Scotswood Road, Newcastle upon Tyne, NE1 4AD, United Kingdom
#31 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 4151 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
9.0
Facilities
8.0
Staff
8.9
Value for money
8.2
Free WiFi
8.3
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End of dialog contentReviewed: 18 April 2024
Nikolay
Bulgariaas my room was connected through a locked door to the next room, there was a bit of noise while guests in the other room watched tv and talked at the evening.
The room was good size and clean. The restaurant was good for dinner. The location is close to the train station which makes it convinient
Stayed in April 2024
Reviewed: 18 April 2024
David
AustraliaBar meals rather basic; poorly stocked bar
Close to the centre of the city, and to the Central railway station. Spacious elegant rooms with windows that could be opened for natural ventilation. Very comfortable bed. Great buffet breakfast
Stayed in April 2024
Reviewed: 17 April 2024
Carol
United KingdomBathroom could be updated a little bit.
The location
Stayed in March 2024
Reviewed: 17 April 2024
Bart
United KingdomA flood in the halls and reception, while we were staying in the hotel.
Great location.
Stayed in April 2024
Reviewed: 17 April 2024
Chris
United KingdomMould around bathtub and 1 dirty hand towel
Reception staff very welcoming, polite and friendly.
Stayed in April 2024
Reviewed: 17 April 2024
Andy
United KingdomNothing
Friendly
Stayed in April 2024
Reviewed: 16 April 2024
Amanda
United KingdomStaff friendly and helpful Great selection of food
Stayed in April 2024
Reviewed: 15 April 2024
Denis
United KingdomCould do with updating the rooms
Stayed in April 2024
Reviewed: 15 April 2024
Richard
United KingdomThe parking was expensive, with very little knocked off for staying at the hotel. The vending machine took my money without receiving the item, when reporting this to reception, I was told I might get my money back, if im lucky. But the receptionist wasn't really bothered .
The room was good & clean
Stayed in April 2024
Reviewed: 15 April 2024
Amy
United KingdomOur bin wasn't emptied or bed made by housekeeping. There was no hot water from the shower even though the tap waster was red hot. You couldn't get washed in the sink due to the shelf being so low. Our room was on a corner near the main road so the noise was very loud and pretty constant all night. On our last night we were woken at about 3am but an extremely loud banging noise coming through the walls. We had to ring reception to get them to sort it. The young lad who was working did come up very quickly and said it was because the room next door had put their radiator on and it was the pipes we could hear. He had to knock and wake them up. When we checked out this wasn't mentioned and we weren't asked how our stay had been
Short walk from the station and basically over the road from the arena. The room was spacious and clean, beds were comfortable. Great selection at breakfast and very tasty.
Stayed in April 2024
Reviewed: 15 April 2024
Nigel
United KingdomThe car park over the road
reception and bar area
Stayed in April 2024
Reviewed: 15 April 2024
K
United KingdomHairdryer in the most ridiculous place in relation to mirror.
Great location Very helpful staff
Stayed in February 2024
Reviewed: 15 April 2024
Donna
United KingdomCorridor and lifts smelt of cannabis all the time on level 4. So so noisy from corridor into room right till 2am both nights. Restaurant is expensive and don’t get order correct despite waitress putting correct notes on. Very disappointed for price paid.
Great location and room size is good. Beds are very comfortable.
Stayed in April 2024
Reviewed: 14 April 2024
Martha
United Kingdomthere wasn't a power socket next to the single bed.
they had a proper radiator, so i could turn the heating up when i needed to and it worked.
Stayed in April 2024
Reviewed: 14 April 2024
Iver
United KingdomNo fridge in room
Breakfast was good and staff there polite and friendly
Stayed in April 2024
Reviewed: 14 April 2024
Claire
United KingdomRoom was clean but sanitary ware cracked and chipped. Not conducive to the high standard of the hotel. There was a loose socket in the room, exposing wires, which we didn't use as it could have been dangerous.
Good location. Generally pleasant staff. Clean and comfortable ambiance.
Stayed in April 2024
Reviewed: 13 April 2024
David
United KingdomBreakfast had no bacon or sausage. Never had this before at a Leonardos. Staff said supply run out.
Very clean good helpful staff
Stayed in April 2024
Reviewed: 13 April 2024
Pace
United KingdomCouldn’t be more conveniently located, barely five minutes’ walk from the main train station.
Stayed in April 2024
Reviewed: 13 April 2024
Kim
United KingdomBathroom a little dated and we had a meal in the restaurant but some foods where off the menu and also at breakfast they ran out of butter
The fact that it was near the arena and 10 minutes from the town centre and also we could leave our bags there until it was time to catch our coach
Stayed in March 2024
Reviewed: 13 April 2024
Nick
United KingdomPleasant stay, no issues
Stayed in April 2024
Reviewed: 13 April 2024
Michelle
United KingdomBit noisy
Breakfast and comfy room
Stayed in April 2024
Reviewed: 12 April 2024
Marie
United KingdomShower not very warm and no power, very noisy with the wind on the windows, couple of lights didn’t work.
Close to the town centre, car park right next to the hotel.
Stayed in April 2024
Reviewed: 12 April 2024
Christian
United KingdomEverything was fine.
The bed was tremendous, and the room was spacious and very warm. We had the best night's sleep.
Stayed in April 2024
Reviewed: 12 April 2024
James
United KingdomLack of hot water for shaving and showers. No draft beer . Food selection could be better, especially children's menu.
Convenient to where we needed to be and close to train station. Staff were excellent . The food was average, could do with more selection.
Stayed in April 2024
Reviewed: 12 April 2024
Knight
United KingdomWe couldn't fault anything
The lady at the reception when we arrived at 2am, due to flight being cancelled was so kind and helpful. The bed was comfortable and all facilities in the room very good. Breakfast was excellent and a wide variety of foods to choose from.
Stayed in April 2024
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