80 Wallasey Village, Wallasey, CH45 3LQ, United Kingdom
Based on 633 hotel reviews
7.0Cleanliness
7.5
Comfort
7.5
Location
8.2
Facilities
7.0
Staff
8.7
Value for money
8.0
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Mark
United KingdomThe room was freezing cold heating not working
Clean
Stayed in April 2024
Reviewed: 13 March 2024
Karen
United KingdomShared bathroom.
Clean and tidy. Friendly staff.
Stayed in March 2024
Reviewed: 5 February 2024
Georgina
United KingdomWe had to ask for coffee/ tea & kettle for the room but this was promptly sorted
The guy behind the bar was lovely and upgraded us to a en suite rather than shared.
Stayed in February 2024
Reviewed: 9 January 2024
Eromosele
United KingdomThere's no light in the bathroom
The location
Stayed in January 2024
Reviewed: 4 January 2024
Tom
United KingdomCoffee need topping up Toilet light not work And bind tatty Good price. Comfy. Nice pleasent staff in pub underneath
Stayed in December 2023
Reviewed: 16 December 2023
Alex
United KingdomIn the Saturday night some has been sick all over the shared toilet unfortunately
Good location close to Liverpool
Stayed in November 2023
Reviewed: 3 December 2023
Mike
United KingdomNoise levels whilst trying to sleep. The shower was intermittent.
Good location, on-site parking. Restaurant was good.
Stayed in November 2023
Reviewed: 22 November 2023
Lee
United KingdomNA
Friends
Stayed in November 2023
Reviewed: 19 November 2023
Graeme
United KingdomI would say that the room is a wee bit tired and needs modernisation...but it it would be great for short term visit and I understand that it would be a great budget place for groups looking to visit for football or to visit Liverpool as only 5 stops away from it.
A very friendly welcome staff were excellent... Very helpful and lovely to chat to. It is very close to the promenade (if that's what it is called) about 15 minutes walk where there is a beach, coffee shops, theatre we went to see a comedian Alfie More (had a show on radio 4) plenty of coffe shops and the Pub/room was in a great location.
Stayed in November 2023
Reviewed: 19 November 2023
Kenneth
United KingdomBathroom looked a bit tired
Price and location
Stayed in November 2023
Reviewed: 11 November 2023
Toner
United KingdomNo, soaps in bathroom, tea and coffee but no kettle, light not working in bathroom, very shabby decor, karoke on till midnight.
Staff were friendly Beds and towel were clean
Stayed in October 2023
Reviewed: 8 November 2023
Lee
United KingdomNothing
N/A
Stayed in November 2023
Reviewed: 4 November 2023
Lee
United KingdomNothing
NA
Stayed in November 2023
Reviewed: 29 October 2023
Jacqueline
United KingdomBasic, no toilet paper in bathroom, tea coffee facilities but no mug. Bed old lumpy
Very reasonable free parking, clean nice bedding and towel
Stayed in October 2023
Reviewed: 15 October 2023
Margaret
United KingdomI might have struggled with late access steps but we were back before the bar closed
Location was good for our stay
Stayed in October 2023
Reviewed: 14 October 2023
Can
United KingdomWhen we arrived at the hotel, a wonderful lady welcomed us, she was very friendly and helpful, everything was great until she left. There was a young girl who kept saying "you're alright" with her disturbing looks. It made me happy with an incredible Halloween decoration. He deserves 8 points just for that blonde lady's sake
Stayed in October 2023
Reviewed: 2 October 2023
Abby
United KingdomBit nosey on Saturday but quite down after 12 which was good other than that enjoyed it
The staff lovely and welcoming and the rooms were lovely
Stayed in October 2023
Reviewed: 30 September 2023
Rizwan
United KingdomShawer 🚿 did not work 😒
Birkenhead
Stayed in September 2023
Reviewed: 27 September 2023
Craig
United KingdomReally friendly staff make you feel welcome
Stayed in September 2023
Reviewed: 24 September 2023
Rob
United KingdomThe noisy guests in the early hours long after the pub had closed! Hadn't been impressed on folk that noise travels around the old building from the courtyard and in the corridors whether or not the windows are open.
Basic accommodation. Repair work to room especially to doorframe was obvious but nothing fell apart! Friendly and helpful staff.
Stayed in September 2023
Reviewed: 20 August 2023
Marian
United KingdomThe mattress let this down, very uncomfortable due to wear and tare. I was only staying after a ghost hunt so glad only for a few hours but had to get up at 7pm from 3am as my back was aching.
Clean in all areas, friendly staff everywhere and good parking. Shared bathroom was clean at all times too.
Stayed in August 2023
Reviewed: 19 August 2023
Donna
United KingdomNeeds a bit of updating in rooms, and a shared bathroom only down fall witch we new bout anyway,
The staff was lovely, nice and quite Brilliant if ur having a night away without the kids 😀
Stayed in August 2023
Reviewed: 5 August 2023
Stephen
United KingdomSound for the price
Stayed in July 2023
Reviewed: 5 August 2023
Sean
United KingdomBroke. TVs
Staff great very helpful and friendly,
Stayed in July 2023
Reviewed: 2 August 2023
Colin
United KingdomNo kettle,no TV remote, no teaspoons
e
Stayed in July 2023
Kuwait, Kuwait
Erba, Italy
Tokyo, Japan
Söll, Austria
Champagney, France
Meaño, Spain
Rethymno Town, Greece
Royal Oak, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content