Quayside, Winchelsea Road, Rye, TN31 7EL, United Kingdom
#9 of 9 hotels in Rye
Guests' ChoiceBased on 1988 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
9.0
Facilities
7.7
Staff
9.2
Value for money
8.0
Free WiFi
7.6
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End of dialog contentReviewed: 23 February 2024
Steven
United KingdomThe room was to hot could not control temperature came on to early in morning
Was 5 minutes walk into town, and the breakfast was good and fresh with friendly staff
Stayed in February 2024
Reviewed: 21 February 2024
John
United KingdomGood choice and quality of breakfast. Close to centre of town, with easy parking. Helpful and friendly staff.
Stayed in February 2024
Reviewed: 21 February 2024
Spencer
United KingdomRooms a little dated, and needs a lick of paint here and there.
Comfortable bed, nice view, great Breakfast, staff very friendly
Stayed in February 2024
Reviewed: 18 February 2024
Timos
United KingdomExcellent location, free parking, spacious room, very good breakfast
Stayed in February 2024
Reviewed: 17 February 2024
Prang
United KingdomThe heather make a noise occasionally and wake us up. We found a little spider on the floor in the morning.
Friendly staff. The room is warm and overall is as good as the value we pay. And it’s at a good location.
Stayed in February 2024
Reviewed: 17 February 2024
Susan
United KingdomThere were a few things that could be improved upon in order to make the price paid match our expectations. The sink in our en-suite had a huge crack running through it, the radiator could not be turned down so it was extremely warm in the room which meant we had to leave the window open all night (not ideal on the ground floor). The view out of our window was beautiful but marred by weeds, rubbish etc immediately outside.
Firstly the staff were very friendly, helpful and professional, a very good first impression when arriving which continued during our stay. Our room was a lovely size and overlooked the water which was a bonus. Breakfast was tasty and well hosted.
Stayed in February 2024
Reviewed: 16 February 2024
Tina
United KingdomThe hotel is situated just on the edge of town and only a short walk away from the town centre. There is ample car parking, the room was nicely decorated and very comfortable, breakfast was excellent both in terms of quality and choice and staff were friendly and helpful. We would definitely stay here again.
Stayed in February 2024
Reviewed: 13 February 2024
Emma
United KingdomIt was all great
All was fantastic! We were allowed to order food to our rooms and everyone there were very accommodating
Stayed in February 2024
Reviewed: 13 February 2024
Jeannie
United KingdomToilet flush knob missing tho still flushed. Toilet roll holder broken
Room v comfy. Good river view. Room ready early. Manageress very friendly . Local info provided. Breakfast freshly made and hot Lovely big fluffy shower towels Free parking and near to town centre
Stayed in February 2024
Reviewed: 6 February 2024
Tracy
United KingdomDated bathrooms/bedrooms but hey it was clean
The location ease of free parking Price & excellent breakfast
Stayed in February 2024
Reviewed: 6 February 2024
Richard
United KingdomStandard double bed. Bit of a squeeze as my wife and I are big people.
Location was great as were the staff.
Stayed in February 2024
Reviewed: 5 February 2024
Doug
United KingdomThe bathroom was a bit tired and the Tv remote.
Good breakfast and Ideal location for Rye
Stayed in February 2024
Reviewed: 5 February 2024
Lindsey
United KingdomWe like to sleep in for a while when we take a break. The cleaning staff were having discussions outside our door loudly continually from about 8am. Also we had to hand our key in whenever we left the building, which was fine, but when we returned in the evening the gentleman covering the night shift was laid out across the settee which was a bit off putting and whenever we bought a drink in the evening he said the card machine wasn’t working and we had to put the bill on our room which we prefer not to do.
Location was great, most of the staff were lovely and friendly and the breakfast was fab.
Stayed in February 2024
Reviewed: 28 January 2024
Darren
United KingdomCusto m er service Location Breakfast
Stayed in January 2024
Reviewed: 28 January 2024
Hannah
AustraliaWi-Fi didn’t work, toilet was difficult to flush
Friendly staff, clean
Stayed in January 2024
Reviewed: 27 January 2024
Heycock
United KingdomGood choose of breakfast
Stayed in December 2023
Reviewed: 26 January 2024
Edwards
United KingdomHad a lovely couple of days, staff was so friendly and helpful , breakfast menu was great and plentiful, within walking distance of the town definitely booking to go again.
Stayed in January 2024
Reviewed: 26 January 2024
Yasmin
United KingdomFantastic people in staff!! Breakfast was lovely, thank you
Nice hotel, lovely positions
Stayed in January 2024
Reviewed: 25 January 2024
Kellie
United KingdomDecor was a little dated The view from our room wasn’t good
Staff very helpful and friendly. Breakfast was great Location was fantastic
Stayed in January 2024
Reviewed: 25 January 2024
Deborah
United KingdomPillows a bit uncomfortable, slightly too hot room at night.
Stayed in January 2024
Reviewed: 24 January 2024
David
United KingdomLovely clean room & comfortable bed Breakfast was anazing & hot Staff were friendly & helpful an asset to you
Stayed in January 2024
Reviewed: 22 January 2024
Ebba
United KingdomWe were first allocated to a room that was ice cold, damp, and had mould on the windows. Staff moved us to another room immediately when we mentioned it, and the problem was resolved.
We liked our little family room and were very impressed with the breakfast. Friendly staff, and we really liked the bar and breakfast area. It was conveniently located and great with parking availability.
Stayed in December 2023
Reviewed: 21 January 2024
Marie
United KingdomWe had a problem as soon as we entered our room but the very helpful and pleasant member of staff did her best to sort it straight away. The breakfast was cooked freshly to order in the morning. There was ample free good onsite parking which is a bonus in Rye.
Stayed in January 2024
Reviewed: 21 January 2024
Moira
United Kingdomtv was very small! Why one armchair in a double room? There was space for 2
good access, helpful staff breakfast was good
Stayed in January 2024
Reviewed: 14 January 2024
Donna
United KingdomThe bathroom needs updating shower not very good and a bit smelly !
Staff were amazingly friendly Breakfast superb Bedroom clean and tidy Parking a bonus
Stayed in January 2024
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