125 West Hill Road, Bournemouth, BH2 5PH, United Kingdom
#27 of 49 B&Bs and Inns in Bournemouth
Guests' ChoiceBased on 440 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.3
Facilities
8.6
Staff
9.3
Value for money
8.8
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 June 2022
Chilton
United KingdomCarpet had marks on
Close to town centre and clifftop.breakfast was nice scrambled egg bagels really good. was continental breakfast usually prefer cooked breakfast but was happy with everything.modern looking bathroom nice to have large containers of shower gel etc.could bring hot food back to room.was good to meet somebody when checking in.(last break away had to check in by yourself didn't meet the owners).
Stayed in June 2022
Reviewed: 29 June 2022
Kelly
United KingdomSmall shower, uncomfortable bed?
Staff were fantastic, very helpful, very obliging?
Stayed in June 2022
Reviewed: 29 June 2022
Paulina
United KingdomVery good, nice and clean room and buiding. Very nice and friendly owners. Delicious breakfasts. Close to the beach and other touristic places. We liked staying there and would highly recommend to everyone who wants to visit Bournemouth to stay in this hotel.
Stayed in June 2022
Reviewed: 29 June 2022
Noreen
United Kingdomtheir was nothing not to like it was perfect
this place was perfect it was a all rounder Paul made us feel so welcomed and comfortable the place was clean in every way possible made me feel home I would recommend this highly as the staff location and stay was perfect thank you and will definitely book this again.
Stayed in June 2022
Reviewed: 27 June 2022
Agnes
HungaryThey could take the rubbish away daily.
The place is very near to the beach and the centre. The bus stop is also very near. The room is nice and cosy. Breakfast is good.
Stayed in June 2022
Reviewed: 23 June 2022
Hiranmay
United KingdomEverything was great!
Extremely clean and well thought out rooms, with multi-plugs, a table fan, good storage space and a super comfortable bed. The breakfast was absolutely wonderful and the hosts lovely.
Stayed in May 2022
Reviewed: 18 June 2022
Patrik
ItalyBed just bit little for my size
Kindness of stuff and reception
Stayed in June 2022
Reviewed: 18 June 2022
Marius
United KingdomEverything was perfect
The bed it's so confortable I slept so good The room have a little fridge it's so good for the drinks in the summer. The shower it's spacious Everything was so clean and perfect Definitely I'll come back
Stayed in June 2022
Reviewed: 14 June 2022
Danielle
United KingdomNothing. (It's located a little walk from the pier, but it was close to some great bars and the location was much quieter because of this and it's easy enough to get to the centre along the lovely beach scenic route or the quicker route through the streets).
Very clean, lovely presentation. Beds and pillows were so comfy. The fan and the fridge were great additional facilities. The staff we met were really friendly. (Shop on the corner was convenient to use too!).
Stayed in June 2022
Reviewed: 12 June 2022
Charlie
United Kingdomnice and clean with good location
Stayed in June 2022
Reviewed: 8 June 2022
Barry
United KingdomExcellent service from staff couldn't do enough for you ,breakfast was amazing .
Stayed in June 2022
Reviewed: 6 June 2022
Ahmed
United KingdomI would have preferred a king size bed instead of a double bed as I have long legs.
The owners of the property were very warm and welcoming and the location was great.
Stayed in June 2022
Reviewed: 5 June 2022
Gillie
United KingdomNot a complaint at all but our room at the top of the house was quite small. However, fresh decor and so clean.
Really nice Victorian (I think!) little townhouse. Very well maintained and spotlessly clean. Very friendly, welcoming and hardworking owners and staff. Good location within easy walking distance from the beach and the town centre. Parking wasn’t easy on the road as it was half term/platinum jubilee weekend. Very close to a small car park where we always found a space.
Stayed in June 2022
Reviewed: 5 June 2022
Marcela
United KingdomClean, well located, friendly staff!
Stayed in June 2022
Reviewed: 3 June 2022
Elizabeth
United KingdomPerfect location to get to and from the beach, the room was very clean no frills but I wasn't expecting anything elaborate, the host was very welcoming, overall good communication.
Stayed in June 2022
Reviewed: 2 June 2022
Enrique
SpainPerfect location and kind staff
Stayed in May 2022
Reviewed: 28 May 2022
Susan
United KingdomThe room was so clean and comfortable , everything provided was excellent and the food was good. . Staff were helpful and friendly
Stayed in May 2022
Reviewed: 26 May 2022
Lee
United KingdomN/A
Great value, location, clean, lovely owners/staff..
Stayed in May 2022
Reviewed: 28 January 2022
Paul
United KingdomMy only comment was that the room was a little small for a triple .. I had thought that in the picture there was more space . Next time I shall book the quadruple room at the front .
Very comfortable, great location helpful staff , very clean.
Stayed in January 2022
Reviewed: 22 November 2021
Emily
United KingdomShower wasn’t user-friendly (even though beautifully designed).
Perfect location for shopping and clubbing, a 5 minute walk away from shops and Christmas Market. Property was beautifully furnished and staff were personable and welcoming.
Stayed in November 2021
Reviewed: 21 October 2021
Susan
United KingdomThought things were very good
Breakfast was ok, good selection to choose from
Stayed in October 2021
Reviewed: 4 October 2021
Leigh
United KingdomA couple of hooks in bathroom for the towels.
It was lovely and cosy . Paul was a fantastic host . Extremely helpful.
Stayed in October 2021
Reviewed: 3 October 2021
Julia
JerseyI liked that it was a converted townhouse so had character…. The property and my room were spotless and well presented. Couldn’t fault it, the location plus the staff were very friendly & helpful.
Stayed in October 2021
Reviewed: 21 September 2021
Alison
United KingdomNo complaints about anything
Breakfast was grab and go but like last time we stayed an effort was made to provide some sort of breakfast unlike some places at present.
Stayed in September 2021
Reviewed: 19 September 2021
Agnieszka
United KingdomGreat location, close to the beach.
Stayed in August 2021
Paris, France
Baie-Saint-Paul, Canada
Flecheiras, Brazil
Newcastle, Australia
Pochomil, Nicaragua
Munduk, Indonesia
Posedarje, Croatia
Dali, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content