Quayside, Winchelsea Road, Rye, TN31 7EL, United Kingdom
#9 of 9 hotels in Rye
Guests' ChoiceBased on 1985 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
9.0
Facilities
7.7
Staff
9.2
Value for money
8.0
Free WiFi
7.6
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End of dialog contentReviewed: 25 January 2024
Deborah
United KingdomPillows a bit uncomfortable, slightly too hot room at night.
Stayed in January 2024
Reviewed: 24 January 2024
David
United KingdomLovely clean room & comfortable bed Breakfast was anazing & hot Staff were friendly & helpful an asset to you
Stayed in January 2024
Reviewed: 22 January 2024
Ebba
United KingdomWe were first allocated to a room that was ice cold, damp, and had mould on the windows. Staff moved us to another room immediately when we mentioned it, and the problem was resolved.
We liked our little family room and were very impressed with the breakfast. Friendly staff, and we really liked the bar and breakfast area. It was conveniently located and great with parking availability.
Stayed in December 2023
Reviewed: 21 January 2024
Marie
United KingdomWe had a problem as soon as we entered our room but the very helpful and pleasant member of staff did her best to sort it straight away. The breakfast was cooked freshly to order in the morning. There was ample free good onsite parking which is a bonus in Rye.
Stayed in January 2024
Reviewed: 21 January 2024
Moira
United Kingdomtv was very small! Why one armchair in a double room? There was space for 2
good access, helpful staff breakfast was good
Stayed in January 2024
Reviewed: 14 January 2024
Donna
United KingdomThe bathroom needs updating shower not very good and a bit smelly !
Staff were amazingly friendly Breakfast superb Bedroom clean and tidy Parking a bonus
Stayed in January 2024
Reviewed: 10 January 2024
Lazzari
United KingdomNothing
Great location, staff were welcoming, friendly and helpful. The room had everything we needed and was clean and a good size. Breakfast was very good. It was excellent value for money.
Stayed in January 2024
Reviewed: 7 January 2024
Shiri
IsraelOutdated bathroom, family room was small and the double bed was very small and not comfortable.
Friendly staff, easy parking and reasonable price.
Stayed in January 2024
Reviewed: 7 January 2024
Fiona
AustraliaNothing
Good value for two spacious rooms for our family of 5 including one larger family room. The hotel is well located with an easy less than 10 minute walk to the historical centre of Rye. Staff are friendly and professional.
Stayed in January 2024
Reviewed: 5 January 2024
Dawn
United KingdomBedroom was a little tired in decor but clean
Good location, great breakfast and staff amazing
Stayed in January 2024
Reviewed: 2 January 2024
Lesley
United KingdomNo hair drying facilities, no plug, mirror and chair all together.
The location and car park!
Stayed in January 2024
Reviewed: 31 December 2023
Robbins
United KingdomN/A
Easy to find, perfect location to get to town and explore. Sarah was very helpful and exceeded our expectations.
Stayed in December 2023
Reviewed: 27 December 2023
Donna
United KingdomLittle dated, but there are far too many good points about this place to be bothered by this!!
The staff were absolutely fantastic!! Needed to check in early, due to attending a wedding and they could not do enough to help our group. Was able to organise early check-in. Rooms were great (maybe a little dated), very clean, good sized towels and a great base in a wonderful town.
Stayed in December 2023
Reviewed: 24 December 2023
Mrs
United KingdomNothing to dislike
Location is perfect for us, and having parking on site is a bonus. Our room was large, warm clean and comfortable
Stayed in November 2023
Reviewed: 23 December 2023
David
United KingdomA bit dated in the room
Breakfast
Stayed in November 2023
Reviewed: 22 December 2023
Lesley
United KingdomHelpful friendly staff. Easy walk into centre of town. Ample car parking.
Stayed in December 2023
Reviewed: 18 December 2023
Thomas
United KingdomThe staff were all really friendly and helpful and it was great value for money
Stayed in December 2023
Reviewed: 11 December 2023
Amanda
United KingdomThe property had everything you wanted clean, and the staff were fantastic
Stayed in December 2023
Reviewed: 11 December 2023
Scouser
United KingdomNothing all good
Great. View from window brekkie superb great value
Stayed in December 2023
Reviewed: 11 December 2023
Simon
GermanyThe room was too cold, the radiator did not provide much warmth which during a cold, wet and windy stay in December was much needed.
Easy parking, which is a challenge in Rye, great breakfast, friendly staff. Easy to get into and out of Rye for site seeing etc
Stayed in December 2023
Reviewed: 8 December 2023
Richard
United KingdomLittle lacking in character
All on one level
Stayed in November 2023
Reviewed: 8 December 2023
Ann
United KingdomThe parking The friendly efficient staff The cooked to order breakfast
Stayed in December 2023
Reviewed: 4 December 2023
Gillian
United KingdomFriendliness of the staff. This is the 4th or 5th time I've stayed in this hotel and I've always found the staff very friendly. It's nice to have friendly staff when you check in, return late at night, and at breakfast time. It really makes a difference. It's clean. The bath towels are of a good size and good quality (not a given). The hotel has a car park which is one of the key factors for choosing this accommodation in Rye.
Stayed in December 2023
Reviewed: 3 December 2023
Jennifer
United KingdomRoom was cold Decor very beige.
Good breakfast. Helpful and friendly staff
Stayed in December 2023
Reviewed: 30 November 2023
Graham
United KingdomRoom decor dated. Biscuits in room would be good.
Friendly staff, free parking, location, bed comfort, breakfast
Stayed in November 2023
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