No lift

Friendly staff nice breakfast beautiful garden

Stayed in April 2024

The room was very dated. Needed to be refurbished. The bathroom had mould, no bath mat provided so had to use one of the towels. No toilet brush. The bedside light was hanging off the wall. The TV didn’t work . There was no Wi-Fi and the phone reception was awful .

The breakfast was fantastic. The leisure facilities were good, gym, pool sauna even had a squash court . The additional charge was minimal.

Stayed in May 2024

The double room was two small, very hot (aircon inop) and and a three quarter double bed.

The twin room is spacious and value for money.

Stayed in May 2024

As only wanting a transfer one way to the airport was told should get a taxi!!!! I had booked the hotel with one of the main reason it had a shuttle bus which was then told on arrival extra charge and we should actually book a taxi instead of using it So wasn’t very happy. We did book the shuttle bus in the end which was very helpful

Spa

Stayed in May 2024

The hotel is a bit tired. The restaurant is only open to people who have booked but when you are only staying for one night that seems a bit pointless to go to all that effort in advance. Our early flight meant that we couldn't have breakfast until we reached the airport, which is just one of those things that you have to suck up I suppose. It took what felt like ages to check in when there was a queue of 3 people.

Although we felt like a captive audience, I can honestly say that the food exceeded our expectations.

Stayed in April 2024

No free Wifi - ridiculous Too many individual charges Rooms are in the last century No aircon in our room

The location and settings Swimming pool Old school Charm of the hotel

Stayed in May 2024

Looks like it needs maintenance on the outside.

Close to airport but fairly basic.

Stayed in May 2024

Tired looking hotel, noisy and vomit on ramp meaning suitcases had to be carried down the stairs

Stayed in April 2024

Really disappointed booked it for swimming pool for my son to enjoy He was not allowed to use jacuzzi, sauna or steam room not allowed to jump in to the pool basically not allowed anything. Room Aircon was faulty and there was biscuits expired in February to enjoy. Really bad smell outside too so not able to sit outside

Room was clean and big TV

Stayed in May 2024

Unfortunately my experience with the men at the front desk brought the rating down. My boyfriend and I walked up to the counter, and my boyfriend mentioned that it’s in my name so I would be the one checking in throughout the checking in process however, the man behind the counter continued to hand any paperwork to my boyfriend, even though I was the one that needed to sign things as again it was my reservation. It came off as extremely sexist and rude and wasn’t a great opening to the stay.

The rooms were nice and clean, wish I was able to stay for than just one night.

Stayed in March 2024

Size of the room

Staff

Stayed in May 2024

Noise, guests leaving at all hours. Finding a parking spot is tricky.

Did a job for 1 night to get some sleep before our flight

Stayed in March 2024

I didn't enjoy daily room cleaning. After the second day, I requested for it, went about my business and returned only to find out that it was not cleaned

Clean environment and good facilities in the room,

Stayed in May 2024

There was no De-caff coffee in the room, and when I asked for some they only gave me 2, I am a big coffee drinker.

The location was great, as I was picking my husband up from the airport and staying a extra night.

Stayed in May 2024

Everything a bit old.

Clean room, table and chair and clean shower/WC. Everything I need really for one night stay.

Stayed in May 2024

Bath was not cleaned properly.

Good bar food

Stayed in May 2024

No mirror in the room! And bathroom steamed up fast. Would have liked plug sockets next to the bed not under the window!?! There was a very strong smell of cannabis in the corridor from reception to the room and we alerted staff to this. An air freshener was sprayed even though it is a non-smoking area. This wasn't sufficient, especially as we were in a family room thankfully not with our children this time

Big room and quiet, comfy beds

Stayed in May 2024

Taxi to airport is £15 , expensive for a 10min drive

Comfy beds and clean rooms

Stayed in April 2024

It was cold and didn't know how to heat it up

Convenient for airport, room very satisfactory

Stayed in April 2024

Perfect stop over for Manchester airport

Stayed in April 2024

After contacting the hotel with a choice of room we found only one was made . we moved rooms but there wasn't enough tea & coffee facilities not enough pillows and we were told there was no housekeeping on duty also the tv didn't work , maybe no batteries in remote!

parking and shuttle service was good

Stayed in April 2024

No lift to 3rd floor

Simple check in friendly staff

Stayed in April 2024

The hotel is tired. The room was small. And the walls very thin you could hear the people in the next room and what they were talking about. The shower was very low and really only suitable for someone 5 foot tall. 

Proximity of where we had to be

Stayed in April 2024

A little care worn. Not just my room but the whole hotel.

Clean and tidy

Stayed in April 2024