Rooms tiny , and white /cream blinds offer no protection from outside street lights etc ….room lit up all night ….dark curtains or blinds would help

It’s close location to Victoria

Stayed in April 2024

Unfortunately the room wasn’t clean when I arrived. I’ve got photos of the toilet which had pee all around it (on the floor), a broken toilet brush, no hand soap, coffee on the wall (like?), dirty sheets, mold all over the bathroom ceiling and dirt on the wall next to the bed :(( I went to the reception the morning after my arrival (I got in late) and the guy said that I should come back when I check out and speak to his manager then. He offered me another room, which I declined, as I’d prefer not having to move all my stuff - so I asked if someone could please come and clean the room AND I’d like some discount at checkout as this is just not alright. I also asked how often the rooms get cleaned, to which he replied every other day. I was there for 4 nights and my room did not get cleaned one single time, EVEN WHEN I asked politely - that is not okay. An addition: a few days after I booked my stay, the hotel informs me that there’s some maintenance going on in the building, which would have been alright if everything else has been as it should have - which it wasn’t. Instead, the room was disgusting AND the building looked wrecked with an undone floor and painting everywhere. This seriously calls for a discount, which I did ask for..

The location has to be the only positive thing I’ve got to say about my stay at the Grapevine hotel.

Stayed in April 2024

Cleaning Building Room service

Location Room facilities

Stayed in April 2024

Everything else

The location was good

Stayed in March 2024

It was on second floor and there was no mention about no lift no stuff offer help with heavy suitcase. Hotel is in the middle of renovation.

Room and bathroom were clean. Hairdryer was in the room plus coffee and tea.

Stayed in March 2024

Basic, loud road noise and broken blinds meant outside could see into your room

Location, value for money

Stayed in March 2024

Undergoing major refurbishment

Stayed in March 2024

The bathroom was across the corridor.

It is a very cheap hotel and lived up to expectations. Clean but ascetic room had a kettle, sugar, milk, coffee and tea. Comfortable beds with lots of pillows. Bathroom had maybe not the cleanest floor but shower was working and water was hot.

Stayed in March 2024

No lifts

Location

Stayed in February 2024

Very rundown hotel.

Didn't eat there.

Stayed in November 2023

messy work being done room next door was loud all evening through to the early hours didn’t feel safe in my room

location was good and the bed was clean

Stayed in December 2023

Inside our room it was very messy as they had been doing work and left things in our room, The room was very tiny and the bathroom was so small you could go to the toilet and shower at the same time.

The location was ideal and you could leave luggage with the hotel if your room wasn't ready.

Stayed in October 2023

Noise boiler or vent ..extremely noisy spoiling the stay also no tv remote only controls lights annoying had to get out of bed for tv

Clean

Stayed in December 2023

Dusty , cleanliness need to improve . Bathroom water pressure low

Location

Stayed in November 2023

Could not control the heat in the room, radiator on full & could not turn it down. The window did not stay open to give ventilation. Although generally clean, what looked like coffee splashed down ensuite wall by sink. There was no room between the beds: in total 1x double & 2x singles crammed into a very small room.

Check & check out, clean bedding, shower & toilet worked ok

Stayed in November 2023

Renovations getting done so very messy. Hoovers left out on landings holding open doors. Main door not very secure. Bathroom is very small.

Location

Stayed in September 2023

Broken things and super dirty

Stayed in September 2023

Building repairs going on I would actually request a refund of 50%

Location

Stayed in September 2023

The property itself is falling apart and needs alot of work. Its generally run down. But there were people in there working so I guess they are trying to improve it. In the communal areas There are holes in the floor the carpets are dirty and the Banister on the stairs if unsafe.

The room was ok, it was clean. But very small. Was a very cheap place to stay but I wouldn't use it as anymore than a quick stop over.

Stayed in August 2023

Bed was very uncomfortable,no cups, plastic and TV didn't work, I did complain and was told it would be looked at the next day but wasn't.. not impressed. Curtains didn't keep light out..

The shower was lovely.

Stayed in August 2023

Tiny room, even smaller toilet, no clean towel for second day. Shower pressure good but water oscillated between very hot and cold. Drain in shower blocked so water tray filled up before shower could be completed. Building work ongoing in the building do it was dirty and loud

The bed was comfy

Stayed in July 2023

Some parts of the building were under construction. The room was too small. The bathroom was even smaller (not comfortable)

The location is convenient. Also, it looks safe. Right choice for someone who intends to visit London for few days because of obligations

Stayed in May 2023

Met the resident mouse. Room stank of mold (even when you opened the window - had a sore throat for days afterwards). Person in next room was smoking dope. Shower flooded the floor when using it.

Great location and the staff were nice.

Stayed in May 2023

You apply at the Sheriff Hotel reception which dealt with reservations for the Grapevine when we handed our keys back on departure this was unattended and our room was not serviced whilst out pursuing our holiday whims. We were told that a pipe had burst and remedial work was taking place in another room, hopefully, this will be extended to deal with the small but annoying maintenance necessary in Room 6 of the Grapevine.  It was a small room and you needed to sit on the end of the bed no room for chairs, a clothes stand/station was provided rather than a wardrobe. Neither of us chose to brave the shower, the cubicle was fine but the head was very heavily encrusted with limescale and unusually the wash basin was in the sleeping section, The step to the toilet and shower was quite tall and the door did not close fully the catch plate being bent and misshapen on the frame and the frame woodwork had slight damage. There was lots of Toilet paper. Perhaps due to the work on plumbing the sink did not drain fast.   A bulb was missing from the overhead light and I suspect the "tiny" TV's 'remote needs new Batteries.

The combination light ceiling fan cooled the room very fast and had the power of a Flying fortress Engine and three speeds. Tea and Coffee was provided this was servable in plastic and polystyrene rather than reusable crockery. Soaps and shower gel were provided with towels We slept well, the headboard being fixed to the wall and the mattress on a three-quarter bed was firm and on castors so rolled a little . Bedlinen was a little thin. There was no noise from other residents and after short time street sounds were minimal. There was NO BREAKFAST and posters in the room were outdated and mentioned a Breakfast room, the electricals were scruffy and no extra sockets other than the two and a travel socket at the kettle point were in evidence. We had enough to recharge phones and laptops and the WIFI was free and reliable though not strongly passworded.

Stayed in May 2023