181 - 183 Warwick Road, Kensington and Chelsea, London, W14 8PU, United Kingdom
#489 of 1,008 hotels in London
Guests' ChoiceBased on 2065 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
8.2
Facilities
8.1
Staff
8.6
Value for money
7.7
Free WiFi
10.0
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End of dialog contentReviewed: 23 January 2024
Genevieve
Antigua & BarbudaOur room was not what we expected. It was dated and basic. Just adequate
Stayed in January 2024
Reviewed: 22 January 2024
Gregory
CanadaThe elevators were the only thing with random stops.
Convenaient location, good breakfast and comfortable room.
Stayed in January 2024
Reviewed: 21 January 2024
Rachael
GermanyBathroom door didn’t close and was super close to the bed. Very cramped. Elevator super slow.
Location and breakfast were good
Stayed in January 2024
Reviewed: 20 January 2024
Deborah
United StatesI really wish the beds got updated, we plan on coming back and the mattresses really need to be more firm! Thank you!!!!
We love this place, it was our third time at this hotel but beds really need an update, the mattresses are really worn down. Other than that, I love the easy access to a huge tesco, the hotel is great, you get free breakfast, the staff is very friendly and you get your room cleaned everyday which is a luxury in hotels with kitchens these days. Fresh towels and clean room everyday is amazing
Stayed in January 2024
Reviewed: 20 January 2024
Lucy
United KingdomThe socket was coming out of the wall for the hairdrier The shower tray didn't drain away The corridor was noisy - appreciate that cannot be helped!
The room was a good size for a 2 night stay. The breakfast was nice enough Good check in and out times
Stayed in January 2024
Reviewed: 19 January 2024
Kristian
AustraliaThere are only two small lifts for the whole building. It takes ages to wait for the lifts.
Comfortable stay, nice location, variety of breakfast options
Stayed in January 2024
Reviewed: 17 January 2024
Lisa
United KingdomNothing
Staff were great, large choice for breakfast. Good value. Big clean rooms that were serviced throughout our stay.
Stayed in January 2024
Reviewed: 17 January 2024
Magdy
Kuwaitchange kinds
yes
Stayed in January 2024
Reviewed: 17 January 2024
Fabio
BrazilBed too soft
Everything except bed
Stayed in January 2024
Reviewed: 14 January 2024
Rex
United KingdomThe lifts are a nightmare, they take ages to come and are always packed.
I like the spacious rooms and the facilities in the room, having a kitchenette is very handy, especially as there is a large Tescos very close to stick up your fridge. This hotel allows dogs which makes it much easier for me to travel as I have 2.
Stayed in December 2023
Reviewed: 13 January 2024
Zaid
Saudi ArabiaNon
All
Stayed in January 2024
Reviewed: 13 January 2024
Julia
MalaysiaNot enough hooks to hang your towels especially for three persons and in winter with jackets definitely no place to hang
Professionalism of the staff
Stayed in January 2024
Reviewed: 11 January 2024
Irene
GibraltarA bit cramped as we were 3 adults, but would have been more comfortable if only 2 of us, as sofa bed could then have been used as a sofa. Haven't yet received the £50 reimbursement, six weeks after our stay. Reception clerk said it would take longer than usual as I had used a debit card instead of a credit card.
Quite close to transport facilities. Room had cooking facilities and fridge. Breakfast was very good. Tv channels and WiFi were good.
Stayed in November 2023
Reviewed: 10 January 2024
Marcel
BelgiumThe quality of the breakfast was quite poor (e.g. small selection of cheese, all single portions packed in plastic film). Overall, the hotel seems a bit worn out, which was particularly true for the bathroom. Insufficient elevator capacity, we often had to wait. If one uses the staircase instead, one gets the look and feel of a public parking garage. I asked at the reception for an adapter for the power outlet and was told they wouldn’t have any available, but I could buy one (overpriced) in the on-site shop.
Our suite was equipped with a coffee machine and a small kitchenette.
Stayed in January 2024
Reviewed: 10 January 2024
Bashayer
KuwaitNeed more focus about cleaning Need different kind of breakfast more halal food kind of egg
Everything perfect location good and everything available near the hotel
Stayed in January 2024
Reviewed: 9 January 2024
Martini
AustraliaThe team were very helpful and the location was perfect
Stayed in December 2023
Reviewed: 8 January 2024
Debbie
United KingdomExpensive bar area and no restaurant facilities
Great room facilities including good kitchen and lounge area in room
Stayed in January 2024
Reviewed: 7 January 2024
Mark
United KingdomGood sized room with kitchen and small living room was great value for money
Stayed in January 2024
Reviewed: 6 January 2024
Elie
CyprusThe bed which was not comfortable and the half curtain which let in more street light closed than it did open.
Stayed in January 2024
Reviewed: 6 January 2024
Aabgina
United KingdomThe 3 person room was smaller than the 2 person room. That’s a bit random… rest ok. Bathrooms were a bit on the small side Breakfast did not have any other egg options other than scrambled…
Location
Stayed in January 2024
Reviewed: 6 January 2024
Zuzana
United KingdomIt was difficult to catch the lift, so most visitors used the stairs. The floor in the room could have been cleaner in some places.
Facilities like laundry , room design was great and it was well equipped with kettle, coffee machine, cooker, fridge and dishwasher, location was great and staff friendly.
Stayed in January 2024
Reviewed: 3 January 2024
Lara
JordanLeft is always busy. Cleaning is not good.
Location
Stayed in January 2024
Reviewed: 27 December 2023
Torbjörn
SwedenOnly 2 elevators. As hotel was fully booked it took for ages to use the elevators.
Good rooms. Good Breakfast. Good Locations
Stayed in December 2023
Reviewed: 26 December 2023
Louai
United KingdomParking is difficult and expensive in the area Lifts are very busy with long queues
Good breakfast. Good value
Stayed in December 2023
Reviewed: 24 December 2023
Tariq
Saudi ArabiaThe elevators and oven eye is damaged
Stayed in December 2023
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