked at check in to change the room but was told they could not change as a computer allocates the rooms, he was no help at all, we have booked many times at this hotel when we use the airport. Spoilt start of holiday.
Room interiors were lovely and bathroom very good, food good.
Stayed in May 2024
Reviewed: 21 May 2024
Martin
United KingdomNothing really
Location for Airport
Stayed in May 2024
Reviewed: 20 May 2024
Laila
OmanThe price was higher on booking.com than after the conference was over it was much cheaper.
The staff were very polite. Cleanliness. Location amazing.
Stayed in May 2024
Reviewed: 20 May 2024
Nerissa
United KingdomGood did what i expected value for money. Staff were lovely.
Stayed in May 2024
Reviewed: 19 May 2024
D
United KingdomNothing not to like
All was good
Stayed in April 2024
Reviewed: 19 May 2024
Georgina
United KingdomBed was a bit hard. Breakfast didnt stay very warm with the warm dishes they was in. A hot lamp service area would be more suitable for a help youself buffet
We was visiting for a show at resorts world. It was very easy to get to. We used the monorail in the airport to get to and from resorts world. The hotel is clean and nice. Bathroom was brilliant, absolutely loved the shower.
Stayed in May 2024
Reviewed: 18 May 2024
Nigel
United KingdomWe had booked a wheelchair accessible room but were not given one, no explaination given. Also woken at 05.25 on second morning by someone attempting to get into our room (& others I think)
Room ok & clean.
Stayed in May 2024
Reviewed: 17 May 2024
Julie
United KingdomNothing
Perfect for twilight check in and overnight stay for early flight
Stayed in May 2024
Reviewed: 16 May 2024
Sarah
United KingdomCould offer better fruit at breakfast
Location, quiet
Stayed in May 2024
Reviewed: 16 May 2024
Sue
United KingdomEverything very good and clean
Excellent location for the NEC and the train station. Restaurant on site and lovely big bedroom and very friendly staff
Stayed in May 2024
Reviewed: 16 May 2024
Jayne
United KingdomWe didn’t eat here.
Location very good
Stayed in May 2024
Reviewed: 15 May 2024
Llinos
United KingdomBeds too soft
Very convenient for the airport
Stayed in May 2024
Reviewed: 15 May 2024
Peter
United KingdomRestaurant a little cold
Location, comfortable , clean room
Stayed in May 2024
Reviewed: 14 May 2024
David
United KingdomThe breakfast wasn’t good. The only eggs available were scrambled and they were grainy and unpleasant. There was no mixed fruit to accompany the yoghurt provided.
Good value for money and in a good position.
Stayed in May 2024
Reviewed: 14 May 2024
Kathryn
United KingdomThe pillows were a little too firm for us but we still slept so that’s the main thing! We didn’t really enjoy our evening meal but the restaurant was clean and the food came out to us quite quickly.
Overall a great experience, the staff were helpful and attentive! The room was clean and tidy. We were checked super quickly after a long journey and our room was ready for us when we arrived!
Stayed in May 2024
Reviewed: 14 May 2024
Stephen
United KingdomMay be a slightly better food menu choice.
One night stop over ideal, facilities v.good. excellent location for airport.
Stayed in May 2024
Reviewed: 14 May 2024
Michelle
United KingdomThe food wasn't particularly good. Curry very runny. Lasagne hardly any meat in it.
Easy check in and check out. Nice comfortable bed. Very good shower.
Stayed in May 2024
Reviewed: 14 May 2024
Paul
United KingdomExactly what I expected for an airport hotel I have stayed at before.
Stayed in April 2024
Reviewed: 14 May 2024
Daniel
United KingdomThe air conditioning wasn’t actually air conditioning it was called air cooler or warmer and the hotel left instructions telling us how it absolutely wasn’t air conditioning! Even though it looked like air conditioning? Either way we followed the instructions and it didn’t work so… maybe just leave a fan in the room and be done with it.
Didn’t have breakfast left at 2 AM
Stayed in May 2024
Reviewed: 13 May 2024
Sarah
United KingdomExcellent location for airport stay.
Stayed in May 2024
Reviewed: 12 May 2024
Enrico
ItalyThe ibis hotel is very close to the airport, the room that was assigned to me was tiny but confortable for one or two people, the toilette is really small.
Stayed in May 2024
Reviewed: 12 May 2024
Joyce
United KingdomFood wasn't brilliant, but they did there best as it was very busy. Pleasant staff made up for this
Stayed in May 2024
Reviewed: 12 May 2024
Evangelia
United KingdomToilet seat in our room was broken. Not very sound proof. Could hear a lot of noise from upstairs.
Very friendly staff, great location close to the airport and Resorts World. Comfortable rooms with good facilities.
Stayed in May 2024
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