our room was in the original part of the hotel which was fine but there was a metal post( not a pole!) right up through the room which is obviously a structural support… however is was positioned right at my husband side of the bed at head height… we slept with a lamp on in case he tried to get out of the bed during the night as he would definitely have banged into it. I would think there would be an alternative way to position the furniture in the room so the bed could be away from the post.

have stayed here a few time before due to the handy location food in restaurant was very good for lunch

Stayed in May 2024

Earlier check in maybe!

Staff friendly and helpful, room comfortable and clean, had breakfast and evening meal both excellent. Lovely atmosphere! Look forward to my next stay in September! Highle recommend!

Stayed in May 2024

Friendly, clean, comfortable

Stayed in May 2024

Breakfast was good and quite well organised in that there was table service for the main part of the breakfast but you could help yourself to tea/coffee, toast and cereal.

Stayed in May 2024

Parking

The food was excellent.

Stayed in April 2024

the smell of smoke in reception from people right outside front entrance.

All was very good with our stay friendly helpful staff on arrival. room was very clean and plenty of towels and wash products. friendly Staff in roof top bar the night time and were very helpful recommending cocktail's to us. Breakfast was lovely also .

Stayed in May 2024

The lack of a comfortable relaxing space to sit and chat with others during the day. I did not like the residents bar at night, it was extremely loud

The location, the friendly staff. The decor and cleanliness throughput the hotel

Stayed in May 2024

Couldn’t work the room A/C so the room was very warm.

Staff friendly and polite. Was able to Check in hours early. And when rooms were ready. Luggage was in my room when I arrived back at the hotel. Nothing was too much.

Stayed in May 2024

Great location. Staff were helpful and friendly. Room was lovely and clean, bed was super comfy and we couldn't fault this hotel. Breakfast was excellent and loads of choice. We didn't get round to trying the restaurant but if the breakfast was anything to go by, they must be excellent.

Stayed in May 2024

Excellent facilities and location

Stayed in May 2024

Nothing, we had no complaints at all.

The hotel is very central but also quiet at night so you get a good sleep. Reception and concierge staff were very friendly and helpful. We arrived early for check in but could leave our luggage so we could get out and explore until our rooms were ready. When we checked in we were given a token for free bubbles in The Loft bar which was a lovely touch and worth popping up to the bar for. The cocktails were also very good. We had a twin and a triple room. The triple room was huge! It was bright, clean and the bathroom was fabulous with a walk in shower and separate bath with shower. It was modern with plenty towels and toiletries. The room itself had a double bed and a single which were very comfy. The room had a fridge with 3 bottles of water (the hotel was happy to provide more free of charge as it was a very hot weekend when we stayed, it was brought to the room by housekeeping within minutes) It had tea coffee, hot chocolate making facilities (and biscuits) provided and an iron and ironing board. We had lunch in the bar which was also super. Overall a very pleasurable stay.

Stayed in May 2024

Nothing

Location lovely hotel and friendly staff

Stayed in May 2024

I have stayed in ten square several times and there is nothing I don't like about the hotel.

Good quality of food on the full breakfast. Only thing was the soda bread but a bit hard to cut.

Stayed in May 2024

Nothing

Breakfast was Fabulous!

Stayed in May 2024

Late check-in and early check-out.

Location is excellent

Stayed in May 2024

Perfect location to get around the city. The hotel and room was top drawer

Stayed in May 2024

no gym/pool

all went great

Stayed in May 2024

Water temp in shower and sink extremely erratic from cold to burning hot without warning-dangerous

Modern, elevator, clean

Stayed in May 2024

I didn't love breakfast as I found the choices limited and would have like to have the yogurt compote available with more choices.

Lovely comfortable room and beds. Quiet and spacious.

Stayed in May 2024

Location was very central ,food and staff were excellent.

Stayed in May 2024

Restaurant shut so could not get food at 9-00, breakfast was not good, would prefer to choose what was in cooked breakfast.

Staff were friendly, room was clean and comfortable

Stayed in May 2024

Some of the staff in the restaurant were unfriendly and impolite.

Reception staff were welcoming and friendly, food was tasty, room was clean, spacious and bright, bathroom was stunning.

Stayed in April 2024

A little too expensive

Central location

Stayed in May 2024

Nothing

Everything! Perfect holiday

Stayed in May 2024