52 Chiswell Street, City of London, London, EC1Y 4SB, United Kingdom
#1012 of 1,012 hotels in London
Guests' ChoiceBased on 4394 hotel reviews
7.1Cleanliness
7.8
Comfort
7.9
Location
8.4
Facilities
7.2
Staff
8.0
Value for money
6.9
Free WiFi
7.2
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End of dialog contentReviewed: 30 May 2024
Nick
GuernseyThere seemed to be a problem with the room keys not working very well. The maintenance guy came out promptly but still it didn’t work easily.
Location is great
Stayed in May 2024
Reviewed: 30 May 2024
Alex
United KingdomSee above
Breakfast outrageous price, had to ask reception staff to replenish tea coffee etc but they didn’t clear used cups until we again requested them to do so.
Stayed in May 2024
Reviewed: 30 May 2024
Christopher
United Kingdomdidn't get a good feel about the amenities that have or the food
Location clean friendly staff
Stayed in May 2024
Reviewed: 27 May 2024
Roger
United KingdomInternal ceiling fan very noisy
Great period building good location near tube station
Stayed in May 2024
Reviewed: 26 May 2024
Marc
United KingdomRoom was very hot despite air conditioning. Beds quite soft.
Great historical building located near a tube stop. Good sized room and well equipped bathroom. Staff very helpful.
Stayed in May 2024
Reviewed: 26 May 2024
Anne-marie
United Kingdomclean comfortable rooms. helpful staff
Stayed in May 2024
Reviewed: 26 May 2024
Alexander
United KingdomNo dressing gown/robe.
Very comfy beds, all very clean and a convenient location.
Stayed in May 2024
Reviewed: 26 May 2024
Steve
United KingdomSold as a twin room - actually a double bed with a very flimsy camp bed which was tiny. Not a lot of use to two lads in their late 50s!
Location
Stayed in May 2024
Reviewed: 26 May 2024
Wendy
United KingdomThe bed was uncomfortable- two separate mattresses with an obvious gap between them. We had to remake the bed too as the duvet was not in two parts not zipped together or fitted inside properly. Also the window wouldn’t close and when maintenance arrived to help, a screw was pushed into the frame to hold the window down. We were told to simply remove and replace the screw each time we wanted to open/close the window. None of the above is what I would expect from a Montcalm hotel.
Location. Style. Staff
Stayed in May 2024
Reviewed: 25 May 2024
Isobel
United KingdomWas surprised to see a blind in the room covering a window between the bedroom and bathroom. Just have a solid wall. No-one needs to see anyone in the shower or on the toilet.
Nice staff.
Stayed in April 2024
Reviewed: 24 May 2024
Jackie
United KingdomDidn't answer phone for room service. Was advertised with bath robes..there weren't any.
Location.
Stayed in May 2024
Reviewed: 24 May 2024
Clair
AustraliaI booked for an extra night stay due to jetlag and had drilling and banging works next to my bed head while trying to rest out the jet lag. I am familiar with the area so didn't need extra help. The staff were all incredibly sweet but didn't seem to know much about the area. Maybe the conceirge could benefit a day out and around Clerkenwell and Old St so they can prompt more exciting adventures for someone staying fresh off the area.
I loved the bed after 27 hours of flying - the bath tub was even better!!!
Stayed in May 2024
Reviewed: 23 May 2024
Paul
IrelandThe only down side to our trip was the little mouse running around the drinks area. Only one small one, but the ladies i was with did not like it at all!
The room was excellent and the location was perfect for what we required. The breakfast was excellent also and my overall experience was great. thank you
Stayed in May 2024
Reviewed: 21 May 2024
Melanie
LuxembourgEverything a bit run down for five stars
Room size Great location Really nice staff
Stayed in April 2024
Reviewed: 21 May 2024
Liz
SpainThe bathroom needs a refit The rainfall shower was more like a rain dribble it was the only thing that let the hotel down
The location was excellent for us lovely staff.
Stayed in May 2024
Reviewed: 21 May 2024
Christopher
United KingdomBathroom plumbing a little dated.
Great location near Barbican. Well equipped and comfortable room. Friendly and helpful staff.
Stayed in May 2024
Reviewed: 20 May 2024
Paul
United KingdomThe fire alarm went off at 6.00am !!! No one explained on check out , very annoying .
Nice place and convenient for my work in London
Stayed in May 2024
Reviewed: 20 May 2024
Chyna
United KingdomSeems a little bit dated. We stayed in the Wow suite but it didn’t wow me but still good value for money.
Lovely location not far from Moorgate and a pub attached which is great. Attentive staff.
Stayed in May 2024
Reviewed: 19 May 2024
Dorothy
United StatesRoom was not ready until 5pm. Bath and shower controls were loose. Tv remote was missing.
The staff were lovely. The location was good. Bed was very comfortable. Water nice and hot.
Stayed in May 2024
Reviewed: 19 May 2024
Naomi
United KingdomTiny rooms Constant running water all night Curtains let light in
Concierge Service Clean rooms
Stayed in May 2024
Reviewed: 18 May 2024
Alicia
United KingdomEntrance on lower floor to rooms was a bit dirty and scratches everywhere
Location was ideal. Robes were lovely
Stayed in May 2024
Reviewed: 17 May 2024
Steve
United KingdomDoor to bathroom not able to close; dirty towel.
Beautiful building and room, great bathroom and shower.
Stayed in May 2024
Reviewed: 17 May 2024
Kylian
NetherlandsNoise from the airconditioning
Great beds
Stayed in May 2024
Reviewed: 17 May 2024
Nasser
United Arab EmiratesClearness and staff
Location
Stayed in May 2024
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