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Reviews of Leonardo Hotel Newcastle 4 stars

Scotswood Road, Newcastle upon Tyne, NE1 4AD, United Kingdom

#31 of 58 hotels in Newcastle upon Tyne

Guests' Choice

Review score

Based on 4151 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 76 – 100

  • Reviewed: 18 April 2024

    8.0
    Overall good hotel
    • Leisure trip
    • Solo traveller
    • Standard Double Room (2 Adults)
    • Stayed 2 nights

    as my room was connected through a locked door to the next room, there was a bit of noise while guests in the other room watched tv and talked at the evening.

    The room was good size and clean. The restaurant was good for dinner. The location is close to the train station which makes it convinient

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Good value in a central location
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night

    Bar meals rather basic; poorly stocked bar

    Close to the centre of the city, and to the Central railway station. Spacious elegant rooms with windows that could be opened for natural ventilation. Very comfortable bed. Great buffet breakfast

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Excellent staff particularly the front of house staff
    • Business trip
    • People with friends
    • Standard Double Room (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom could be updated a little bit.

    The location

    Stayed in March 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room (2 Adults)
    • Stayed 3 nights

    A flood in the halls and reception, while we were staying in the hotel.

    Great location.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Very warm welcome to the hotel by reception staff and was able to store bags before check in. Comfortable and clean room
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Mould around bathtub and 1 dirty hand towel

    Reception staff very welcoming, polite and friendly.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Cheap and goid
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Friendly

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff friendly and helpful Great selection of food

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Froends
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Could do with updating the rooms

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Average
    • Leisure trip
    • Couple
    • Standard Double Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The parking was expensive, with very little knocked off for staying at the hotel. The vending machine took my money without receiving the item, when reporting this to reception, I was told I might get my money back, if im lucky. But the receptionist wasn't really bothered .

    The room was good & clean

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Triple Room (3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Our bin wasn't emptied or bed made by housekeeping. There was no hot water from the shower even though the tap waster was red hot. You couldn't get washed in the sink due to the shelf being so low. Our room was on a corner near the main road so the noise was very loud and pretty constant all night. On our last night we were woken at about 3am but an extremely loud banging noise coming through the walls. We had to ring reception to get them to sort it. The young lad who was working did come up very quickly and said it was because the room next door had put their radiator on and it was the pipes we could hear. He had to knock and wake them up. When we checked out this wasn't mentioned and we weren't asked how our stay had been

    Short walk from the station and basically over the road from the arena. The room was spacious and clean, beds were comfortable. Great selection at breakfast and very tasty.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Good place to stay
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The car park over the road

    reception and bar area

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Hairdryer in the most ridiculous place in relation to mirror.

    Great location Very helpful staff

    Stayed in February 2024

  • Reviewed: 15 April 2024

    7.0
    Average stay, location was its saving grace.
    • Business trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Corridor and lifts smelt of cannabis all the time on level 4. So so noisy from corridor into room right till 2am both nights. Restaurant is expensive and don’t get order correct despite waitress putting correct notes on. Very disappointed for price paid.

    Great location and room size is good. Beds are very comfortable.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    there wasn't a power socket next to the single bed.

    they had a proper radiator, so i could turn the heating up when i needed to and it worked.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No fridge in room

    Breakfast was good and staff there polite and friendly

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was clean but sanitary ware cracked and chipped. Not conducive to the high standard of the hotel. There was a loose socket in the room, exposing wires, which we didn't use as it could have been dangerous.

    Good location. Generally pleasant staff. Clean and comfortable ambiance.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Goog stay nice hotel but breakfast was a disappointment.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast had no bacon or sausage. Never had this before at a Leonardos. Staff said supply run out.

    Very clean good helpful staff

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Clean, cosy, friendly … would definitely recommend staying here!!
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t be more conveniently located, barely five minutes’ walk from the main train station.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom a little dated and we had a meal in the restaurant but some foods where off the menu and also at breakfast they ran out of butter

    The fact that it was near the arena and 10 minutes from the town centre and also we could leave our bags there until it was time to catch our coach

    Stayed in March 2024

  • Reviewed: 13 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pleasant stay, no issues

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Peaceful
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bit noisy

    Breakfast and comfy room

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Ideal location for town centre, car park right next door and safe, room needed a little tax
    • Leisure trip
    • Couple
    • Standard Double Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Shower not very warm and no power, very noisy with the wind on the windows, couple of lights didn’t work.

    Close to the town centre, car park right next to the hotel.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine.

    The bed was tremendous, and the room was spacious and very warm. We had the best night's sleep.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Karate weekend
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Lack of hot water for shaving and showers. No draft beer . Food selection could be better, especially children's menu.

    Convenient to where we needed to be and close to train station. Staff were excellent . The food was average, could do with more selection.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    We couldn't fault anything

    The lady at the reception when we arrived at 2am, due to flight being cancelled was so kind and helpful. The bed was comfortable and all facilities in the room very good. Breakfast was excellent and a wide variety of foods to choose from.

    Stayed in April 2024

Showing 76 – 100

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