Room location and view were excellent

Stayed in April 2024

Parts of the hotel seemed a little dated, though my room was lovely and not so. I didn’t use the bar or restaurant so can’t comment on that.

Great location, good value parking. My room was really nice and very clean. I liked that water and coffee etc was provided. Lovely view from my room.

Stayed in April 2024

Housekeeping could be better

Everything apart from housekeeping.

Stayed in April 2024

Location

Stayed in April 2024

Eating in conference room because we have a dog,feels like we're outcasts

Always happy at this Hotel. Dining facilities should be better for dogs and owners. Hotel in general needs some T.L.C.

Stayed in April 2024

bedding had stains. car park extra charge.

sea views and balcony

Stayed in April 2024

Shower in the room as detailed above.

We had a room upgrade for moving room at the hotel's request, together with complimentary breakfast for the same reason. The shower in the room needs some urgent maintenance before it becomes unusable; otherwise the room was very good. Breakfast, for which we were going to pay before the complimentary upgrade as above, was excellent. We did not use any of the other restaurant or bar facilities.

Stayed in April 2024

No double bed......and didn't like being in the very bottom of the hotel. Would have preferred being up a bit higher! And only one bedside lamp.....really need two, and the one we had ws really dim, so difficult to read in bed.

Great location. Good that the dog could stay with us. Great parking....able to park from early on first day, before checking in, and able to stay in car park after checking out on last day. Didn't eat or drink there, so unable to comment on that. Nice to have a bath in the en suite, but that made the shower more awkward, so plus and minus for that. Room service every day is good.

Stayed in April 2024

Shame had to pay for parking (I don't remember reading this when I booked!) and the curtains were very thin so room didn't get dark over night.

Excellent location, walking distance into town and along the sea front. View of the sea from my room and everything needed for my stay. Staff were friendly and helpful.

Stayed in April 2024

Nothing really.

Location, friendly and helpful staff

Stayed in March 2024

One of our bedside lamps had a loose connection resulting in thelightcomingon when you hadn't used the switch! The position of the switch was very load down to use. This was reported to reception . When making a booking it's important to us we have parking available at the accommodation. Whilst appreciating parking was available, this is the first time I've had to pay!

We liked the location of the hotel, room spacious & comfortable. Nice relaxation areas especially view overlooking the front gardens & sea-front. Lovely breakfast with a good choice.

Stayed in April 2024

Nothing

Nice convenient location parking was £6 per night breakfast good choice would stay there again

Stayed in April 2024

The shower could have done with a little more power.

The room I had was a double with sea view. The view was great overlooking the garden and the beach, the room was a good size and the bed was comfy. The shower could have done with a little more power and the temperature was not consistent, however it did the job. Breakfast was buffet style with a selection of cooked items, fruit, cereal, pastries and yogurts. The room you have your breakfast in has a fantastic double height ceiling with detailed cornicing. The hotel is well located, with shops, restaurants, bars and the beach all in short walking distance (5-10 mins). The hotel has a good sized carpark although there is a charge. The staff were very friendly and helpful.

Stayed in April 2024

Could do with a bit of an update but clean and tidy.

Ideal for the beach and town and also a lovely park. Nice breakfast and evening meal top quality

Stayed in April 2024

The rooms are. Tired. and need updating also paying for parking should include in the cost

The check in was smooth excellent staff very helpful and polite The food was good excellent menu and well presented The hotel is in ideal position for beech and town

Stayed in April 2024

Nothing I didn't really like it was all ok just little things could be improved

The hotel has a great location, it is so pet friendly and made us feel really welcome with our two doggies, the hotel was clean or though looking a bit tired around the edges, we had a balcony room this could of done with a clean the table and floor from moss. Breakfast was good but could of been better with other stuff i.e black pudding or mushrooms and we went half board and 3 courses was very nice, well cooked and tasty, drink were good value to me and my wife had a great night

Stayed in April 2024

At times, I found some staff members almost reminiscent of Faulty Towers. I was waiting for Basil to come around the corner. The hotel had significant disabilty access issues

Location, heritage, fabulous garden, food surprisingly good and well priced

Stayed in April 2024

Beds

Everything

Stayed in April 2024

Needs some TLC in certain areas. Balconies could do with a paint and clean and decent furniture.

Location is fab. Lovely staff especially the young lady in the restaurant.

Stayed in April 2024

Noisy people in next room

Good breakfast. Evening meal very good and great value. Excellent location.

Stayed in April 2024

Staff friendly and welcoming. Location is excellent and it being dog friendly is just sublime. Always have a lovely stay.

Stayed in April 2024

The hotel charges £6 per day for parking on top of the room fee.

The staff are helpful and friendly. The buffet breakfast is very good. The location is excellent, close to both the seafront and the town centre.

Stayed in April 2024

Very friendly staff, comfortable room and good breakfast. Felt welcomed

Stayed in April 2024

The soap dispenser in the bathroom didn’t work and there was no body lotion or hair conditionera

The location was great. It was overlooking the estuary and beach walks were just across the road from the hotel

Stayed in April 2024