4 Stanhope Place, Marble Arch, Westminster Borough, London, W2 2HB, United Kingdom
#600 of 1,008 hotels in London
Guests' ChoiceBased on 1026 hotel reviews
7.6Cleanliness
7.8
Comfort
7.7
Location
9.5
Facilities
7.3
Staff
9.3
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 12 May 2024
Paula
CanadaLack of an elevator. Some of the room structure is in need of repair.
They were very accommodating for our late arrival and room amenities were sufficient. Staff even brought our luggage up the stairs when we switched rooms the next day.
Stayed in May 2024
Reviewed: 12 May 2024
Lord
United StatesIt’s very old school, non remodeled you are getting a very small old flat. But the location is exceptional theres also a parking up the street that works perfectly if you rent a car.
Locations is absolutely optimal.
Stayed in May 2024
Reviewed: 27 April 2024
Carola
Austria- really small room and still quite expensive, but that's London - window didn't really close so it was always an bit chilly in the room
- very good location - super friendly staff (arranged for early breakfast for sunday morning before the time the breakfast staff came, which is not standard for such a small hotel) - really good value for money for London - continental-style single-lever mixer tap - makes showering and even just washing hands and face so much more comfortable! - breakfast surprisingly good for a budget stay
Stayed in April 2024
Reviewed: 17 April 2024
Heli
EstoniaThe location was very good, just beside Hyde Park and near the tube station, everything was reachable even on foot. The room was nice and the breakfast was also good. It was an old-style hotel and pretty enough for a short trip.
Stayed in January 2024
Reviewed: 13 April 2024
Kate
AustraliaThe stairs, carrying suitcases. The water pressure .
Perfect location, helpful staff.
Stayed in March 2024
Reviewed: 5 April 2024
Hewitt
United KingdomIt was a little run down and the room was disorganised and a bit confused. Looks like someone has tried to provide more storage but mDe it feel cluttered in the process.. lost its identity.
Locality was great, it was quiet, it felt safe, although the hotel was run downa little, the hospitality and welcome was great and made up for this. I was comfortable and did what it says on the tin... no frills accommodation..
Stayed in April 2024
Reviewed: 4 April 2024
Beth
United KingdomNothing.
The breakfast was amazing, hot full English that was self service with fruit and cereal, and plenty of drink options. All the staff were really friendly and helpful, we were able to leave our bags on our departure day. The room and bathroom were very clean. Perfect location. Will definitely stay again.
Stayed in April 2024
Reviewed: 25 March 2024
Georgios
GreeceNeeds maintenance immediately. The low water pressure at shower.
Perfect Location. Simple fresh English Breakfast. Daily housekeeping.
Stayed in March 2024
Reviewed: 24 March 2024
Woodhouse
United KingdomOnly down fall was we were accommodated on the top floor which was a bit of a hike to get to
Great location, reasonable price and breakfast was good.
Stayed in March 2024
Reviewed: 21 March 2024
Jackie
United KingdomHotel needs a bit of tlc
Location, friendly staff, quiet room, comfy bed with quality linens and good shower.
Stayed in March 2024
Reviewed: 17 March 2024
Pep
CanadaThere is not elevator so it is a bit challenging for the luggage hauling. But coming down is a breeze.
The staff were extremely friendly, the place is old but sweet.
Stayed in March 2024
Reviewed: 13 March 2024
Nicola
United KingdomRoom a little cramped, very hot even in February
Great location, friendly staff
Stayed in February 2024
Reviewed: 13 March 2024
Tiina
FinlandThe beds were very soft.
Good typical English breakfast. The location is excellent. Although the hotel is centrally located there is no loud noise. Really friendly staff and lovely office dog! The hotel was a great choice for our family.
Stayed in March 2024
Reviewed: 12 March 2024
George
GreeceNo lift
Breakfast, Location
Stayed in March 2024
Reviewed: 4 March 2024
Maria
SpainNeeds a lick of maintenance / deep cleaning. Not awful, but a bit tatty. But then their prices would go up - so good value for money.
Excellent location close to Marble Arch Tube, busses / city tour busses, walking distance to some points of interest. Family atmosphere/ run. Friendly and helpful. Comfortable bed. Simple but sufficient breakfast. Quiet area.
Stayed in March 2024
Reviewed: 19 February 2024
Shannon
CanadaBeds could use upgrading
The breakfast is absolutely fantastic. We were unhappy with our room in the basement as we could hear the subway at night , however we asked them if they had an alternative room and they were excellent about finding us a suitable room. Staff is fantastic and the rooms are reasonably priced. The hotel beds need to be updated but it’s clean and the staff are the best!!
Stayed in February 2024
Reviewed: 7 February 2024
Ian
United KingdomStaff were brilliant, location excellent.
Stayed in February 2024
Reviewed: 5 February 2024
Aine
IrelandRoom was small... toilet area n shower...
Excellent communication Rooms small but clean.could do with bit of updating Room v quiet Staff very friendly Breakfast was ideal
Stayed in February 2024
Reviewed: 4 February 2024
Laura
GermanyThe rooms are old, even for European standards, so we could hear everything and in some areas of the room the floor was giving in.
It’s nice located, easy to reach and visit other areas. Staff was very friendly.
Stayed in December 2023
Reviewed: 3 February 2024
Trisha
United KingdomThere were a lot of stairs to get to the room. This wasn’t an issue for us but might be a struggle for some people.
Great location, very clean, good breakfast, friendly staff.
Stayed in January 2024
Reviewed: 28 January 2024
Eva
FranceLocation
Stayed in January 2024
Reviewed: 24 January 2024
Susy
BrazilStairs and a little bit old but it’s ok
Great location, very clean rooms
Stayed in January 2024
Reviewed: 22 January 2024
Alexandros
GreeceThe smell of the kitchen
The area, the heating
Stayed in January 2024
Reviewed: 18 January 2024
Bonnici
MaltaExcellent location and good breakfast
Stayed in January 2024
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