10 Donegall Square South, Belfast, BT1 5JD, United Kingdom
#7 of 46 hotels in Belfast
Guests' ChoiceBased on 7514 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
8.9
Staff
9.2
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 28 April 2024
James
United KingdomCentral position
Stayed in April 2024
Reviewed: 28 April 2024
Kay
United KingdomNothing
Excellent location, lovely staff and very comfortable rooms.
Stayed in April 2024
Reviewed: 28 April 2024
Elizabeth
United KingdomThe breakfast was great and the waitresses so helpful and friendly...all the staff were! Hotel is in the perfect position to see everything
Stayed in April 2024
Reviewed: 28 April 2024
Tanya
United KingdomNothing
So central
Stayed in April 2024
Reviewed: 28 April 2024
Daniel
United KingdomThe decor was very luxurious, and the bedroom rooms were a very good size for 3 people. The beds were very comfy. We had air con in the room, making sure it was a comfortable temperature. The breakfast was excellent. we had the full breakfast you able to take items off and put extra items on. We went to the bar downstairs. we had live music on which was entertaining, and we received free bubbly as it was my 30th in the loft bar on the top floor. Which was very luxurious and had beautiful views of Belfast. The staff were very friendly and helpful when asking about what to do.
Stayed in April 2024
Reviewed: 27 April 2024
Rebecca
United KingdomThat the room did not have a bath but that's me! The shower was rainfall with a normal showerhead and was lovely too!
Room was clean and a great size, lovely view. Leah on the staff was excellent being really helpful and so accommodating when we needed somewhere cold to store our flowers for our wedding day.
Stayed in April 2024
Reviewed: 27 April 2024
Paul
United KingdomNothing
The location is excellent
Stayed in March 2024
Reviewed: 27 April 2024
Elizabeth
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 26 April 2024
Louise
IrelandClean, bar and restaurant excellent
Modern
Stayed in April 2024
Reviewed: 25 April 2024
Debra
United KingdomThe room in the old part of the hotel.
The hotel was very central for everything we wanted to do in Belfast, right opposite City Hall, and just around the corner from hop on hop off bus. The bar was beautifully kept and we were in close proximity to plenty of bars with entertainment. The first room we stayed in was excellent, very well set out and close to the lifts, but the second one e was dark and had a partition wall between the bed and bathroom, which meant we had to leave the bathroom light o all night.
Stayed in April 2024
Reviewed: 25 April 2024
Kerry
United KingdomSmall rooms, wine in loft bar wasn’t very good
Location and comfy beds
Stayed in April 2024
Reviewed: 24 April 2024
Alan
United KingdomGreat location, easy to park nearby.
Stayed in April 2024
Reviewed: 23 April 2024
Sandra
IrelandStaff were lovely very attentive, room was booked for three was spacious and spotless!! Had a meal at the restaurant last night food was delicious and service was excellent!! Would stay here again in a heartbeat
Stayed in April 2024
Reviewed: 23 April 2024
Sandy
United KingdomN/A
Clean, convenient, nice room
Stayed in April 2024
Reviewed: 23 April 2024
Claire
United KingdomThere was absolutely nothing about this hotel we didn’t like.
Everything! Great location, staff, rooms, the list goes on. I couldn’t fault it.
Stayed in April 2024
Reviewed: 23 April 2024
Natalie
United KingdomIt was a very late check in time, I would have appreciated even 1 hour earlier
The location was fantastic and I had such a warm welcome from the reception team when I arrived.
Stayed in April 2024
Reviewed: 22 April 2024
Collette
United KingdomLove room great location
Stayed in February 2024
Reviewed: 22 April 2024
Danijela
GreeceLocation the best in Belfast! Staff very very kind helpful and professional.spacious room very clean, nicely done bathroom
Stayed in April 2024
Reviewed: 22 April 2024
David
United KingdomThe room was spacious and clean, comfy bed, julliet balcony was a nice suprise and the bathroom was great, with a walk in shower.
Stayed in April 2024
Reviewed: 22 April 2024
Stuart
United KingdomNothing at all. Maybe a spa, but tough given its location. I’d trade a spa for having that cracking location all day, slap bang in the middle
Location, room and staff were all superb. The bed was superb. The most comfortable hotel bed I think I’ve ever stayed in. Just superb, start to finish!
Stayed in April 2024
Reviewed: 21 April 2024
Colin
United KingdomNothing.
Location, facilities, rooms, staff, food are all great.
Stayed in April 2024
Reviewed: 21 April 2024
Mary
IrelandI don’t have anything negative to say.
Very central to Belfast city. Staff were amazingly friendly. Rooms were clean and big.
Stayed in April 2024
Reviewed: 21 April 2024
Beverley
United KingdomN/A
The property was clean and well presented. The staff were exceptional, very welcoming and happy to assist with advice or help. The rooms are a good size, very comfortable with a modern decor. The hotel is located centrally making this a superb location to get about the city. The breakfast offered has a good choice, there is also a steak restaurant and numerous bars.
Stayed in April 2024
Reviewed: 20 April 2024
Joan
United KingdomConfusion over reception record of payment for both rooms. Younger staff saying the kitchen is now closed when a senior staff member corrected this statement
Wonderful location, well-appointed room with friendly staff.
Stayed in April 2024
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