13-19 Queens Building, Castle Street, Liverpool, L2 4XE, United Kingdom
#92 of 105 hotels in Liverpool
Guests' ChoiceBased on 3721 hotel reviews
6.9Cleanliness
7.4
Comfort
7.4
Location
9.2
Facilities
6.8
Staff
8.6
Value for money
7.7
Free WiFi
7.2
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End of dialog contentReviewed: 13 May 2024
Linda
United KingdomClean central
Clean bright and comfortable Lovely polite staff
Stayed in May 2024
Reviewed: 13 May 2024
Iwan
United Kingdomhard to find room
friendly staff when checking in
Stayed in May 2024
Reviewed: 10 May 2024
Josie
United KingdomBasic clean good value for money
Stayed in May 2024
Reviewed: 10 May 2024
David
IrelandSome of the walls could do with a clean
Was there breakfast ?
Stayed in May 2024
Reviewed: 9 May 2024
Doris
MaltaThe room was not done during our 4 day stay and had to ask for clean towels everyday.
The hotel is situated in a good location, few minutes away from Liverpool One and nearby shops. In the same street there are places where to eat and have a drink. On the whole I recommend the hotel.
Stayed in May 2024
Reviewed: 7 May 2024
Steven
Isle of ManDirty curtains
Central location
Stayed in May 2024
Reviewed: 7 May 2024
S
United KingdomRoom small and bathroom clean but tiny
Very central
Stayed in May 2024
Reviewed: 3 May 2024
Maria
United KingdomThere are no basic expected things in the room like a phone to call the reception, a fridge or a kettle. It’s okay overall and I guess it’s not mentioned in the description, just was a bit unexpected. Also the bathroom wasn’t so clean on arrival and the drain was clogged
The staff is super nice and friendly, the room was pretty clean. The location is just amazing!
Stayed in May 2024
Reviewed: 1 May 2024
Pierre
United KingdomDoes what it says on the tin
Stayed in April 2024
Reviewed: 30 April 2024
Nicola
United KingdomVery basic room booked with low expectations but I was pleasantly surprised by the quality of the room. Clean, modern and comfortable. Staff on reception friendly and helpful and the hotel was perfectly situated for my needs.
Stayed in April 2024
Reviewed: 29 April 2024
David
United KingdomNothing
Very close to all amenities
Stayed in April 2024
Reviewed: 29 April 2024
Neil
United KingdomNo coffee tea and kettle plus the TV was a nightmare to get any channels to work
Location
Stayed in April 2024
Reviewed: 29 April 2024
Sarah
United Kingdommattress and pillow was rock hard, and we only 5 foot 5 and feet was hanging off bed, won't be staying again
Stayed in April 2024
Reviewed: 28 April 2024
Joanne
United KingdomPeeling paint and no kettle.
Clean, good location
Stayed in April 2024
Reviewed: 28 April 2024
Kevin
United KingdomIt was ok
City centre
Stayed in April 2024
Reviewed: 27 April 2024
Niamh
IrelandProperty Maintenance could improve and mattress uncomfortable.
The property is very central close to all amenities
Stayed in April 2024
Reviewed: 26 April 2024
William
United KingdomHaving to navigate through Hotel A to Hotel B was a hassle, especially when we got through to Hotel B and the lifts were broke and we were on the top floor... Other than that, great stay, lovely staff and comfortable bed
Central location!
Stayed in April 2024
Reviewed: 23 April 2024
Loopylou17
United KingdomThe room location was quite far to get to from reception and it was easy to get lost. The room itself was fine but the sockets and lights were a bit dodgy, some lights worked some not, same with sockets. Tv reception was also a bit iffy so gave up on catching up with the local news.
The bed was very comfortable and the shower was powerful and hot. The hotel location is good as it is near Castle street so close to where i was attending.
Stayed in April 2024
Reviewed: 23 April 2024
Molly
United KingdomThe bathroom door wouldn't close/ was broken
It was a good price and the location was ideal
Stayed in March 2024
Reviewed: 22 April 2024
Amanda
United KingdomRoom was a little bit tatty, peeling paint. This wouldn’t stop us staying here again though.
Location
Stayed in April 2024
Reviewed: 20 April 2024
Susan
United KingdomThe bathroom door was opaque with a mirror infront of it so you could see the person on the loo from the bed!
Easy check in
Stayed in April 2024
Reviewed: 17 April 2024
Maria
United KingdomWhile the hotel boasts a prime location and exceptional service, there are areas for improvement that detract from the overall experience. During my stay, I noticed a lack of deep cleaning in the accommodations, which was disappointing. Additionally, it was frustrating to encounter stuffed drains on multiple occasions.
Situated in the heart of Liverpool, it offers the perfect base for your travels. This hotel provides easy access to everything the city has to offer. What truly sets Tune Hotel apart is its exceptional staff. The accommodations are acceptable, providing the basics needed for a pleasant stay.
Stayed in April 2024
Reviewed: 16 April 2024
Teresa
United KingdomI understand the building is listed and awaiting refurbishment. I had to change room. The new room was much better, bigger, cleaner and probably refurbed. The mattresses in both rooms were below par. It may appear to be a value for money basic hotel but given the condition of the first room no 120, I wouldn't pay anything for it.
The location is absolutely perfect. Central , walkable distance to all the main attractions & surrounded by lots of restaurants & bars. The staff are wonderful; cheerful & helpful. They managed our expectations very well. We treated it as a travel lodge type accommodation ie for bed & shower as out all day.
Stayed in April 2024
Reviewed: 15 April 2024
Rennicks
IrelandVery central
Needs updating, walls in rooms need painting
Stayed in April 2024
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