60 Eglantine Avenue, Malone Road, Belfast, BT9 6DY, United Kingdom
#30 of 46 hotels in Belfast
Guests' ChoiceBased on 2621 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
8.6
Facilities
8.4
Staff
8.8
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 29 April 2024
Sandra
IrelandNo newspapers in reception, continental breakfast not good value if you are paying
Beautiful quiet tree lined street, had a room to the front of the hotel, with lovely bay window. Staff very friendly and helpful
Stayed in March 2024
Reviewed: 29 April 2024
Catherine
United KingdomMy room was near a fire door (207) that was being used during the night and woke me up. Staff in the restaurant were very new and didn’t really know what they were doing.
Location, large rooms and nice lounge area. Good food.
Stayed in April 2024
Reviewed: 29 April 2024
John
United KingdomLocation was great, food was great and staff where helpful
Friendly, clean and helpful
Stayed in April 2024
Reviewed: 28 April 2024
Lindsey
United KingdomBreakfast was very good and location was perfect for what I needed.
Stayed in April 2024
Reviewed: 27 April 2024
Helen
IrelandBreakfast was cold Carpet was stained Limited tv channels Room keys didn’t work, had to get several replacements
Location is good Bed was comfortable, sheets clean
Stayed in April 2024
Reviewed: 27 April 2024
Ryan
AustraliaOur access cards wouldn't work and we had to walk back over to the hotel section 3 days out of 5 to get them reset.
The self contained apartment was a suprise so we had heaps of room and were able to do some washing etc. Good breakfast options.
Stayed in April 2024
Reviewed: 25 April 2024
Richard
United KingdomUlster Fry Breakfast a little disappointing. Poached egg cold...
Bar was lovely, and reasonably priced.
Stayed in April 2024
Reviewed: 24 April 2024
Brian
IrelandOnly issue was breakfast, short staffed and a lot of patrons were getting angry waiting. We had to ask twice while we were sitting waiting to get our order taken. It needs an extra bit of management.
Staff, food, value for money and cleanliness.
Stayed in April 2024
Reviewed: 23 April 2024
Michael
United KingdomChaotic breakfast service the worst I’ve ever witnessed in a decent standard hotel.
Good location and nice rooms.
Stayed in April 2024
Reviewed: 23 April 2024
Patricia
AustraliaRooms too hot. Reception area unbearably warm. Breakfast service grossly understaffed. Different issues on both mornings. Food was excellent just shame everyone annoyed with slow being seated, food delivered etc
Location & bar/pub attached. Well appointed rooms - top bathroom, particularly lights & fill bathtub.
Stayed in April 2024
Reviewed: 22 April 2024
Paul
United KingdomBooked for 2 nights. Shower didn’t work on first night so they upgraded me to another room
Stayed in April 2024
Reviewed: 21 April 2024
Alexandra
United KingdomBreakfast was a little slow then day we were there but they had some staff off ill so it was an isolated issue.
The hotel was clean and comfortable. Our double room was spacious and the bed comfortable. The hotel is on the route for the bus tourist tour so was an excellent location.
Stayed in March 2024
Reviewed: 21 April 2024
Christopher
IrelandNothing to complain about
The staff were exceptional and went way beyond the call of duty to help
Stayed in April 2024
Reviewed: 21 April 2024
Pd
United KingdomStaff were very professional and friendly.
Stayed in April 2024
Reviewed: 20 April 2024
Carol
United KingdomThe room we stayed in 225 was above the kitchen so it was noisy because of the fans, could also smell the kitchen which made us feel a bit sick, so couldn’t open the windows for fresh air.
The room was a great size for myself and daughter very comfortable and clean. The bath & shower were very big. Breakfast was delicious. Good location nice quiet street. Staff were friendly and helpful.
Stayed in April 2024
Reviewed: 19 April 2024
Martin
United Kingdomthe breakfast
the hotel
Stayed in April 2024
Reviewed: 19 April 2024
Taylor
United KingdomThe breakfast. Was very disappointed with the breakfast. Very greasy. I didn’t eat any of my fry as it was swimming in grease.
The reception was very welcoming and spacious. Very relaxing
Stayed in April 2024
Reviewed: 19 April 2024
Robert
United StatesNothing
Good location and an easy walk to the city center. Big room. Very good breakfast Parking lot right behind the hotel.
Stayed in April 2024
Reviewed: 18 April 2024
Andrea
United KingdomThe room was very warm, we had to request a fan, also very noisy. The DJ set at the wedding function wasn't up to standard and came across quite rude
The location was really good. Staff were friendly and accommodating. Facilities were really good. Food and drink were of a good standard.
Stayed in April 2024
Reviewed: 18 April 2024
Andrew
United KingdomRoom was cold despite requests to turn heating on/up.
Generally comfortable hotel. Spacious room (laid out for wheelchair). Good bar food.
Stayed in April 2024
Reviewed: 17 April 2024
Clare
AustraliaNothing
Very comfortable bed. Great breakfast including in the price. Staff were lovely. Free parking
Stayed in April 2024
Reviewed: 17 April 2024
Elaine
IrelandThe breakfast was great and the staff were very nice
Stayed in April 2024
Reviewed: 17 April 2024
Liz
United KingdomThe shower was rather sluggish
Very large bedroom, nice bedlinen. Good breakfast choices. Good parking.
Stayed in March 2024
Reviewed: 17 April 2024
Rachel
United KingdomStaff were a little abrupt at reception. It was not unprofessional and they were lovely but the attitude felt more like I was at a supermarket than at a nice hotel.
Friendly down to earth staff and very reasonable prices for drinks. Good breakfast.
Stayed in April 2024
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