Nothing to be honest

Everything was just perfect and we have been for the 2nd time, will come again :)

Stayed in October 2023

The hotel presents itself better than it actually is. Don't expect 4 star service. There is not even a piece of fresh fruit in the bars in the hotel complex. Cocktails and drinks from the supermarket. The staff will not do anything extra or a custom order is not possible. The hotel's effort to charge extra for details seems ridiculous. The area is nice, but it is divided into a central, very noisy family part with children, and a newly completed part where it is quiet. The towels were repeatedly dirty.

The hotel is large and has a good variety of food for breakfast and dinner. Close to the beach. Good pools.

Stayed in September 2023

Everything was great: room, breakfast, dinner, pools, beach. Highly recommend!

Stayed in August 2023

Wery windy

Comfort beds, clean room, nice pools, very good food (breakfast and dinner). It is really green resort with friendly stuff and even that is quite big you don’t feel that it is croudy (when we were staying, all rooms were full).

Stayed in August 2023

Everything was great. They staff was very attentive and helpful. We even got an upgrade. Very happy with everything especially the service.

Stayed in August 2023

Nothing attributable to the hotel - only that northern prt of the island tends to be windy and there may be more waves then you wished for.

Horizon Beach is a comfortable, clean and well designed resort on the northern coast of Kos. We have been lucky that our room was in one of the buildings parallel to the beach, so it had a beautifull sea view, but I am sure other rooms were pleasant to stay at as well. I especially like resorts that comprise of smaller buildings not a monster hotels and provide a space and privacy, which both were plenty of in Horizon. There are enough bars, restaurants, pools and sport facilities so the holidaymakers may be satisfied to stay in the resort and always find things to do. I also loath AI hotels that encourage waste and consumerism so concept of halfboard in Horizon is well to my taste (although there was plenty of food too). All in all, we have been satisfied and would come again. I may also mention that beach here is large and incomparable with nearby 5* hotels, which we checked and both have minuscule beaches. Some people may not like paying for beach lounges, but it assures there is plenty of space along the beach and certainly no towels placing in the morning.

Stayed in July 2023

- wavy sea - dinner time set too early

- location - facilities and services - food

Stayed in July 2023

There are two dining halls where you can eat in the hotel. Go to the restaurant which is NOT close to the Reception, they have very friendly staff (e.g. Elizaveta) there and are better organized. The restaurant closer to Reception has very unfriendly staff, not to say RUDE when we did not YET want to order drinks at the dinner. We travelled with friends and once their baby made a food mess under baby chair. One waiter, Giannis, was openly upset about it, aggressively moving chairs when cleaning, looking at other quests whether this is normal, throwing his hands in the air. The cleaning ladies were extremely loud in the morning. They woke us up almost every day at 7:50 in the morning. They were shouting at each other from a balcony of one house to a balcony of another house. This was quite upsetting since we wanted to sleep longer. The food, though extremely tasty, was not rotated very often so 2 week stay could then become a bit tricky when it comes to meal choices. But 10 days were exactly enough.

The food was extremely tasty, the hotel gardens are BEAUTUFUL and offer paths for a nice stroller walk, beach access is nice. Our daughter (5years old) enjoyed the KidsClub a lot. Also, the evening Kids Disco is a highlight for kids. We also liked that the evening hotel program ends before 23:00 every day, I think even earlier. We enjoyed the tennis place (4 EUR per hour) and the 4 pools are just great. Close by the hotel you can go for beach horse and/or ponny ride, info in the hotel. We did it with our daughter (30 min for all of us for about EUR 50) and I would very much recommend it, it is a great experience.

Stayed in June 2023

we liked everything, wifi was not always working well in windy days. the beach is long but quite narrow and in some points taken over by the rough sea or high tide

spacious and well maintained resort it’s very nice garden, pools and decks, access to beach. amazing variety of good quality food at the breakfast and dinner buffet

Stayed in October 2022

Greenery, gardens, location, pools

Stayed in September 2022

The only drawback is the size of the resort and the large number of families with small children. There are lots of people coming and going and children crying. Nevertheless our room was relatively quiet and we could sleep well. The only other thing to mention is that over 90% of the guests are German-speaking.

Beautiful four star resort with excellent food and a fantastic beach! We were there for the second time. The staff are friendly, quick and efficient. The grounds are beautifully maintained. The beach has white sand and clear water. The breakfast and dinner buffets were excellent with lots of different foods to choose from.

