Palace Road, Buxton, SK17 6AG, United Kingdom
#7 of 7 hotels in Buxton
Guests' ChoiceBased on 10946 hotel reviews
6.7Cleanliness
7.4
Comfort
7.4
Location
9.1
Facilities
6.9
Staff
7.7
Value for money
7.2
Free WiFi
7.5
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End of dialog contentReviewed: 31 March 2024
Yasmin
United KingdomPool was shut again. Reception staff not very friendly. Cleaner cleaned next door at 9am and had the radio on really loud so that woke us up. Cold room upon reception but did have radiators. No housekeeping during our stay. You have to pay for wifi. Bed was really firm and dipped down in the middle.
Good location, stayed before so we knew what to expect. Gorgeous entrance area.
Stayed in March 2024
Reviewed: 31 March 2024
Deakin
United KingdomRoom was very chilly
Cleanliness, comfort and perfect location
Stayed in March 2024
Reviewed: 30 March 2024
David
United KingdomMould on the windows which to me was a bit off but can be sorted with mould protection paint and I good wipe down as I have had same issue in previous houses of mine.
Area it is surrounded is a nice quiet village with plenty of green space around. Welcoming staff grand entrance hall and lobby. Comfortable beds and well sized rooms for price
Stayed in March 2024
Reviewed: 29 March 2024
Tracy
United KingdomPillows were very hard
Loved the style of building and history. Location was perfect by train station and restaurants. Felt very comfortable and at ease there
Stayed in March 2024
Reviewed: 29 March 2024
Gail
United KingdomPool was cold
Stayed in March 2024
Reviewed: 29 March 2024
Jonathan
United KingdomThe bed wasn't that comfortable. Window was banging from below us all night. Also, room was hot
Breakfast was nice (good choice) and waitress was great with my little boy. Hotel was aesthetically pleasing. Good parking . Great location.
Stayed in March 2024
Reviewed: 29 March 2024
Roe
United KingdomThe breakfast was excellent .a good variety.something for everyone
Stayed in March 2024
Reviewed: 28 March 2024
Ben
United Kingdom£6 each to use leisure facilities - never paid to use a pool in hotel before! WiFi not free in bedrooms!? If the heating was turned down a bit they might be able to include some of theses services in the room fee! 😀
Good location, lovely historic building. Lots of parking (although £5 charge). Room was clean, furniture quite tatty. Would definitely return purely for the location and history.
Stayed in March 2024
Reviewed: 28 March 2024
James
United Kingdom.
.
Stayed in December 2023
Reviewed: 27 March 2024
Angela
United KingdomMaybe a larger bathroom
Very good value for money and excellent location
Stayed in March 2024
Reviewed: 27 March 2024
Kulwinder
United KingdomI have stayed at the Palace previously so was pleasantly surprised that the hotel had been revamped.
Stayed in March 2024
Reviewed: 26 March 2024
Catherine
United KingdomThe decor is non existent. No colours, no harmony with the furniture. It’s done on the cheapest way possible. No charm.
The room was spacious and clean.
Stayed in March 2024
Reviewed: 26 March 2024
Jon
United KingdomBed needs to be more comfortable - and place needs a major revamp. Bar area does not have a great selection of ales for my taste and also a bit crowded.
Hotel is in a great location - but the whole building is looking very tired. Bed was far to soft and not comfortable for my partner who suffers from a bad back. Breakfast was OK - bit disappointed to have our table cleared when we left the table to get our main breakfast after we had cereal/fruit - staff were young and doing a Saturday job with i guess not a lot of training - then Sunday was the opposite and all tables where slow to be cleared!
Stayed in March 2024
Reviewed: 26 March 2024
Maddie
United KingdomWas not pleased with some of the staff. The receptionist was extremely rude and blunt. Really unhappy about the food as well in the restaurant. Found chicken feathers in the breakfast. And their response was “well that’s not good is it”. However, we were refunded for the food.
Lovely building and the decoration inside was beautiful.
Stayed in March 2024
Reviewed: 25 March 2024
Jacqui
United KingdomBeing charged for parking the car !! Never paid in any hotel anywhere. Ok charge when we arrive but when we leave refund cos we have proved we were paying guests at the hotel and not just parking there
The room was spacious,clean and comfortable
Stayed in March 2024
Reviewed: 25 March 2024
Gillian
United KingdomSome maintenance issues such as radiators not working or not able to switch off
Central location, relaxing ambience, food available. Comfortable room
Stayed in March 2024
Reviewed: 25 March 2024
Lynne
United KingdomSize of room. Free bottles of water . Ample tea and coffee and bath products Nice warm room Well equipped eg iron /board
Stayed in March 2024
Reviewed: 24 March 2024
Monica
United KingdomGreat location
Stayed in January 2024
Reviewed: 24 March 2024
Jem
United KingdomThe bed wasn't as comfortable as expected, but was still decent enough to sleep.
The location was great. Had some good commodities close by.
Stayed in February 2024
Reviewed: 24 March 2024
Diane
United KingdomThe lift. Kept jamming. I had no confidence.
Very comfortable and relaxing. Good rates. Friendly, helpful staff.
Stayed in March 2024
Reviewed: 23 March 2024
Julie
United KingdomLovely spacious room Very clean
Stayed in March 2024
Reviewed: 23 March 2024
Karen
United KingdomOur room felt like the servant quarters up to the back of the house and in an attic room - cheap furniture no ventilation and extremely hot. No heating control. Windows painted so couldn’t open
Beautiful decorated and frontage
Stayed in February 2024
Reviewed: 23 March 2024
Annette
United KingdomRoom was to crowded with furniture with it being a single room..also pipes next to bed which were very hot...
Price
Stayed in February 2024
Reviewed: 22 March 2024
Michael
United KingdomRoom overlooked boilerhouse, which was noisy.
Characterful old hotel in a good location. Staff very helpful, even though extremely busy. Buxton an excellent place to stay
Stayed in December 2023
Reviewed: 22 March 2024
Jamieleigh
United KingdomSatisfied
Satisfied
Stayed in March 2024
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