The front desk staff was excellent, the restaurant and cleaning staff seemed unhappy, which reflected on their work, when mistakes were made they are not held accountable, these employees felt no respect whatsoever.

The location was ideal

Stayed in May 2024

Price

Cleaniness

Stayed in April 2024

Cleanliness, there were mosquitoes in the room Staff was just okay

Space...rooms are big

Stayed in April 2024

Traffic. Traffic. Traffic. Should open a side exit to get to Amazonia Mall

Clean, good breakfast

Stayed in April 2024

Not pleasant to walk in lobby. Need revolving doors to keep cool. Staff is hit and miss ...mostly miss in terms of customer service The front desk is good but understaffed...needs another check-in person. Gym could use at least some fans , if not AC Having the ICEMAKER in front of the guest room door is )(&#()!_!^( rooms should be discounted for the noise and traffic Never found help with the bags Should have a taxi service kiosk

Nice clean rooms Good AC Good wifi Restaurant food is good. Staff not so much Security at entrance Staff mgt. were trying hard Good value and I'll recommend it.

Stayed in April 2024

Staff not very friendly

Room was ok

Stayed in April 2024

The furniture was dusty. Also, the cleaner knocked, and apparently, she didn't hear me respond, so she opened the door before i got to it. Additionally, one pillow had someone else's scent. That prompted me to check beneath the comforter where I found 2 strands of hair.

The location was very convenient. I liked the road view but would've liked to have access to the balcony. Some of the staff were courteous, especially reception. The restaurant staff, however, need some more work in that department.

Stayed in April 2024

The shower water was cold

The staff were friendly

Stayed in March 2024

The taxi fair are a bit too high. Because they tell you one price at the front desk. And the taxi guy up his price on destination. I don't know if these guys are working with the hotel or independent. Independent or not. Don't up the price.

The pool area awas great. The staff was friendly . Overall it was a great place to stay.

Stayed in March 2024

The bathroom area could stand to be updated, some of the hardware was rusted and there were a few holes in the ceiling.

The room was extremely spacious!

Stayed in February 2024

Not putting towels in my room.

The food

Stayed in March 2024

bathroom

pool ? breakfast good, Room good. bathroom ?

Stayed in February 2024

Main complaint was that the pool (which is a really fine, large pool) was only open from 10.00 am to 18.00hrs, so effectively unusable for a business traveller out all day for work.

large pool and outdoor restaurant area, friendly, helpful staff, nice room

Stayed in January 2024

I remember wanting more lighting. Please put a brighter or main light.

The bathroom was leaking badly. I wanted to swap rooms but my time was too short to matter.

Stayed in January 2024

No face towels in bedroom. Better lighting in bedroom area Need small fridge in room Toilet doors near pool need lock repairs.

The hotel room was big and comfortable with tv,, Kettle ,balcony and a wonderful view of the Demerara river. It was always clean. Water pressure was good and towels, toilet paper etc were supplied as needed. The casino was fantastic!! Won some money and bought food in the delightful poolside resturant. The Free breakfast was wonderful- a different menu each day-- buffet style-- simply delicious. All the staff were kind , helpful and polite. There is a wonderful gift shop inside the hotel that u can get from clothes to simple medications and staple food items / snacks. The mall across the road from the hotel has all the major food outlets and a Massy grocery and much more. You can get taxis, maxis, etc right in front the hotel. I enjoyed my vacation. GREAT VALUE FOR MONEY. I will definitely return to Ramada Princess hotel. Ps- loved that they had a kettle in room so i could make a cup of tea whenever i wanted to. They also supplied tea bags and coffee sticks with coffee mate !! Simply lovely. Keep up the good work.

Stayed in February 2024

Staff members should always greet with a good morning and good afternoon

Breakfast was good lunch was excellent

Stayed in February 2024

Had to request additional towels and wash cloths even though I mentioned 3 persons would be occupying the room when the booking was done.

Breakfast was great. Room was very clean.

Stayed in December 2023

The are in the surrounding of the hotel are regarding the safety of the guest a bit scary at night. More lighting in the surroundings outside the hotel would be advised.

Under this inquiry for the reflection on the pool, the lighting was very ambient to the environment and breakfast was okay, it did suffice to all the main needs.

Stayed in January 2024

Facilities needs upgarding

Convenient and staff friendly and courteous

Stayed in January 2024

Waiting for the installation of a grab _bar near the toilet.the relaxed atmosphere & kind staff.

The atmosphere.

Stayed in January 2024

Needs refurbishing.

Good value for money.

Stayed in December 2023

VIEW OUT OF WINDOW

GOOD SPACIOUS ROOM

Stayed in December 2023

There was no shampoo or shower gel only hand soap

The food was excellent waitress service great

Stayed in December 2023

There were many lights in the room however the main area was not adequately luminated. Considerations should be given to placing a microwave; in each room, in some rooms or on each floor. The tap water was not warm enough.

The room was very spacious and tidy. Room service was good and the staff helpful and courteous. Breakfast was good with several options. I like that there was is access to an ice machine, although I didn't use it.

Stayed in November 2023