60 Cross Street, Abergavenny, NP7 5EU, United Kingdom
#39 of 53 hotels in Abergavenny
Guests' ChoiceBased on 1136 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
9.1
Facilities
7.8
Staff
9.0
Value for money
8.1
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 March 2023
Julie
United KingdomBit noisy because room above road but that’s to be expected because it is a bar as well
Lovely clean room fab breakfast
Stayed in March 2023
Reviewed: 20 March 2023
Leanne
United KingdomProbably wouldn’t stay on the weekend again because they have live music so the bar was full of very drunk “groupies’ and to get to the rooms you have to battle your way across the dance floor. I appreciate they need to make as much money as they can in these hard times but screeching girls and a loud glorified karaoke singer didn’t make for a relaxing stay. Will stay mid week next time, wouldn’t put me off returning
Lovely room very clean and quite spacious. Breakfast was fantastic! Lovely location and all the staff were friendly. We ate in the restaurant on the night of our stay and the meal we had was really good and also nicely priced
Stayed in March 2023
Reviewed: 18 March 2023
Paul
United KingdomRoom was a little small
The staff and location
Stayed in March 2023
Reviewed: 15 March 2023
Bert
United KingdomFan in bathroom making a lot of noise.
Staff was great, good service. The room size was OK. Bed was a bit soft for me. I was lucky to have a parking place in front ot the hotel, might be more of an issue if it is busy. Diner in restaurant was OK.
Stayed in March 2023
Reviewed: 14 March 2023
Mustansir
United KingdomChecking in was straightforward and the reception staff member was kind enough (and at his own initiative) to ask whether I would prefer a 'quieter' room away from the street which they arranged with no hassle and no extra cost. Bed was comfy. Location of the hotel was great also (close to the town centre and local transport hubs).
Stayed in March 2023
Reviewed: 12 March 2023
Jeffrey
United KingdomThe shower was ridiculously small. We had a problem getting in and out as the glass doors would not open enough.
Very close to the shops and amenities.
Stayed in March 2023
Reviewed: 12 March 2023
Ann
United KingdomVery small room and tiny shower.
The breakfast was excellent and the Indian food was some of the best we have had.
Stayed in March 2023
Reviewed: 4 March 2023
Steven
United Kingdomthe position
Stayed in March 2023
Reviewed: 4 March 2023
Susan
United Kingdomwe stayed in room 1 and it had an interconnecting door. Not the hotels fault but the man in the room next door kept us awake talking in his sleep, it was like he was in our room it was so loud. Not sure if we would have heard him if we hadn’t had the door between our rooms. There was nothing in the rooms to tell you WiFi code or breakfast time.
The room was very comfortable and clean. it was lovely decorated. The restaurant which served great Indian food. The staff were lovely. right in the centre of the town. the rooms had secondary glazing so you couldn’t hear anything outside. The breakfast was good.
Stayed in March 2023
Reviewed: 4 March 2023
Richard
United KingdomEvening food offering was Indian and Nepalese cuisine which may not suit everyone .
Excellent location and the room was completely functional and comfortable. The staff were friendly, helpful and efficient.
Stayed in March 2023
Reviewed: 3 March 2023
Emmett
United KingdomAll of it
Staff were excellent, room was very nice and breakfast was lovely. Couldn't fault it .
Stayed in March 2023
Reviewed: 28 February 2023
Bren
United Kingdomthere was a live singer until 11.30 might have been good to know prior to booking, USB port would have been useful to charge my phone
great location, excellent breakfast. Comfortable room and bed.
Stayed in February 2023
Reviewed: 26 February 2023
Darren
United Kingdomnothing
An excellent location. An exceptionally good restaurant serving Indian food on the premises.
Stayed in February 2023
Reviewed: 22 February 2023
Victoria
United KingdomLovely staff, bed not so computable
Stayed in February 2023
Reviewed: 22 February 2023
Rebecca
United KingdomThe breakfast was amazing, the staff are always helpful and the area is so beautiful
Stayed in December 2022
Reviewed: 22 February 2023
Roger
United Kingdomroom and the location
Stayed in February 2023
Reviewed: 21 February 2023
Caroline
United KingdomNot a major problem, but no Freeview - did ask for TV to be tuned
Good location on the main street. The room was very comfortable and we could see the mountain top from the window! The breakfast was excellent and staff very friendly and helpful.
Stayed in February 2023
Reviewed: 20 February 2023
Jim
United KingdomWe were given the hotel's best room with a lovely 4-poster bed. The room was comfortable, clean and quiet. The entry to the hotel is through a traditional and clearly popular public bar. The best surprise was the attached top quality Indian restaurant Overall, this was a lovely combination of a traditional pub with a good value, friendly restaurant serving excellent food. A lucky find.
Stayed in February 2023
Reviewed: 13 February 2023
Davies
United KingdomShower off /connected to the taps, over the bath, not suitable for every body these days ,but it worked well.
Family room was very spacious, at the back of the hotel ,so nice and quiet, good view of the hills. Breakfasts were superb ,and to a very hight standard ,Room was clean ,as was the hotel throughout, room possibly a little tired ,but owing to the pandemic and fuel rises, perhaps this is acceptable, but it was clean.
Stayed in February 2023
Reviewed: 12 February 2023
Paul
United KingdomConvenient position for HOTEL
convenient spot
Stayed in February 2023
Reviewed: 12 February 2023
Jamie-leigh
United KingdomThe shower temperature was un-regulatable, either too cold or too hot.
The hotel was in a perfect location. The room was spacious and clean. The bed was comfortable and spacious.
Stayed in February 2023
Reviewed: 9 February 2023
Steve
United KingdomNothing
Room and location was excellent. Breakfast was very tasty.
Stayed in February 2023
Reviewed: 9 February 2023
Clive
United KingdomStairs to room, very steep.
Staff and welcome we received on our arrival. Food was excellent and wonderful service.
Stayed in February 2023
Reviewed: 8 February 2023
Simon
United KingdomThe room was very comfortable, and the ensuite was clean with a good shower. The food in the restaurant was excellent.
Stayed in January 2023
Reviewed: 29 January 2023
Karen
United KingdomTv in the wrong place couldnt watch it correctly and need a better shower and they should make sure the windows are close as the room was freezing when we arrived
Location
Stayed in January 2023
Sankt Pölten, Austria
Georgetown, Guyana
Moscow, Russia
Rome, Italy
Napa, USA
Corralejo, Spain
Siem Reap, Cambodia
Mirissa, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content