St Pierre Park, Chepstow, Monmouthshire, Chepstow, NP16 6YA, United Kingdom
#18 of 21 hotels in Chepstow
Guests' ChoiceBased on 1790 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
8.7
Facilities
7.8
Staff
8.5
Value for money
7.0
Free WiFi
7.6
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End of dialog contentReviewed: 28 April 2024
Emma
United KingdomThe property and grounds are both stunning.
Stayed in April 2024
Reviewed: 28 April 2024
Linda
United KingdomFound the evening meal to be very noisy. Had a group of i golfers on round table behind us a we could hardly hear each other. Appreciate that they too are out to enjoy themselves but felt a little word to keep the noise down would have been appreciated. Spoilt the evening for us.
The hotel and rooms were lovely. We stayed in one of the houses across the way.
Stayed in April 2024
Reviewed: 28 April 2024
Katie
United KingdomPartner found the bed uncomfortable. No early check in available with Booking.com (only available if you booked through the property itself).
Location. Views of the golf course. Breakfast had a lot of choice.
Stayed in April 2024
Reviewed: 27 April 2024
Debbie
United KingdomNo milk left in the room for tea or coffee. Window was dirty but overlooked lake so maybe that was why. Drops of paint on window glass where last painted & not wiped off at the time, same with external door plate - more care when redecorating.
Very peaceful & beautiful scenery from the window. Grounds immaculately kept. Bathroom very clean & bed very comfortable (and large!)
Stayed in April 2024
Reviewed: 27 April 2024
Justine
United KingdomWe had a room on the lower floor that had a view of a bank that had brambles growing on it. The room was like a budget hotel room - it was nice enough but we saw no evidence of why it had been rated 4 starts, it is definitely not a 4-star hotel. The bar staff were really good.
The pool was good. Reception was interesting and not very clear about checking in so I ended up logging my bags around most of the site only to return to the same place to check in!
Stayed in March 2024
Reviewed: 24 April 2024
Antonietta
United KingdomSloping floors with no grip made it slippery in some places and creatures around the jacuzzi area which we did report at the leisure centre
The buildings and ceilings
Stayed in April 2024
Reviewed: 22 April 2024
Simon
United KingdomMain meal was a little bit of a let down but I’ve had worse at that price tho so not a real issue.
The whole weekend placed in lovely surroundings staff was exceptional just a enjoyable weekend from start to finish.
Stayed in April 2024
Reviewed: 22 April 2024
Gavin
United KingdomThe “spa” on the Sunday morning was extremely loud with children when trying to relax
Breakfast variety was super
Stayed in April 2024
Reviewed: 21 April 2024
Big
United KingdomNothing
Room comfort
Stayed in April 2024
Reviewed: 16 April 2024
Rene
United KingdomThe original architecture and very good food. Breakfast was great, evening meal always very, very good.
Stayed in April 2024
Reviewed: 16 April 2024
Victoria
United KingdomI didn't think the breakfast was worth £18.50 Rooms had dust in and under the bed
The beds were very comfortable good location
Stayed in April 2024
Reviewed: 14 April 2024
Darren
United KingdomNothing
Set in a lovely location, staff were great, would really like to come back, and hopefully have more time as it was a rushed visit.
Stayed in April 2024
Reviewed: 9 April 2024
Kate
United KingdomIt was on a golf course, which my husband was really excited about, except he couldn’t get a slot at all to play, and when he wanted to use the driving range, the machine that drives the balls was broken, so it was closed. That was the only disappointing thing about our stay.
Beautiful grounds and setting, lovely facilities.
Stayed in April 2024
Reviewed: 8 April 2024
Vicky
United KingdomUnfortunately, I got food poisoning from the king scallops which really put a damper on our weekend as I was extremely unwell when waking up on Sunday.
The staff were all great, but Nicola on the front reception & Jayden at the bar really stood out & went the extra mile to make us feel comfortable & welcome. Nicola was extremely helpful during the checkin process & nothing was too much trouble. Jayden made the best cocktails I think I’ve ever had!
Stayed in April 2024
Reviewed: 7 April 2024
Anjali
United KingdomGood wasn’t great. Real lack of healthy options and vegetables/fruits on the menu. Quite expensive for the quality of food. Rooms were amazing. Was a little disappointed to see radiators in bathroom were covered in dust and there was dust and hair on the bathroom floor
The facilities, room sizes and location
Stayed in April 2024
Reviewed: 7 April 2024
Julian
Isle of Manfirst room had problems with mattresses and pillows however resolved following day and moved to another room
Breakfast was excellent and staff very helpful and accommodating. 24 hour desk. Good atmosphere
Stayed in April 2024
Reviewed: 3 April 2024
Christine
United KingdomShower
Breakfast was excellent. A lovely place to stay. I wd recommend some rails to hold onto in shower. I felt unsafe.
Stayed in April 2024
Reviewed: 2 April 2024
Charles
United KingdomThe fact it was in the middle of a golf course which meant that what could have been a very pleasant walk was ruined. {with apologies to Mark Twain]
It all went well, the use of the pool in the morning, the Easter Egg Hunt [my Grandaughter was particularly ruthless in her search]. The room was fine, breakfast was very good.
Stayed in April 2024
Reviewed: 31 March 2024
Robert
United KingdomWe should have been told the room was not in the main hotel No sheets on the sofa bed
Beautiful suite Excellent breakfast
Stayed in March 2024
Reviewed: 31 March 2024
Suzanne
United KingdomThe restaurant- seriously overpriced for what it was. I was very underwhelmed with the service and the food. When we checked in they said there were no bookings available for food until 9pm! The waitress was clueless about the wines and most of them on the menu were unavailable! My wine was warm and I had to ask for ice twice! There was no cutlery laid for my place setting. 12.5% service charge for average food and service. Drinks also very expensive! £14 for a cocktail! I really was expecting more from this hotel stay, but came away feeling quite disappointed on what should have been a special anniversary celebration. I probably would not return here…
The setting. The room was nice but overpriced! No breakfast included.
Stayed in March 2024
Reviewed: 30 March 2024
Andrew
United KingdomLove the place. But drinks and food was way to expensive so we drove out and had a meal and drinks outside the Marriott . drink and food was cheaperwould have stayed there all night
Like the relaxed place .
Stayed in March 2024
Reviewed: 26 March 2024
Kirsty
United KingdomI found the food in the evening quite expensive, we ordered room service from the bar menu but felt it was a LOT of money for what it was.
Great sized room, plenty of space for the 4 of us. The staff member at breakfast was very helpful and kind, doing us a deal for the little ones. We had a great time then in the leisure facilities afterwards and would have stayed longer if we could.
Stayed in March 2024
Reviewed: 26 March 2024
Charlotte
United KingdomWhilst food was lovely, was very expensive and a lot of options they didn’t have. Facilities in room were tired, mugs were dusty etc.
Great size bathroom and nice facilities
Stayed in March 2024
Reviewed: 24 March 2024
Louise
United KingdomBeautiful surroundings Lovely staff in breakfast room the lady on the door was so kind and made us feel very welcome she worked so hard helping everyone Amazing breakfast Great Parking Facilities
Stayed in March 2024
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