13-19 Queens Building, Castle Street, Liverpool, L2 4XE, United Kingdom
#88 of 102 hotels in Liverpool
Guests' ChoiceBased on 3674 hotel reviews
6.9Cleanliness
7.4
Comfort
7.4
Location
9.2
Facilities
6.8
Staff
8.6
Value for money
7.8
Free WiFi
7.1
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End of dialog contentReviewed: 28 April 2024
Joanne
United KingdomPeeling paint and no kettle.
Clean, good location
Stayed in April 2024
Reviewed: 28 April 2024
Kevin
United KingdomIt was ok
City centre
Stayed in April 2024
Reviewed: 26 April 2024
William
United KingdomHaving to navigate through Hotel A to Hotel B was a hassle, especially when we got through to Hotel B and the lifts were broke and we were on the top floor... Other than that, great stay, lovely staff and comfortable bed
Central location!
Stayed in April 2024
Reviewed: 23 April 2024
Loopylou17
United KingdomThe room location was quite far to get to from reception and it was easy to get lost. The room itself was fine but the sockets and lights were a bit dodgy, some lights worked some not, same with sockets. Tv reception was also a bit iffy so gave up on catching up with the local news.
The bed was very comfortable and the shower was powerful and hot. The hotel location is good as it is near Castle street so close to where i was attending.
Stayed in April 2024
Reviewed: 23 April 2024
Molly
United KingdomThe bathroom door wouldn't close/ was broken
It was a good price and the location was ideal
Stayed in March 2024
Reviewed: 22 April 2024
Amanda
United KingdomRoom was a little bit tatty, peeling paint. This wouldn’t stop us staying here again though.
Location
Stayed in April 2024
Reviewed: 20 April 2024
Susan
United KingdomThe bathroom door was opaque with a mirror infront of it so you could see the person on the loo from the bed!
Easy check in
Stayed in April 2024
Reviewed: 17 April 2024
Maria
United KingdomWhile the hotel boasts a prime location and exceptional service, there are areas for improvement that detract from the overall experience. During my stay, I noticed a lack of deep cleaning in the accommodations, which was disappointing. Additionally, it was frustrating to encounter stuffed drains on multiple occasions.
Situated in the heart of Liverpool, it offers the perfect base for your travels. This hotel provides easy access to everything the city has to offer. What truly sets Tune Hotel apart is its exceptional staff. The accommodations are acceptable, providing the basics needed for a pleasant stay.
Stayed in April 2024
Reviewed: 16 April 2024
Teresa
United KingdomI understand the building is listed and awaiting refurbishment. I had to change room. The new room was much better, bigger, cleaner and probably refurbed. The mattresses in both rooms were below par. It may appear to be a value for money basic hotel but given the condition of the first room no 120, I wouldn't pay anything for it.
The location is absolutely perfect. Central , walkable distance to all the main attractions & surrounded by lots of restaurants & bars. The staff are wonderful; cheerful & helpful. They managed our expectations very well. We treated it as a travel lodge type accommodation ie for bed & shower as out all day.
Stayed in April 2024
Reviewed: 15 April 2024
Rennicks
IrelandVery central
Needs updating, walls in rooms need painting
Stayed in April 2024
Reviewed: 12 April 2024
Sorcha
Isle of ManThe rabbit-warren corridors and having to carry suitcases up and down stairs. No yea or coffee facilities in the room.
The location was great and it was interesting to see the inside of a historic building.
Stayed in April 2024
Reviewed: 7 April 2024
Jessica
United Kingdomthere was no window in the bedroom so couldn't look outside to see weather or fresh air and if there was a fire you wouldn't be able to get out
the room was nicely decorated bed was comfy shower bathroom was lovely. tv was a good size very clean tidy and quiet
Stayed in April 2024
Reviewed: 6 April 2024
Paola
GermanyThe room could have been cleaner No cupboard to hung clothes No breakfast available
Location very convenient in town centre
Stayed in April 2024
Reviewed: 5 April 2024
Anne
United KingdomI couldn't fault the hotel and I would definitely stay again.
The receptionist was lovely and friendly. He booked us in with no hassle. The location is great. Walking distance to everything we needed. The room is small, but we were expecting that. The value was great and I would definitely stay there again. The bed was comfortable and the room was spotless.
Stayed in January 2024
Reviewed: 3 April 2024
Stephen
United KingdomMale staff member abit moody and bordering on rude.
Room okay size, bathroom shower door broken, but manageable Nearly all staff friendly, one wasn't .
Stayed in March 2024
Reviewed: 30 March 2024
Edel
IrelandHeat ,kettle
Need a kettle in room , more heat
Stayed in March 2024
Reviewed: 29 March 2024
Jason
United KingdomClean tidy nice staff
Cheap and cheerful 😃
Stayed in March 2024
Reviewed: 23 March 2024
Eleanor
United KingdomHot rooms
Bed was very comfy
Stayed in March 2024
Reviewed: 22 March 2024
Mills
United KingdomJust being cold
Staff all lovely rooms was lovely but was very cold
Stayed in March 2024
Reviewed: 19 March 2024
Emma
United KingdomUnfortunately, the windows were not clean. It would have been nice to have a clear view out into the city. Spring mattress was also rather uncomfortable.
The hotel is in the city centre, so super easy to find and really close to everything we wanted to go to. Everything was around a 10 minute walk away, so super convenient.
Stayed in March 2024
Reviewed: 18 March 2024
Muhammad
SingaporeThere are some steps/stairs along the way which make me to carry my 20kg luggage up and down. Quite troublesome.
Staff was friendly and helpful. Room was spacious.
Stayed in February 2024
Reviewed: 17 March 2024
Gail
United KingdomFloor in room and windows and window ledge very dirty and the bed was the most uncomfortable bed ive ever slept in my back and neck are still bad
Location and staff
Stayed in February 2024
Reviewed: 12 March 2024
Liv
United KingdomThere wasn’t really anything that I didn’t like about the property
The things I liked about it is that it is in a good place very quite so easy to rest if you went there for work etc. staff were lovely very clean and rooms are big enough for 2 people
Stayed in March 2024
Reviewed: 9 March 2024
Christopher
United KingdomAccess to the rooms was a bit convoluted but not a problem
Good value for the location. Friendly staff & service.
Stayed in March 2024
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