Fore Street, Hertford, SG14 1BZ, United Kingdom
#3 of 11 hotels in Hertford
Guests' ChoiceBased on 964 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
8.4
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 October 2023
Michael
United Kingdomcan’t really fault it, small point however: a little difficult to find the hotel
lovely room all good quality. slept really well due to a comfy bed and very little noise.
Stayed in October 2023
Reviewed: 16 October 2023
Julie
United KingdomCentral position
Stayed in October 2023
Reviewed: 16 October 2023
Emma
United KingdomN/a
Beautiful
Stayed in October 2023
Reviewed: 15 October 2023
Jan
United KingdomThe hotel room and bathroom very cold.
Stayed in October 2023
Reviewed: 15 October 2023
Emma
United KingdomNothing
Really nice room, lovely food and great location.
Stayed in October 2023
Reviewed: 15 October 2023
Hannah
United KingdomThe only downside is that the extractor fan in the bath room didn’t work so I did set my alarm off once I had a shower. But other than I can’t fault the hotel. I’d 100% recommend and stay here again.
Stunning building with lots of character, really warm friendly feeling when you walk inside. The room I had was the snug room and it was perfect size for myself and even for a couple. The bathroom was so nice and as well as the room itself. The shower was amazing so powerful. The facilities in the room had everything you needed from a hairdryer to toiletries encase you forgot anything.
Stayed in October 2023
Reviewed: 14 October 2023
Anthony
United KingdomIn the room we stayed in there was quite a lot of white dust on the shelf above the bed and on the lamp on the desk ( I left a clean me message on leaving the room for the cleaner in the dust ) also I ordered fish chips and peas , when it arrived I had to ask where my peas were as they forgot them and I had 12 little chips ( yes I did count them ) I did mention this to the young lady that served us but never went any further.
The hotel was nice, a good location for our venue over the road , staff were polite and happy, the bar area was nice and a good atmosphere, it really is a beautiful hotel to stay at .Good price drinks at the bar also , although a couple of minor negative things which are easily rectified would we stay again? Yes we would, Thank you for a nice stay
Stayed in September 2023
Reviewed: 11 October 2023
Lee
United KingdomHaving to leave
I have stayed here a few times now and just love it.
Stayed in October 2023
Reviewed: 10 October 2023
Daniel
United KingdomNothing to complain about
Coffee machine
Stayed in October 2023
Reviewed: 8 October 2023
Susan
United KingdomRoom a bit small but OK
Renovated rooms . Cosy and clean . Nice staff
Stayed in October 2023
Reviewed: 8 October 2023
Shane
United KingdomNot going to find any faults as, for me, there weren't any.
Location, free parking, staff, food. We had a 'snug' room, which, although smaller than a normal room was very comfortable. Nespresso coffee machine and large TV. Shower was great too. Aircon was super efficient as it was 24c outside.
Stayed in October 2023
Reviewed: 6 October 2023
Christine
United KingdomNothing
Lovely room, friendly staff & beautifully restored hotel. Location great for walking around Hertford
Stayed in October 2023
Reviewed: 6 October 2023
Amanda
United KingdomThe Salisbury Arms has been refurbished to a very high standard, we very much enjoyed our stay. The room was tiny but it was in the description and was as much as we wanted to pay. The breakfast was amazing and we could not fault the staff.
Stayed in September 2023
Reviewed: 5 October 2023
Chethani
United KingdomWe couldn’t control the air conditioner and lightening was too low
Stayed in September 2023
Reviewed: 3 October 2023
David
ThailandParking not that good. Very noisy at weekends at night with a lot of drunks around
Very nicely renovated
Stayed in October 2023
Reviewed: 28 September 2023
Adam
United KingdomThat i only got to stay 1 night!
Location, premises, accommodation, food, drink and staff were all outstanding! Really hope stay again!
Stayed in September 2023
Reviewed: 27 September 2023
Brian
United KingdomFull English wasn’t included
Beautiful old pub and lovely rooms
Stayed in September 2023
Reviewed: 27 September 2023
Sarah
United KingdomNothing was bad. There was a slight issue with my partner's breakfast, but it was rectified and we were subsequently not charged for it.
I had to move the booking to September because of illness, and this was no problem. The hotel has undergone a big renovation, and I have to say our room was fantastic. The staff were lovely.
Stayed in August 2023
Reviewed: 25 September 2023
Terry
United KingdomNothing
Full of character perfect location great food wonderful staff
Stayed in September 2023
Reviewed: 24 September 2023
Chloe
United KingdomThe only thing I could think of was that there wasn't milk in our fridge, so we had to find the butler room
Absolutely beautiful decor, the bathrooms are beautiful and clean. Huge bath! The staff were lovely and friendly. We had cooked breakfast the next morning, and the food was amazing too and nicely presented!
Stayed in September 2023
Reviewed: 22 September 2023
Mirani
United KingdomNothing
Everything was best, i spent my best birthday ever. I really enjoyed. My partner arranged some decor in the room for my birthday. The vibe, staff and everything was amazing. I wish i could stay abit longer
Stayed in September 2023
Reviewed: 20 September 2023
Big
United KingdomNot a single thing not to like.
Absolutely everything. The room was simply amazing, very surprised The staff were wonderful too. Thanks Team
Stayed in September 2023
Reviewed: 20 September 2023
Richard
AustraliaThe room could have better maintained, some lights weren’t functioning and sink didn’t work.
Great location in the centre of Hertford. Good breakfast choices,
Stayed in September 2023
Reviewed: 19 September 2023
Mark
United KingdomI did not want to leave so soon, and go home. Felt depressed going back to Work next day. Parking is very limited, but large car park is close by.
Massive renovation through out, all rooms fully air conditioned along with the eating areas and bars. Excellent lovely lively main bar with many tables to enjoyably eat at, with beers, cocktail drinks and wines. Very plush restaurant area with lovely fine food and comprehensive menu. Located on the pretty high street, surrounded by lovely period buildings and impressive church nearby. Staff and manager are all most helpful and nothing is beyond reasonable request. Perfect Central Hertford Town Location. I look forward to staying next time soon again :)
Stayed in September 2023
Reviewed: 18 September 2023
Jacquie
United KingdomAll good. Service was a little slow at breakfast on our second day, the staff struggled to cope with the rush at 10am. It didn’t feel that there was quite enough of them. Didn’t bother us though as we were not in a rush.
The hotel was very comfortable and dinner and breakfast were very good. The room was cosy and I loved the idea of the butler’s room where you could replenish your coffee pods and tea.
Stayed in September 2023
Foligno, Italy
Charlottesville, USA
Charleston, USA
Huntington Beach, USA
Symi, Greece
Tokyo, Japan
Batu Ferringhi, Malaysia
Vlorë, Albania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content