There was no porter, so I carried both sets of bags up to our room. I chose not to dine or book breakfast, as the options for vegans were quite limited. The location is somewhat 'in the middle of nowhere', which may be an issue if you find there is an item you haven't packed, or fancy dining out - you'd either have to designate a driver, or call a taxi. Personally, I went for a break and to enjoy the hotel and facilities, so this wasn't an issue for me.

The hotel itself and the facilities are very impressive. The older parts of the building are beautiful, with decor in keeping with the architecture, and many original features retained. The room was comfortable, spacious, tasteful and spotlessly clean, with nice amenities and a great view. Staff were very friendly, professional and accommodating, especially on reception and in the Leisure Suite. My Mum and I took full advantage of the heated pool, jacuzzi and sauna, passing through the large, air-conditioned gym on the way. The location is tranquil and pleasant to walk around, plus there was plenty of free, private parking on site and a pro golf shop, buggy hire etc.

Stayed in April 2024

bit of dust in the bathroom and the bathroom basin was stained

great location and historic property

Stayed in May 2024

Room service availability- we arrived back at the hotel at 11.00pm - and while did not expect a food offering - something than than crisps and nuts would be a bonus in the future

Very approachable staff . Relaxed atmosphere. While a country club/golf club- that did not impinge on our stay. Very good selection, variety and quality breakfast. Evening meal- we had the burgers , lacked something - nothing wrong but taste wise - could have done with a bit of wow, along with the squid, very neutral in taste.

Stayed in May 2024

N/A

Staff were great

Stayed in May 2024

Bar food not as good as expected . Did not have breakfast so cannot comment on that.

Quiet room with view of the golf course

Stayed in May 2024

The menu was a bit limited and I wasn't completely happy with either of my choices. The bed could have been a bit firmer for me.

The breakfast was superb, a fantastic range of foods juice and hot drinks. The room had a nice bathroom and plenty of storage space. The staff were very good, helpful and polite.

Stayed in May 2024

In reality it’s more golf resort with leisure facilities (which could do with a refresh) than an a actual spa which also has swimming lessons for the locals as well as a gym too. The hotel is really nice but it’s very expensive to eat or drink there - £15 for a glass of your average white wine isn’t really fair. It’s ok to be a bit pricier, but the quality of the food and the drink isn’t really up to the standard you pay for.

The hotel was recently refurbished and is really nice and has this lovely feel when you arrive and the castle grounds are very grand.

Stayed in May 2024

Spacious accommodation great facilities and view

Stayed in May 2024

buffet dinner on second night was excellent

Stayed in April 2024

No fridge in the room Lunch wasn’t great Lack of sun beds round pool

Breakfast brilliant

Stayed in April 2024

The dining room needs a better bread knife as it was almost impossible to cut a piece off the loaf with the blunt knife supplied, although the bread itself was excellent!... I wasn't the only person having difficulty with the knife.

The breakfast was excellent. The staff worked very hard clearing tables and ensuring that all breakfast items were replenished.

Stayed in April 2024

The property and grounds are both stunning.

Stayed in April 2024

Found the evening meal to be very noisy. Had a group of i golfers on round table behind us a we could hardly hear each other. Appreciate that they too are out to enjoy themselves but felt a little word to keep the noise down would have been appreciated. Spoilt the evening for us.

The hotel and rooms were lovely. We stayed in one of the houses across the way.

Stayed in April 2024

Partner found the bed uncomfortable. No early check in available with Booking.com (only available if you booked through the property itself).

Location. Views of the golf course. Breakfast had a lot of choice.

Stayed in April 2024

No milk left in the room for tea or coffee. Window was dirty but overlooked lake so maybe that was why. Drops of paint on window glass where last painted & not wiped off at the time, same with external door plate - more care when redecorating.

Very peaceful & beautiful scenery from the window. Grounds immaculately kept. Bathroom very clean & bed very comfortable (and large!)

Stayed in April 2024

We had a room on the lower floor that had a view of a bank that had brambles growing on it. The room was like a budget hotel room - it was nice enough but we saw no evidence of why it had been rated 4 starts, it is definitely not a 4-star hotel. The bar staff were really good.

The pool was good. Reception was interesting and not very clear about checking in so I ended up logging my bags around most of the site only to return to the same place to check in!

Stayed in March 2024

Sloping floors with no grip made it slippery in some places and creatures around the jacuzzi area which we did report at the leisure centre

The buildings and ceilings

Stayed in April 2024

Main meal was a little bit of a let down but I’ve had worse at that price tho so not a real issue.

The whole weekend placed in lovely surroundings staff was exceptional just a enjoyable weekend from start to finish.

Stayed in April 2024

The “spa” on the Sunday morning was extremely loud with children when trying to relax

Breakfast variety was super

Stayed in April 2024

Nothing

Room comfort

Stayed in April 2024

The original architecture and very good food. Breakfast was great, evening meal always very, very good.

Stayed in April 2024

I didn't think the breakfast was worth £18.50 Rooms had dust in and under the bed

The beds were very comfortable good location

Stayed in April 2024

Nothing

Set in a lovely location, staff were great, would really like to come back, and hopefully have more time as it was a rushed visit.

Stayed in April 2024

It was on a golf course, which my husband was really excited about, except he couldn’t get a slot at all to play, and when he wanted to use the driving range, the machine that drives the balls was broken, so it was closed. That was the only disappointing thing about our stay.

Beautiful grounds and setting, lovely facilities.

Stayed in April 2024