Stayed in September 2022

Ok

Wonderfull staff! A special mention to ANNA the receptionist who is a great asset to the Hotel!

Stayed in September 2022

Minor criticism is that they could have recycle bins.

The staff are so friendly and hard working. The resort is immaculate and wonderfully run with beautifully manicured gardens. We loved the half board option and used the bars and beach club for lunch. We spent the day in either 1 of the 4 fabulous pools, at the lovely sea which the hotel sits on, kayaking, horse riding at Erika’s or using the gorgeous relaxing SPA facilities. A perfect week.

Stayed in September 2022

the staff didn‘t stop flirting with us even when we were eating breakfast

Stayed in July 2022

All the entertainment for kids was in German language

Very nice choice of food at the buffet restaurant

Stayed in July 2022

I found it great

A lot of space, well planned, not crowded, beautiful - very green

Stayed in June 2022

unreliable internet

Stayed in May 2022

The extra charge for using the beach seats

The place was beautiful, excellent location. And the staff was really nice :)

Stayed in October 2021

, One has to pay for extra services which could easily be included in a full price like dinner water (3 Euros a bottle) at the restaurant, or the beach beds (3 Euros each). For breakfast, only filter coffee is for free but its quality can vary. The reception staff could definitely be more friendly and helpful.

Wonderful large hotel situated on the beach few kilometers from Mastichari, offering half-board accommodation. The large and well maintained rooms are situated in two or three-floor buildings and offer a great comfort (good quality beds). Two buffet restaurants are serving breakfast and dinner, while a burger bar and a taverna are the lunch options, all serving excellent quality dishes. On top of it, a so called wine bar offers additional fine dining options but unfortunately the wine selection is minimal.

Stayed in September 2021

Sometimes we found the animation at the nearby pool a little loud. On the other hand, the music at night was quite good. My husband slipped on the newly washed staircase and there was no handrail. The hotel should see to it that handrails are installed along all staircases and when the stairs are washed, the warning sign should be well placed so everyone can see it. The clientele of the hotel is largely German-speaking, so there isn't much of a Greek atmosphere. Also there are very many children, although that did not bother us. If you don't like big resorts (it is very big!), this may not be the place for you.

The beach was fantastic, sandy, clear water, beautiful view. The food buffet was just amazing, especially considering the very large number of people being served, huge selection and very well prepared. The gardens were very well maintained. The hotel is not far from the airport (10 or 15 minute ride by taxi), but there was no problem with airplane noise. The room was comfortable and spacious.

Stayed in September 2021

Nothing

Resort is globally very nice and well maintenaned. Lots of swimming pools. Room is nice. Food pretty good.

Stayed in September 2021

Nothing. We loved everything.

It was beautifully manicured, and exceptionally clean inside and out. It was also beachfront property.

Stayed in August 2021

Evening entertainment a bit outdated and passive, despite visible large group of young (30+) customers. Nearby Tam Tam bar offers beach party and other attractions.

Excellent service, quality modern facility, modern rooms, fast Wifi available also on the beach, excellent breakfast, including super service, a nice change for Greek hotel. Service is better than in Robinson Club Kos on the other side of the island, a nice suprise given lower price compared to robinson. Seafood at beach taverna is excellent!

Stayed in July 2021

Where to begin... 1) Paid for a sea-view room and there was a building in front of our balcony. Called reception to complain and they said that "sea-view" does not mean you can SEE the SEA, it just means facing in that direction! After asking to speak to the manager they agreed to switch us to a "partial ACTUAL sea view". 2) It was meant to be inclusive of breakfast and dinner. Guess what is not included? DRINKING WATER during your meal. I understand having to buy your own drinks for your room but surely during dinner water should be included. 3) Food was terrible! A VERY wide variety of poor-quality food which was not even Greek cuisine! Mastichari is known for its amazing restaurants so do yourself a favor and DO NOT book the all-inclusive if you still choose to stay here. 4) Common courtesy items such as beach towels are EXTRA PER USE. It is normal to pay a deposit for these in other Greek hotels which you then receive back upon returning your towel at the end of your stay. 5) As other reviews mention, the hotel was basically "Little Germany" and did not provide an authentic experience of Kos. The Greek staff was even told they had to speak in German to the guests as this was most of their clientele.

The rooms were clean. If you are 65+, want to be in Germany but simultaneously be in a warmer climate this is the place for you!

Stayed in September 2023