Reviews of The River Haven Hotel 3 stars
Quayside, Winchelsea Road, Rye, TN31 7EL, United Kingdom
#9 of 9 hotels in Rye
Guests' ChoiceReview score
Based on 1987 hotel reviews
7.9Score breakdown
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Cleanliness
8.1
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Comfort
8.1
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Location
9.0
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Facilities
7.7
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Staff
9.2
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Value for money
8.0
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Free WiFi
7.6
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Reviewed: 21 February 2024
John
United Kingdom38 reviews2 helpful votes8.0“Excellent hotel in brilliant location to enjoy the delights of Rye.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Good choice and quality of breakfast. Close to centre of town, with easy parking. Helpful and friendly staff.
Stayed in February 2024
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Reviewed: 21 February 2024
Spencer
United Kingdom5 reviews7.0“Pleasant stay all in all”- • Leisure trip
- • Couple
- • Double Room with Private Bathroom
- • Stayed 1 night
- • Submitted via mobile
Rooms a little dated, and needs a lick of paint here and there.
Comfortable bed, nice view, great Breakfast, staff very friendly
Stayed in February 2024
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Reviewed: 18 February 2024
Timos
United Kingdom28 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Double Room with Private Bathroom
- • Stayed 1 night
- • Submitted via mobile
Excellent location, free parking, spacious room, very good breakfast
Stayed in February 2024
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Reviewed: 17 February 2024
Prang
United Kingdom2 reviews7.0Good- • Leisure trip
- • People with friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The heather make a noise occasionally and wake us up. We found a little spider on the floor in the morning.
Friendly staff. The room is warm and overall is as good as the value we pay. And it’s at a good location.
Stayed in February 2024
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Reviewed: 17 February 2024
Susan
United Kingdom3 reviews8.0“A modest hotel with wonderful staff in a great location.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
There were a few things that could be improved upon in order to make the price paid match our expectations. The sink in our en-suite had a huge crack running through it, the radiator could not be turned down so it was extremely warm in the room which meant we had to leave the window open all night (not ideal on the ground floor). The view out of our window was beautiful but marred by weeds, rubbish etc immediately outside.
Firstly the staff were very friendly, helpful and professional, a very good first impression when arriving which continued during our stay. Our room was a lovely size and overlooked the water which was a bonus. Breakfast was tasty and well hosted.
Stayed in February 2024
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Reviewed: 16 February 2024
Tina
United Kingdom2 reviews9.0Superb- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
The hotel is situated just on the edge of town and only a short walk away from the town centre. There is ample car parking, the room was nicely decorated and very comfortable, breakfast was excellent both in terms of quality and choice and staff were friendly and helpful. We would definitely stay here again.
Stayed in February 2024
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Reviewed: 13 February 2024
Emma
United Kingdom17 reviews9.0“Beilliant stay! Perfect location, very relaxed!!! Lovely staff”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
It was all great
All was fantastic! We were allowed to order food to our rooms and everyone there were very accommodating
Stayed in February 2024
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Reviewed: 13 February 2024
Jeannie
United Kingdom1 review9.0“Very friendly, comfy hotel. Would stay again”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 1 night
Toilet flush knob missing tho still flushed. Toilet roll holder broken
Room v comfy. Good river view. Room ready early. Manageress very friendly . Local info provided. Breakfast freshly made and hot Lovely big fluffy shower towels Free parking and near to town centre
Stayed in February 2024
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Reviewed: 6 February 2024
Tracy
United Kingdom7 reviews8.0“Very happy to return-great comfortable stay”- • Leisure trip
- • Couple
- • Twin Room with Private Bathroom
- • Stayed 1 night
- • Submitted via mobile
Dated bathrooms/bedrooms but hey it was clean
The location ease of free parking Price & excellent breakfast
Stayed in February 2024
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Reviewed: 6 February 2024
Richard
United Kingdom12 reviews8.0“Great hotel in a good location for exploring the area.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Standard double bed. Bit of a squeeze as my wife and I are big people.
Location was great as were the staff.
Stayed in February 2024
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Reviewed: 5 February 2024
Doug
United Kingdom7 reviews8.0“Enjoyable for what we required.”- • Leisure trip
- • Couple
- • Double Room with Private Bathroom
- • Stayed 1 night
The bathroom was a bit tired and the Tv remote.
