Russel Street, Bath, BA1 2QF, United Kingdom
#2 of 42 hotels in Bath
Guests' ChoiceBased on 727 hotel reviews
9.1Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.2
Staff
9.7
Value for money
8.5
Free WiFi
8.2
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End of dialog contentReviewed: 27 April 2024
Cecile
United KingdomCoffee machine on landing
Attention to details
Stayed in March 2024
Reviewed: 24 April 2024
Claire
United KingdomNothing.
I arrived early but my room was ready, as was my booked car space. Having a valet parking was a real treat and made everything that much smoother. Friendly staff, comfy bed, fluffy towels, breakfast in bed. Couldn’t ask for more, really.
Stayed in April 2024
Reviewed: 23 April 2024
Newbold
United KingdomNothing.
Room was large, staff were wonderful. Bar and Dining exceptional. Car Valet service fantastic.
Stayed in March 2024
Reviewed: 21 April 2024
Orla
IrelandI was with a group of 4 and we all thought the breakfast could have being nicer
I loved the hotel a perfect location
Stayed in April 2024
Reviewed: 18 April 2024
George
United KingdomAmazing location in one of the best bits of bath. The Staff were exceptional at every level and really made us feel welcome.
Stayed in April 2024
Reviewed: 18 April 2024
Alvaro
PeruNestled in a prime location, it's just steps away from delightful restaurants, cafes, and major attractions. The hotel is really charming and the bedroom was not only beautiful but super comfortable, the bed was like sleeping on clouds! Breakfast was superb. The omelette I had was arguably the best I've ever tasted. The staff were incredibly friendly and accommodating throughout our stay.
Stayed in April 2024
Reviewed: 15 April 2024
Val
United KingdomHotel was excellent. Room was really quiet and dark for sleeping, and very comfy.
Stayed in April 2024
Reviewed: 13 April 2024
Bissaker
IsraelThe entire experience was exceptionally remarkable. From the moment we arrived, we were treated with utmost importance and attention. The tea in the drawing room, the tour, and the room being prepared for sleep without our knowledge were all thoughtful gestures that added to our positive experience. We will certainly return in the near future.
Stayed in April 2024
Reviewed: 7 April 2024
Iain
United KingdomToo expensive
Freindly staff, nice location, food was good, but far too expensive for what you are getting.
Stayed in March 2024
Reviewed: 6 April 2024
Cameron
United StatesThe room was wonderfully comfortable and nicely appointed. The staff were very friendly and helpful.
Stayed in March 2024
Reviewed: 5 April 2024
Sharon
United KingdomReally good location, lovely rooms and helpful staff
Stayed in March 2024
Reviewed: 4 April 2024
Antony
United KingdomBeds were too small need to be king size or super king.
Great location great staff nice restaurant. Valet parking.👍
Stayed in March 2024
Reviewed: 26 March 2024
Julie
United Kingdomnothing
great decor, great facilities
Stayed in March 2024
Reviewed: 19 March 2024
Andrew
United Kingdomrooms where great and the staff fantasic the whole place was very clean and flet great to stay there would highly recomend
Stayed in February 2024
Reviewed: 11 March 2024
Sam
United KingdomLocation was superb and staff were very attentive. Room was very clean and met our expectations.
Stayed in March 2024
Reviewed: 11 March 2024
Rebecca
JerseyNothing
It was stylish yet extremely comfortable and nothing was too much for the staff who were all professional and personable too.
Stayed in March 2024
Reviewed: 6 March 2024
Sheryl
South Africashould provide tea and coffee in the rooms
Beautiful rooms, staff of an exceptional calibre - very good location and an easy walk into town centre
Stayed in February 2024
Reviewed: 29 February 2024
Philippus
JapanGreat location with superb breakfast.
Stayed in February 2024
Reviewed: 27 February 2024
Lisa
United KingdomWe always stay here when in Bath - we have stayed 5 times now. We love the rooms, location and decor. The staff are all lovely also !
Stayed in February 2024
Reviewed: 21 February 2024
Magda
United Kingdomnothing
car parking,room, breakfast,staff all excellent
Stayed in February 2024
Reviewed: 10 February 2024
Denise
United KingdomI didn't find the bed very comfortable and it was impossible to completely turn off the heating, which meant I found it too warm at night. Opening the window wasn't really an option as our room (junior suite) was towards the road and it was too loud with the windows open. Breakfast in the restaurant was not as good as I expected.
Beautiful hotel and super friendly and helpful staff. Short walk into the centre. Excellent service, very clean.
Stayed in January 2024
Reviewed: 9 February 2024
Heather
United KingdomCoffee machine was no good for tea as the water supply tasted of coffee.
Comfortable. Friendly staff. Good location.
Stayed in February 2024
Reviewed: 24 January 2024
Vincent
United KingdomNot much to say except an attempt to charge a discretionary 5% service charge, which I discarded, but I didn’t like this cost hidden from Booking.com. Price was already reallky toppy…
Quite luxurious, very clean and comfortable, nice bar and very friendly staff.
Stayed in January 2024
Reviewed: 23 January 2024
Bowkett
United KingdomWe don't eat breakfast but at £25.00 per head, it is a bit expensive for us
Location was good, just a walk away from the town , staff were helpful and pleased to see us again. The room was spotless, large and warm
Stayed in January 2024
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