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  5. Reviews of Tune Hotel Liverpool

Reviews of Tune Hotel Liverpool 2 stars

13-19 Queens Building, Castle Street, Liverpool, L2 4XE, United Kingdom

#88 of 102 hotels in Liverpool

Guests' Choice

Review score

Based on 3674 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    9.2

  • Facilities

    6.8

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 28 April 2024

    7.0
    Cheap and cheerful
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Peeling paint and no kettle.

    Clean, good location

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Value for money for town centre
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was ok

    City centre

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Last min job
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Having to navigate through Hotel A to Hotel B was a hassle, especially when we got through to Hotel B and the lifts were broke and we were on the top floor... Other than that, great stay, lovely staff and comfortable bed

    Central location!

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Fair price for the room, just needed a bit of upkeep on the electrics and cleaning!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The room location was quite far to get to from reception and it was easy to get lost. The room itself was fine but the sockets and lights were a bit dodgy, some lights worked some not, same with sockets. Tv reception was also a bit iffy so gave up on catching up with the local news.

    The bed was very comfortable and the shower was powerful and hot. The hotel location is good as it is near Castle street so close to where i was attending.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom door wouldn't close/ was broken

    It was a good price and the location was ideal

    Stayed in March 2024

  • Reviewed: 22 April 2024

    8.0
    Great location, great staff, clean and comfortable.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a little bit tatty, peeling paint. This wouldn’t stop us staying here again though.

    Location

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Good location, value for money
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom door was opaque with a mirror infront of it so you could see the person on the loo from the bed!

    Easy check in

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    While offers many positives, addressing issues related to cleanliness and maintenance would improve
    • Leisure trip
    • Solo traveller
    • Double Room without Window
    • Stayed 2 nights

    While the hotel boasts a prime location and exceptional service, there are areas for improvement that detract from the overall experience. During my stay, I noticed a lack of deep cleaning in the accommodations, which was disappointing. Additionally, it was frustrating to encounter stuffed drains on multiple occasions.

    Situated in the heart of Liverpool, it offers the perfect base for your travels. This hotel provides easy access to everything the city has to offer. What truly sets Tune Hotel apart is its exceptional staff. The accommodations are acceptable, providing the basics needed for a pleasant stay.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Basic Hotel, Good location with Great Staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I understand the building is listed and awaiting refurbishment. I had to change room. The new room was much better, bigger, cleaner and probably refurbed. The mattresses in both rooms were below par. It may appear to be a value for money basic hotel but given the condition of the first room no 120, I wouldn't pay anything for it.

    The location is absolutely perfect. Central , walkable distance to all the main attractions & surrounded by lots of restaurants & bars. The staff are wonderful; cheerful & helpful. They managed our expectations very well. We treated it as a travel lodge type accommodation ie for bed & shower as out all day.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    What we paid no complaints
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very central

    Needs updating, walls in rooms need painting

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Great location, lovely staff.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rabbit-warren corridors and having to carry suitcases up and down stairs. No yea or coffee facilities in the room.

    The location was great and it was interesting to see the inside of a historic building.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Jessica
    • Leisure trip
    • Couple
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    there was no window in the bedroom so couldn't look outside to see weather or fresh air and if there was a fire you wouldn't be able to get out

    the room was nicely decorated bed was comfy shower bathroom was lovely. tv was a good size very clean tidy and quiet

    Stayed in April 2024

  • Reviewed: 6 April 2024

    6.0
    It was ok for my needs
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    The room could have been cleaner No cupboard to hung clothes No breakfast available

    Location very convenient in town centre

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Great value, great location, spotless and comfortable room.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    I couldn't fault the hotel and I would definitely stay again.

    The receptionist was lovely and friendly. He booked us in with no hassle. The location is great. Walking distance to everything we needed. The room is small, but we were expecting that. The value was great and I would definitely stay there again. The bed was comfortable and the room was spotless.

    Stayed in January 2024

  • Reviewed: 3 April 2024

    8.0
    Clean rooms, great location.stayed 4 times now and will go again soon
    • Leisure trip
    • Couple
    • Double Room without Window
    • Stayed 2 nights
    • Submitted via mobile

    Male staff member abit moody and bordering on rude.

    Room okay size, bathroom shower door broken, but manageable Nearly all staff friendly, one wasn't .

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    Value , central
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Heat ,kettle

    Need a kettle in room , more heat

    Stayed in March 2024

  • Reviewed: 29 March 2024

    7.0
    Worth the cheap stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean tidy nice staff

    Cheap and cheerful 😃

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hot rooms

    Bed was very comfy

    Stayed in March 2024

  • Reviewed: 22 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Just being cold

    Staff all lovely rooms was lovely but was very cold

    Stayed in March 2024

  • Reviewed: 19 March 2024

    7.0
    Convenient city hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately, the windows were not clean. It would have been nice to have a clear view out into the city. Spring mattress was also rather uncomfortable.

    The hotel is in the city centre, so super easy to find and really close to everything we wanted to go to. Everything was around a 10 minute walk away, so super convenient.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are some steps/stairs along the way which make me to carry my 20kg luggage up and down. Quite troublesome.

    Staff was friendly and helpful. Room was spacious.

    Stayed in February 2024

  • Reviewed: 17 March 2024

    6.0
    Uncmfortable and dirty
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Floor in room and windows and window ledge very dirty and the bed was the most uncomfortable bed ive ever slept in my back and neck are still bad

    Location and staff

    Stayed in February 2024

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t really anything that I didn’t like about the property

    The things I liked about it is that it is in a good place very quite so easy to rest if you went there for work etc. staff were lovely very clean and rooms are big enough for 2 people

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Access to the rooms was a bit convoluted but not a problem

    Good value for the location. Friendly staff & service.

    Stayed in March 2024

Showing 1 – 25

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