Unfortunately the sauna was not working and the jacuzzi water was a bit cloudy but we still enjoyed the steam room and the rest of the facilities! Parking was a bit difficult as there were some gas maintenance so there too some spaces.

Staff were excellent and very friendly ! Especially Nicky!!!Thank you all your help Nicky! Location and food were also excellent!

Stayed in August 2023

Dated in parts

Location

Stayed in August 2023

I can only write this review from a solo travellers prospective, so with myself only needing a single room, but I did get up graded to a twin room, I would not be able to speak for a couple or family staying at the hotel.

The hotel is in an amazing location, it is extremely great value for money, the staff, food, facilities and the overall stay in the hotel for myself was an amazing experience. I would highly recommend staying at this property, for what is included in the price and during the peak of Summer speaks volumes.

Stayed in August 2023

Nothing

Lovely location and great room with balcony

Stayed in July 2023

We booked a sea view room and it had a balcony which I was looking forward to sitting out . Unfortunately we could see on check in there was a bit bird droppings on the table.There was a notice warning of bird nesting season and if we required extra cleaning. There was bird nests on the beams above our table with bird droppings coming of the beam . We didn't sit outside. I would stay again preferably with a balcony with out beams above.

We have stayed before, excellent location. Very large and clean room with comfortable bed. Great breakfast,and use of spa facilities.

Stayed in August 2023

Sauna not functioning & steam room temperature intermittent

Stayed in August 2023

Rooms needed updating and painting. Too far to walk to Looe town.

The views from the front of hotel were lovely.

Stayed in August 2023

Very welcoming and helpful.

Stayed in August 2023

It was very close to what appeared to be the kitchen extractor. It was quiet overnight but was very noisy in the late afternoon and early morning. We had lunch in the bistro which was very disappointing.

The room was clean, well equipped and the bed was comfortable but it was very hot. The shower was excellent. The front desk staff were friendly, helpful and knowledgeable.

Stayed in August 2023

Waited 35 mins to get snack,then it wasn’t cooked,raw in some places to late to get any food apparently cook lost my order!!! Also tens of fruit flies in bathroom

Staff little inexperienced (Tom,and Mercedes where very good)but aware difficult to recruit Clean but needs updating Fabulous view

Stayed in August 2023

The hotel needs updating in some places. The food in the bistro was expensive for the quality and not much choice on the menu.

Very friendly staff. Nice room with amazing sea view. Breakfast was good, plenty of choice. Spa was good.

Stayed in August 2023

Went for something to eat on the last night, waited 40 minutes to be waitress to take order, however nobody came to take my order, so went somewhere else, only thing i can criticize about my stay.

Excellent location, great views, Breakfast staff & receptionist excellent.

Stayed in August 2023

parking competitive dispute assigned places

sea View Location

Stayed in August 2023

A fridge in the room would have been nice.

The Spa was excellent

Stayed in August 2023

Noisy seagulls but that is nature and shower not the most powerful but fine.

Great place to stay. Shame we couldn't use giant balcony due to rain. Big room. Great view.

Stayed in August 2023

1, didn't like the like where the room was you could hear all the humming and noise from whatever it was as it kept us awake 2, it said 24hr room service, but they don't do it past 1030

Hydro pool was absolutely amazing, room was clean and nice. The staff were lovely and chatty.

Stayed in July 2023

Some areas of the hotel were outdated and old fashioned. Our bedroom was small.

Staff were very friendly and helpful. Lovely location overlooking the sea.

Stayed in July 2023

No lift to get our suitcases to our room

The view from our balcony

Stayed in July 2023

Exellent size room with balcony and fantastic view. Staff were great and food very good.

Stayed in July 2023

Food not great

Stayed in July 2023

we didn't clearly see the lift on arrival and carried a heavy bag up the stairs a bigger sign would have helped us. Also the mattress cover on the bed didn't fit properly so was creased under the sheet, but it didn't cause much of a problem.

pleased to have plenty of space in the room plus a sea view with terrace. The relaxing spa facilities were very enjoyable and it is nice to have towels provided.

Stayed in July 2023

Location, Staff, Facilities,

Stayed in July 2023

a little tired.

sea views & proximity to dog friendly beach

Stayed in July 2023

Not enough parking spaces.

The location and service was good.

Stayed in June 2023

Mattresses on beds very firm but this is personal taste. Door locks need updated, hotel being refurbished so may well be on the list. A bit more menu selection in bistro eg jacket potatoes would be good.

Superb location and views, very helpful staff, excellent customer service at reception, and in the bistro and breakfast room. Good quality ingredients in bistro. Problem with a broken lock dealt with quickly and efficiently. Will be back.

Stayed in July 2023