Very old sash windows and mildew on shower curtain and around the sinks. Needs updating and seals replaced in the bathroom

Bed was comfortable and the breakfast was good. Nice staff

Stayed in April 2024

It's a beautiful old building but the restaurant seems to have more of a diner feel. Not sure whether this is new, or always the case, but didn't feel in keeping with the decor or tradition of the place. Nice breakfast though and comfortable enough.

Lovely, spacious room, bathroom with bath, parking directly outside. The room was in the annex at the side of the main hotel (the 'cottage rooms') where you could park in front of their entrance. Booked a room each for me and my mother, who struggles with stairs and this was perfect for us. Hotel chose our rooms based on need and couldn't have been better, excellent communication via Booking.com before arriving. Biscuits in room appreciated! Breakfast £9.95 was good value. 11am checkout very appreciated! Excellent room rates.

Stayed in April 2024

Mattress was too soft. Could have done with improved signage up and down the vsrious stairways

The large room size and receptionist's help and attitude. Bar staff attentive and very good service

Stayed in April 2024

Nothing

Love the features of the property , will be even nicer once the renovations have been completed.

Stayed in April 2024

The building work which was going on outside our windows,which meant we had to close the curtains for the entire stay.waiting too long for our food to arrive after ordering,approx 40mins & food coukd have been hotter.

We had an executive room which was big,the breakfast are good.

Stayed in April 2024

Very noisy floor boards in the hallway outside our room.

Friendly staff. Large comfortable room with everything you need and more and biscuits. Food was excellent. Service was excellent Happy to help with any queries

Stayed in April 2024

Hard bed, food average

Lovely staff

Stayed in April 2024

The hotel is currently being refurbished so there was a lot of work going on but the builders didn't start too early in the morning so it didn't inconvenience us at all.

The hotel was clean, our room was much larger than the usual hotel room and so was the bathroom. The bed was comfortable. Good tea/coffee facilities. Plenty of parking within the grounds. Location was excellent and was within walking distance to the town which had plenty of pubs and restaurants. The staff were very friendly. We didn't actually eat at the hotel but used the bar and drinks were priced reasonable.

Stayed in April 2024

No ventilation in the room

Room was spacious and comfortable.

Stayed in April 2024

Wasn't overly impressed with the cleanliness, while moving the sofa in the bridal suite for a shoot I found food underneath.

The hotel is beautiful in the old parts that are still showing its original character. In my opinion, modernization does not necessarily mean getting rid of that old character

Stayed in March 2024

There was nothing to dislike, although major refurbishment was being made it did not impact on our stay.

Excellent staff, so helpful and very courteous, nothing was too much trouble. Great period building with all modern facilities. Great value.

Stayed in March 2024

The lighting especially the bedside light , too dim to read by. The staff tried to help but I think this is a long term problem especially for elderly people, whose sight is dimming

Room very good apart from very dim lighting. staff helped with this. All staff very attentive and kind. and helpful. I enjoyed the breakfasts and also the very good Tika Masala.

Stayed in March 2024

Bit old fashioned and outdated

Close to the town, shops, restaurants. Nice spacious room, extremely helpful and friendly staff. Very good value for money

Stayed in March 2024

No complaints..

All well, staff friendly and welcoming, would recommend

Stayed in March 2024

Think the jacuzzi bath could have instructions as we couldn’t work it!

It’s a lovely hotel, staff are so wonderful and the food was delicious. They are making a lot of improvements to the building which is difficult as it is a beautiful old building. We loved the bar area too, reasonable price for food & drinks.

Stayed in February 2024

The bed wasn’t very comfortable.

Stayed in the bridal suite and it was lovely. So much room and the jacuzzi bath was good.

Stayed in March 2024

The general appearance of the place .

Stayed in March 2024

Dated rooms, with a bit of investment this hotel could be incredible

Lovely old building, spacious rooms, great location

Stayed in March 2024

Starbucks coffee was poor. Contact lens and hair on ensuite bathroom floor. Mushy mattresses.

Good proximity to RAF Cosford. Nice seating areas in bar and lounge areas.

Stayed in March 2024

Staff are a bit glaikit. Matrasses worn out.

Very good value for money. Good parking. Large room

Stayed in March 2024

Room a little tired, but clean

Friendly staff, prompt service. Great breakfast and environment.

Stayed in March 2024

No access to front of property after 1030pm or in the mornings, this may be due to work being carried out, at rear of hotel.

Location, size of room and bed,clean and comfortable and staff were very helpful.

Stayed in March 2024

Room smelt of stale cigarettes when we entered. Temperature of water in shower was too hot and we were unable to reduce the temperature. Dripping sink tap all night.

Friendly helpful staff. Comfy bed. Peaceful location which is near some great bars and restaurants.

Stayed in March 2024

Staff very friendly & welcoming. Lovely room & plenty to chose from for breakfast.

Stayed in March 2024