Plaza Parade, Camden, London, NW6 5RP, United Kingdom
#328 of 1,012 hotels in London
Guests' ChoiceBased on 1607 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
8.1
Facilities
8.4
Staff
8.7
Value for money
7.8
Free WiFi
7.9
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End of dialog contentReviewed: 23 February 2023
Federico
Czech RepublicCleaning was pretty basic, below the beds it was very dirty, and a lot of dust in the room was very visible with the lights on the mirror. I would appreciate the possibility to open the windows and get some fresh air in. A Nespresso coffee machine could be a great plus. Also a bit more storage space for clothes.
The room was very well isolated and the is one of the best dark rooms I slept in in years. Very great for the main purpose of sleeping well. The beds and linen were perfect. The toilet was great with the shower with the start button a class detail. The staff was very helpful and manage to fix an issue to stream content to the TV in the room in a few min. Very well connected to Underground and Busses
Stayed in February 2023
Reviewed: 17 February 2023
Olusola
NigeriaLoved everything.
The room was very comfortable and the breakfast was great. Location is excellent.
Stayed in February 2023
Reviewed: 16 February 2023
Eryk
PolandNothing important: Half of elevators were broken. TV choice of channels was very basic. The free internet was behind a confusing set up page and difficult to enable.
The price was quite good comparing to other options. Not far from centre, so location was quite good. The room wasn't big, but had enough space to fit 4 of us. Comfy beds and nice bathroom.
Stayed in February 2023
Reviewed: 13 February 2023
Kaye
New ZealandNothing, although at the time I did notice the colour carpet on the floor of the hallway lacked imagination and warmth - probably practical colour but not classy like the rest of the hotel.
Lovely hotel with very helpful staff. Many great things about this hotel as one would expect from a Marriott. Great location between two close train line stations into the central city; wonderful engaging staff who showed genuine pleasure in their work; beautiful welcoming area at reception - marble etc. The decorations out on the street by the front door was superb - flower display. Plenty of good restaurants close by as well as a supermarket, Starbucks very close by.
Stayed in January 2023
Reviewed: 11 February 2023
Aisha
United KingdomRooms were spacious clean bed and pillows were very soft and comfortable
Stayed in February 2023
Reviewed: 10 February 2023
Filipe
BrazilLocation is great. Near to underground and overground stations. Staff very polite and helpfull.
Stayed in February 2023
Reviewed: 8 February 2023
Annie
AustraliaNothing I could think of
Location was good. Shops were so Close by. Nice to go for a walk in the evening
Stayed in January 2023
Reviewed: 7 February 2023
Declan
IrelandNothing
Great breakfast choice Health suite and swimming pool Close to tube and bus stops Modern rooms
Stayed in February 2023
Reviewed: 6 February 2023
Martin
NetherlandsThe only remark is about the pool, it is not inside the hotel. You have to go out to a different place next door. That is not well informed at the time of booking.
Everything was clean, new and comfortable.
Stayed in January 2023
Reviewed: 6 February 2023
David
United KingdomThe inability to open windows in the room the application of a service charge to a self service breakfast
excellent situation with secure parking available for an added fee. The reception staff were excellent and the room comfortable and well appointed
Stayed in February 2023
Reviewed: 5 February 2023
Tage
NorwayThere was some dust on the higher edges and shelves and were some small broken items.
The staff were pleasant and helpful. problems were resolved quickly and in a professional manner.
Stayed in February 2023
Reviewed: 4 February 2023
Zainab
NigeriaI wanted to change by bookings and was not despite speaking to the hotel reception and all efforts to contact booking. Com was not successful
The location is perfect and room is clean
Stayed in January 2023
Reviewed: 3 February 2023
Stephanie
IrelandWe paid separately for the English breakfast and while there was a good selection of food it wasn't very hot. It definitely needed to be heated more. We paid over £20 each for breakfast and it was definitely too expensive for cold food.
The room was lovely, spacious, clean and comfortable. Two double beds are a great option. Large walk in shower with plenty of toiletries.
Stayed in January 2023
Reviewed: 23 January 2023
Abdullahi
United KingdomRoom size, bed size, breakfast.
All services.
Stayed in January 2023
Reviewed: 21 January 2023
Aida
LithuaniaIT wasn’t clean. The carpet smell and needs to be changed. During our stay (6days) looked like there was no vacuming in our floor coridor.
Soft bed and towels. Pleasant restaurant stuff.
Stayed in January 2023
Reviewed: 18 January 2023
Bouchebah
FranceWonderful stay at the hotel the staff was amazing and caring. The room was perfectly cleaned, and the ladies cleaning the rooms were really nice.
Stayed in January 2023
Reviewed: 9 January 2023
Declan
Irelandfood menu very limited
very clean and centrally located for where I needed to go
Stayed in January 2023
Reviewed: 8 January 2023
Rebecca
United KingdomThe pool was not in the hotel but in a health club next door that was very disappointing as this was not made clear on booking.com
The hotel was amazing and the breakfast fantastic.
Stayed in January 2023
Reviewed: 8 January 2023
Jacqueline
United KingdomFor us, the location was not well chosen for the opera rehearsal which we needed to attend. I did not realise when I booked that to use the tube we would have to go back into central London in order to reach our ultimate destination. In fact, all turned out well but we had to conquer the local bus network instead - which turned out to be very good but, as non natives to London, this was a step we have not had to take previously and perhaps other travellers should be aware that only the Bakerloo line serves this location.
The hotel was clean and we had a very good sized room but the corridors were shabby. At first sight the carpets looked frayed and I wondered about the standard of the rest but it was in fact just a weird design. The restaurant staff were especially pleasant and the food at the hotel restaurant was good with very generous portions.
Stayed in January 2023
Reviewed: 2 January 2023
Laura
AustraliaRestaurant quality was fine, but not mind blowing. Fairly expensive breakfast, and windows not opening made us feel a tad claustrophobic
It was a pleasant stay! Nice spaces, and good rooms.
Stayed in December 2022
Reviewed: 29 December 2022
Langley
United Kingdommodern clean bright
Stayed in December 2022
Reviewed: 29 December 2022
Hansley
MauritiusI would have love to have a bigger room, we were in a party of four..
The staff were helpful and they addressed issues rapidly
Stayed in December 2022
Reviewed: 26 December 2022
Katherine
United Kingdomcorridor carpets
excellent position for my requirements clean and comfortable Excellent shower Christmas stocking left on door on Christmas Eve 🎅 pleasant staff
Stayed in December 2022
Reviewed: 17 December 2022
Amemiya
GermanyNothing.
This hotel is very nice. Front is professional. Price also reasonable. Train station is 20 mins a walk. Bus station is very close. So, you can go the central London by Bus and train. You need to go outside if you want to enjoy pool. Pool is located in affiliated fitness club.
Stayed in November 2022
Reviewed: 11 December 2022
Mani
United StatesI still have not received my deposit even though it’s been a month and they said it would arrive within a couple days
Stayed in November 2022
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