187 Ayr Road, Prestwick, KA9 1TP, United Kingdom
#12 of 24 hotels in Prestwick
Guests' ChoiceBased on 971 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.8
Facilities
8.7
Staff
9.3
Value for money
8.4
Free WiFi
8.1
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End of dialog contentReviewed: 1 May 2024
Caroline
United KingdomNothing. Evening meal was excellent. Breakfast too.
Food was excellent. Staff very friendly and helpful. Hotel was spotless although the walls going up to floor 2 definitely need a lick of paint. Got there around 1pm but our room was ready.
Stayed in May 2024
Reviewed: 29 April 2024
Barbara
United KingdomWould have preferred a walk in shower rather than ‘over the bath’
Really good room perfect for my husband myself and our adult special needs son ( room 211)
Stayed in April 2024
Reviewed: 23 April 2024
Andrew
United KingdomShower screen was too short and allowed water to splash on floor
Staff were great snd very wuick to rectify any minor issues. Room was very opulent and spacious
Stayed in April 2024
Reviewed: 22 April 2024
Christine
United KingdomNothing
Lovely hotel extremely clean and staff friendly
Stayed in April 2024
Reviewed: 21 April 2024
Lauren
United KingdomCooked breakfast could have been warmer, however good selection.
Stayed in April 2024
Reviewed: 18 April 2024
Andrew
United KingdomVery clean and staff very friendly. Bus stop just outside hotel ideal for going into Prestwick main St or into Ayr.
Stayed in April 2024
Reviewed: 17 April 2024
Patricia
United KingdomThe heating I. The room couldn’t be switched off and made it very uncomfortable
Local
Stayed in February 2024
Reviewed: 11 April 2024
Grace
United KingdomNone.
The room clean,beds comfortable. Restaurant.
Stayed in April 2024
Reviewed: 11 April 2024
Fiona
United KingdomWas a bit disappointed to find a tear in the top sheet of bed which had resulted in a decent sized hole.
love the amount and excellent positioning of plug points in room. Having travelled in UK a lot, this is not something you find very often. GREAT TV in room. Liked the shower miniatures- good quality
Stayed in April 2024
Reviewed: 10 April 2024
Hayes
United KingdomNothing
The staff were extrmley helpful tj was brill as so the manager loved it
Stayed in April 2024
Reviewed: 8 April 2024
William
United KingdomTv. Was good. But a bit iffy. Getting channels everything else was fine. No big deal
Lovely room
Stayed in April 2024
Reviewed: 7 April 2024
Brenda
United KingdomReally nice
Stayed in April 2024
Reviewed: 7 April 2024
Anne
United KingdomNothing
Clean, easy to park, friendly, excellent facilities.
Stayed in April 2024
Reviewed: 3 April 2024
Paulo
United KingdomNoise from the exhaust fan
Good location and clean
Stayed in March 2024
Reviewed: 2 April 2024
Terry
United KingdomEverything
Stayed in February 2024
Reviewed: 31 March 2024
Stephen
United KingdomHappy with all aspects except the food options. I didn’t see much gluten free choices or I want asked if I had any allergies. I think there should be a gluten Wfree menu or options like some hotels provide
The location was good and the parking facilities were good. The staff were very pleasant and overall the stay was excellent. Would return without hesitation
Stayed in March 2024
Reviewed: 30 March 2024
Bradford
United KingdomGood food, amiable staff ,all round good service. Would definitely recommend hotel to family and friends. Also great location. Would stay again.
Stayed in March 2024
Reviewed: 30 March 2024
Clare
United KingdomThe check in was quite quick, we don’t get told what the Wi-Fi password was or where breakfast was being served. The room was a little small but fine for just 1 night, Other than the the room was spotlessly clean.
Service was excellent, food was very good. Lovely breakfast and dinner choice of menu was excellent. The rooms were clean and the shower was one of the best we have experienced. Would definitely stay again.
Stayed in March 2024
Reviewed: 28 March 2024
Steve
United Kingdomnothing
comfortable room, great food and lovely bar staff
Stayed in March 2024
Reviewed: 24 March 2024
Gareth
United KingdomFood in the restaurant is amazing. Great service all round .
Stayed in March 2024
Reviewed: 17 March 2024
Robert
United KingdomCan’t think of anything that I didn’t like
Great location. Breakfast was really good with plenty of options to choose from. Staff were very friendly.
Stayed in March 2024
Reviewed: 16 March 2024
Kevin
United KingdomEverything, price, quality and service.
Both the evening meal and the breakfast we had were excellent and the service was very good. Our rooms were again in excellent condition and quality. Although our stay was short, we would defiantly recommended your hotel to others.
Stayed in March 2024
Reviewed: 15 March 2024
William
United KingdomRoom was on first corridor so could hear all other guest walking past door, some very loudand deliveries were outside window
Modern stylish hotel with great food
Stayed in March 2024
Reviewed: 13 March 2024
Richard
United Kingdomnothing
Its not often that a hotel does everything right... there is usually one small thing that's not 100%. However, this is a wonderful hotel, because it just did everything very well. Staff are lovely and friendly, food was good and room was very comfortable.
Stayed in March 2024
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