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Reviews of Courtyard by Marriott Charlottesville - University Medical Center 3 stars

1201 West Main Street, Charlottesville, VA 22903, United States

#28 of 46 hotels in Charlottesville

Guests' Choice

Review score

Based on 163 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    7.7

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 26 April 2024

    9.0
    Staff was very friendly and courteous. Accommodations were clean and comfortable.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Overall, everything was really good. We did have to pay for parking in their garage. That was a new one for me. We will have to travel back to Charlottesville for medical services, so we would consider staying there again.

    Staff was very friendly and helpful. Food was ok, but it may have just been what I ordered. Otherwise, the area was clean and again, staff was courteous and accommodating.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Our room was clean, but the toilet and shower area looks tired. The grout was clumpy with a touch of mildew hiding beneath it and there were a few cracked floor tiles. Because it was clean, it was easy to overlook.

    The parking situation for Charlottesville was reasonably priced and very convenient. I have a parent being treated at UVA. The staff was so professional, kind and accommodating. That meant a great deal to us during a stressful time for the family.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Solid.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    The parking garage entrance design is horrible. It forced us to get out of our car to use the room key to open the gate. Very inconvenient.

    The Starbucks type operation was good. Very friendly and the limited menu met our needs. I also liked the fitness center...clearly above average.

    Stayed in March 2024

  • Reviewed: 11 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I decaf coffee

    Stayed in November 2023

  • Reviewed: 15 October 2023

    7.0
    Good value for money
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Front desk staff unfriendly. Poor Housekeeping

    Good location, nice facilities, unfriendly staff.

    Stayed in October 2023

  • Reviewed: 1 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Great hotel and staff in a good location especially for visiting UVA. Breakfast was very good and pricey. Overall a great stay.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    7.0
    Good spot near grounds.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The cooling system was not working

    Closeness to the university

    Stayed in July 2023

  • Reviewed: 1 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good nice lady at the desk arrange for an early check in there was a big help

    Stayed in June 2023

  • Reviewed: 23 April 2023

    8.0
    Gréât location
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room was not cleaned daily but perhaps we could have requested it. The towels were replaced though every day .

    Location is very good . The handyman repaired something in our room very quickly and was quite helpful.

    Stayed in April 2023

  • Reviewed: 4 April 2023

    8.0
    Great location and friendly staff!
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We had a difficult time finding the property because of the small signage on the main roadway. We were a little confused with the main entrance being on the side street.

    The property was in walking distance of UVA medical center. Shops and restaurants were steps away. Staff was very accommodating.

    Stayed in April 2023

  • Reviewed: 13 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    My refrigerator and micro leave were unplug and I couldn't get to the outlet to plug them in. Called front desk and someone came and fixed it within the hour.

    The friendly staff. Very nice e and helpful.

    Stayed in February 2023

  • Reviewed: 13 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    love the location

    Stayed in February 2023

  • Reviewed: 17 December 2022

    9.0
    Superb
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Workers making noise in the room above ours

    Staff, location

    Stayed in December 2022

  • Reviewed: 21 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Alacarte breakfast, while Starbucks is nice throw a free option in their if I'm spending $200+ a night at least throw in a free coffee with a bagel or banana.

    Stayed in November 2022

  • Reviewed: 6 October 2022

    9.0
    Great place to stay for appointments at the hospital if you are an out of town visitor.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Never have I had to pay for parking at the hotel I was staying at for the night. This is a negative as far as using the Marriott again. Being a senior citizen, the Marriott should take this into consideration.

    We came to Charlottesville because I had a doctor's appointment downtown. I wanted a hotel close enough within walking distance. This location was perfect.

    Stayed in October 2022

  • Reviewed: 11 September 2022

    8.0
    Happy to be staying here!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    No pool and you have to pay $10 additional for parking garage.

    Location is great. Plenty to walk to and near eateries. Clean and fresh rooms and staff was nice.

    Stayed in September 2022

  • Reviewed: 14 August 2022

    9.0
    Comfortable and convenient.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    In a three day stay, I never had housekeeping service.

    Location is perfect for UVA visit. I really appreciate having a microwave. Room comfortable.

    Stayed in July 2022

  • Reviewed: 24 July 2022

    8.0
    convenient, clean, no complaints. The rooms are a bit tired looking.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    its in need of a room renovation

    location and dining area

    Stayed in July 2022

  • Reviewed: 9 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    rooms were somewhat dated and felt humid. a/c was also humid feeling.

    location! in house Starbucks was great. nice front desk. fantastic beds!

    Stayed in July 2022

  • Reviewed: 30 June 2022

    7.0
    It was ok. The room could have been cleaner
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Our room wasn’t very clean. Hair on bathroom floor, mold on tub. Also, we were never told that parking was extra. It was only $10.00 per day, but the we should have been told.

    Convenient to hospital.

    Stayed in June 2022

  • Reviewed: 28 June 2022

    8.0
    Excellent hotel in perfect location for visiting UVA and Medical Center
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    NA

    Excellent location for visiting UVA. Helpful front desk staff. Nice exercise area. Comfortable bed. Very clean. Nice breakfast with Starbucks on site. Ample, easy parking. Easy walking to restaurants.

    Stayed in June 2022

  • Reviewed: 9 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Hallways and the floors of the lift were dirty, didn’t like to see that because I had to come here after surgery.

    Good breakfast. Close to the hospital.

    Stayed in June 2022

  • Reviewed: 6 June 2022

    7.0
    My wife is having surgery in august but probably will not stay there again.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Breakfast bar was late opening, and I was on a tight schedule. Did not have time to enjoy the breakfast; But most of all, it was supposed to be a free breakfast. The desk clerk agreed. But the credit never showed up on my bill. Therefore i paid for a free breakfast. Also I did not know ahead of time that i had to pay for parking. Therefore the stay cost me about $26.00 more than it should have.

    Stayed in May 2022

  • Reviewed: 13 May 2022

    9.0
    I would do it again because the location is really close to the UVA Hospital.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    It was a very long walk from the parking deck to the handicap accessible room for my 87 yr old father on a walker and I didn’t recall a place to park outside near the front desk/lobby area to have enabled me to make the trip to the room shorter.

    My father had an early doctors appointment, therefore, we couldn’t work in a quick breakfast but I’m sure it would have been great. I’m very familiar with the breakfast selections at Courtyard.

    Stayed in May 2022

Showing 1 – 25

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