Castle Street, Thornbury, Thornbury, BS35 1HH, United Kingdom
#1 of 6 hotels in Thornbury
Guests' ChoiceBased on 600 hotel reviews
9.4Cleanliness
9.6
Comfort
9.7
Location
9.5
Facilities
9.5
Staff
9.5
Value for money
8.6
Free WiFi
9.5
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End of dialog contentReviewed: 25 October 2023
Len
United Kingdomfood for my liking was a bit too rich at times menu the same every day so if you stay more than 3 nights you start again
great place to stay, will go back again, staff were very good and informative about the castle
Stayed in October 2023
Reviewed: 24 October 2023
Linda
United KingdomNothing.
The room was beautiful,spacious and wonderfully comfortable.Everything was fresh and intelligently decorated with comfortable chairs and sumptuous furnishings.All the staff were excellent.The dinner was exceptional and breakfast was also excellent.
Stayed in October 2023
Reviewed: 22 October 2023
Andre
United KingdomAbsolutely nothing could not fault it
Fabulous castle with so much history.
Stayed in October 2023
Reviewed: 18 October 2023
David
United Kingdomthe lack of shaving kit, sewing pack and combs, further there was no turn down service
good quality
Stayed in October 2023
Reviewed: 16 October 2023
Nick
United KingdomTheir food offering was not very adequate for diabetic sufferers, due to the lack of carbohydrate in both their 6 course taster menu & al la carte. The food was however very tasty, be it not very generous considering the cost.
It was a lovely building, room was lovely and spotlessly clean, staff were great, and the ambiance was lovely and peaceful and relaxing.
Stayed in October 2023
Reviewed: 16 October 2023
Elza
United KingdomNothing
Everything it was a fantastic experience
Stayed in October 2023
Reviewed: 16 October 2023
Angela
United KingdomNothing
Lovely castle
Stayed in October 2023
Reviewed: 15 October 2023
Irina
United KingdomNothing...
Fantastic experience, gorgeous Lady Jane Grey’s suite looked like a dream, everything was spotless, and Café du Monde hot chocolate was a nice touch! The whole experience was fantastic! Dinner was absolutely delicious, with exquisite top-notch cuisine. We marvelled at sea bass with cauliflower and Gewurztraminer, as well as the raspberry white chocolate with yuzu, everything was absolutely delicious. The shoulder massage was one of the best my son has ever had! The castle and the grounds are outstanding and the attention to detail is extraordinaire. Excellent customer service!
Stayed in October 2023
Reviewed: 13 October 2023
Brenda
United StatesAwesome castle
Stayed in October 2023
Reviewed: 10 October 2023
Mathew
United KingdomThornbury high street was a short walk away with lovely shops pubs and restaurants and the locals were all so friendly
Stayed in October 2023
Reviewed: 8 October 2023
Deborah
United StatesHistory and atmosphere . Staff very professional - made the stay exceptional !
Stayed in October 2023
Reviewed: 6 October 2023
Laura
United StatesThis was a bucket list stay for me (a milestone birthday) and I loved the castle experience. Our room (Mary Tudor Suite?) was amazing; spacious, comfortable, and gorgeous. The decor and furnishings in the bedroom felt historically appropriate but fully functional. The bathroom was one of the best I have experienced. The breakfasts were excellent. In addition we had two dinners which were also excellent (but possibly slightly overpriced). If I were to stay again I would have only one special dinner at the castle and eat elsewhere other nights. The neighborhood was peaceful and we enjoyed walking through the garden one evening.
Stayed in September 2023
Reviewed: 4 October 2023
Andrew
United StatesIt is pricey.
A gorgeous, peaceful visit and high tea was a delight.
Stayed in September 2023
Reviewed: 3 October 2023
Gisela
United StatesSplendid castle lot of history well preserved. Lovely gardens. Friendly staff very accommodating to our needs great advise and support from the front desk. The food was very good in a very nice setting and great service by Pedro.
Stayed in October 2023
Reviewed: 2 October 2023
Nikolaos
United KingdomThere is nothing to not like.
There are no words to describe the experience. Rooms are excellent, service fantastic, area beautiful, food great. Price reflects the level of luxury but is worth it. We went with a 9 year old, and we had an absolutely great time.
Stayed in October 2023
Reviewed: 2 October 2023
Daniel
United KingdomWe loved everything.
This was everything we could of wanted in a stay at a castle. Great staff great grounds and left feeling very regal. Plus the room was amazing, would strongly recommend to anyone else.
Stayed in October 2023
Reviewed: 25 September 2023
Sean
United StatesNothing!
Amazing afternoon tea service. Then they took us to our rooms, which were equally as high class. Spotless and extremely high end furnishings. Extremely comfortable bed!
Stayed in September 2023
Reviewed: 24 September 2023
Fang
United KingdomPillow are not comfortable, the rest is fine
Really unique and lovely place
Stayed in August 2023
Reviewed: 23 September 2023
Roger
South AfricaRoom was.a bit gloomy. Needs more lighting
Fabulous atmospheric place with helpful staff
Stayed in September 2023
Reviewed: 23 September 2023
Michael
United StatesI wish there was more historical information about the art, and architecture available. There is a tour but only at certain hours and it must be prebooked. It was not available on the day we stayed. I simply wish I could have learned more about the English standards, the art and the furniture I was seeing around the castle, maybe a brochure or an app. The information on the TV and the pamphlet they hand out explain the history but not much about the items I was looking at.
You are staying in a true Castle and the experience meets the expectations. A true once in a lifetime experience. The dinner was perfect in every way. The Henry the 8th suite was magnificent from corner to corner and the Elizabeth the 1st suite was brilliant with the largest bed I've ever slept in. The bath in the Elizabeth room overlooking the English countryside was unforgettable. The grounds and gardens were so much fun to explore and experience. Afternoon tea was delicious as well as elegant.
Stayed in September 2023
Reviewed: 22 September 2023
Matchett
CanadaI had called for room service and was directed to leave a message, so I did. Asked them to bring me a Caesar salad, I never received one and never heard back from reception. Other than that the place is amazing.
It was beautiful Beyond expectations
Stayed in September 2023
Reviewed: 21 September 2023
Hugh
United KingdomNo really would recommend and would revisit. Chose not to drive, would be great if Thornbury still had a rail station but was pretty easy to get to from Bristol parkway via taxi and back into Bristol via bus.
Good breakfast options as you would expect. Fantastic location and within easy walking distance of Thornbury and other places to view and visit. STaff were very freidnly and they were helpful with allergies
Stayed in September 2023
Reviewed: 20 September 2023
Grahame
AustraliaA shelf in the bathroom would have been nice but not a deal breaker
The history, being able to stay where kings and queens have. The gardens and grounds were lovely and the staff excellent.
Stayed in September 2023
Reviewed: 18 September 2023
Ann
United KingdomEverything!! From the moment you drive in its amazing, the staff are superb, friendly welcoming, nothing is too much trouble, and when you enter your rooms, well!! that's another reason you should stay unbelievable in the best way.
Stayed in September 2023
Reviewed: 14 September 2023
Janice
AustraliaAll excellent.
Breakfast very good. Location excellent.
Stayed in September 2023
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