Good breakfast and Ideal location for Rye
Stayed in February 2024
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Reviewed: 5 February 2024
Lindsey
United Kingdom1 review7.0“Great location, great breakfast, comfortable room.”- • Leisure trip
- • Couple
- • Family Room
- • Stayed 2 nights
- • Submitted via mobile
We like to sleep in for a while when we take a break. The cleaning staff were having discussions outside our door loudly continually from about 8am. Also we had to hand our key in whenever we left the building, which was fine, but when we returned in the evening the gentleman covering the night shift was laid out across the settee which was a bit off putting and whenever we bought a drink in the evening he said the card machine wasn’t working and we had to put the bill on our room which we prefer not to do.
Location was great, most of the staff were lovely and friendly and the breakfast was fab.
Stayed in February 2024
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Reviewed: 28 January 2024
Darren
United Kingdom4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Twin Room with Private Bathroom
- • Stayed 1 night
- • Submitted via mobile
Custo m er service Location Breakfast
Stayed in January 2024
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Reviewed: 28 January 2024
Hannah
Australia32 reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Wi-Fi didn’t work, toilet was difficult to flush
Friendly staff, clean
Stayed in January 2024
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Reviewed: 27 January 2024
Heycock
United Kingdom1 review9.0Superb- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Good choose of breakfast
Stayed in December 2023
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Reviewed: 26 January 2024
Edwards
United Kingdom7 reviews9.0Superb- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Had a lovely couple of days, staff was so friendly and helpful , breakfast menu was great and plentiful, within walking distance of the town definitely booking to go again.
Stayed in January 2024
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Reviewed: 26 January 2024
Yasmin
United Kingdom7 reviews1 helpful vote9.0“Only problem, the uncomfortable bed!”- • Leisure trip
- • Couple
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
Fantastic people in staff!! Breakfast was lovely, thank you
Nice hotel, lovely positions
Stayed in January 2024
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Reviewed: 25 January 2024
Kellie
United Kingdom1 review7.0“It served its purpose of being close to Rye centre and reasonably priced”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Decor was a little dated The view from our room wasn’t good
Staff very helpful and friendly. Breakfast was great Location was fantastic
Stayed in January 2024
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Reviewed: 25 January 2024
Deborah
United Kingdom3 reviews9.0“Really enjoyed our stay, would visit again.”- • Leisure trip
- • Couple
- • Double Room with Private Bathroom
- • Stayed 2 nights
- • Submitted via mobile
Pillows a bit uncomfortable, slightly too hot room at night.
Stayed in January 2024
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Reviewed: 24 January 2024
David
United Kingdom7 reviews1 helpful vote9.0“Comfortable room - Wi Fi bit hit & miss but we were right at the end of the building so maybe a booster is needed”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Lovely clean room & comfortable bed Breakfast was anazing & hot Staff were friendly & helpful an asset to you
Stayed in January 2024
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Reviewed: 22 January 2024
Ebba
United Kingdom4 reviews2 helpful votes8.0“Great little place, value for money”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
- • Submitted via mobile
We were first allocated to a room that was ice cold, damp, and had mould on the windows. Staff moved us to another room immediately when we mentioned it, and the problem was resolved.
We liked our little family room and were very impressed with the breakfast. Friendly staff, and we really liked the bar and breakfast area. It was conveniently located and great with parking availability.
Stayed in December 2023
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Reviewed: 21 January 2024
Marie
United Kingdom7 reviews8.0“Good value for money and excellent friendly, helpful staff.”- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
We had a problem as soon as we entered our room but the very helpful and pleasant member of staff did her best to sort it straight away. The breakfast was cooked freshly to order in the morning. There was ample free good onsite parking which is a bonus in Rye.
Stayed in January 2024
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Reviewed: 21 January 2024
Moira
United Kingdom53 reviews2 helpful votes8.0“good location and excellent value”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
tv was very small! Why one armchair in a double room? There was space for 2
good access, helpful staff breakfast was good
Stayed in January 2024
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Reviewed: 14 January 2024
Donna
United Kingdom14 reviews1 helpful vote8.0“Staff very friendly and pleasant excellent location breakfast superb”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
The bathroom needs updating shower not very good and a bit smelly !
Staff were amazingly friendly Breakfast superb Bedroom clean and tidy Parking a bonus
Stayed in January 2024
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Reviewed: 10 January 2024
Lazzari
United Kingdom1 review8.0“Friendly, comfortable hotel in a great location”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Great location, staff were welcoming, friendly and helpful. The room had everything we needed and was clean and a good size. Breakfast was very good. It was excellent value for money.
Stayed in January 2024
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