Jalan Danau Tamblingan No.192, 80222 Sanur, Indonesia
#78 of 102 hotels in Sanur
Guests' ChoiceBased on 689 hotel reviews
7.5Cleanliness
7.6
Comfort
7.6
Location
8.7
Facilities
7.4
Staff
8.9
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 27 October 2023
Lindy
AustraliaEverything was good
Location
Stayed in October 2023
Reviewed: 25 October 2023
Vanessa
AustraliaOur tv did not have good reception
The staff and breakfast are great and the pool is nice and cool compared to others .
Stayed in October 2023
Reviewed: 24 October 2023
Jorge
SpainThe staff is super attentive and friendly
Stayed in October 2023
Reviewed: 23 October 2023
Janos
United KingdomCan’t think of any.
The staff were superb. Cintia was kindly showed my room, and provided a complimentary welcome package, which was really kind. The pool facility was great!
Stayed in October 2023
Reviewed: 19 October 2023
Daniela
AustraliaFacilities are a little past their prime. Towels were quite grey and old looking. Adequate for a brief stopover before a flight.
Good pool and great location near many shops and restaurants. A close walk to the beach. Attentive staff and nice massages.
Stayed in October 2023
Reviewed: 17 October 2023
Claire
Australiaa bit tired but to be expected. It was fine
lovely friendly atmosphere, basic but huge hotel room and certainly fit for purpose. Balcony was big! Loose tap in one basin but there were two so all good! AC worked well and beds were clean and comfy. Breakfast was fine with nice fruit and Bali coffee. Kids enjoyed the pool. Stayed as a stopover between airport and boat from Sanur. perfect 👍🏻 as always, beautiful and friendly staff.
Stayed in October 2023
Reviewed: 17 October 2023
Clive
AustraliaBar fridge had to switch off due to noise it made. Also there are a lot of aircon units which can disturb your sleep if like me you are a light sleeper. So earplugs !!
Standards where high staff were excellent.They helped us with all our requests. Organised taxi and even let us store our luggage when we travelled of to lombok for a week.Great to have a pool and the pool bar was a bonus.
Stayed in October 2023
Reviewed: 15 October 2023
Lien
ThailandThe water smell
Location and staff
Stayed in October 2023
Reviewed: 15 October 2023
Michael
AustraliaThe hotel is excellent value for money and any minor issues need to recognise that you are paying a very good rate.
The central location and the wonderful staff who are so friendly and happy
Stayed in October 2023
Reviewed: 14 October 2023
Frands
DenmarkDon’t know
The hotel was central located. The staff nice and friendly. Area Fra sale, in particular was nice and helpful.
Stayed in October 2023
Reviewed: 10 October 2023
Erica
AustraliaGreat location for our needs. Staff were friendly & helpful Guest relations staff Citra & Arsa were welcoming & professional Good value for money
Stayed in October 2023
Reviewed: 9 October 2023
Adrià
SpainThe pool is too much inside the hotel.
Very nice staff and good hotel.
Stayed in October 2023
Reviewed: 9 October 2023
Christopher
AustraliaThe coffee (but we are fussy about coffee...). The overall building a little tired - we do note renovations and are conscious Covid has had a big impact over the past few years. Pool chemicals were so strong!
The staff were superb, from Customer Relations to Cleaners, Reception and IT - they really made us so welcome and were helpful at every turn. Room was good value and the pool generally a great facility.
Stayed in October 2023
Reviewed: 7 October 2023
Kate
New ZealandThe bathroom was grubby and had mould. Pool area is not as nice as the photos show
Great location, really near all the shops, restaurants and the beach
Stayed in October 2023
Reviewed: 6 October 2023
Michael
AustraliaLift broke down for a couple of days, buy not really the hotels fault.
Fantastic staff, perfect location.
Stayed in October 2023
Reviewed: 6 October 2023
Emma
New ZealandHere for 2 nights only as a stop over. Very basic but for what we paid definitely sufficient
Stayed in September 2023
Reviewed: 5 October 2023
Alison
AustraliaNeeds a update.
Great location, close to beach, local restaurants & shops. Our room was spacious & clean. The staff were very friendly and extremely helpful especially Arsa in reception & sales. If you needed anything at all they were all so happy to help. The cooked breakfast had multiple choices to choose from with additional fresh fruits, toast, Indonesian snacks, choice of coffee & it was so lovely to see such smiley happy breakfast staff especially Windari & Lestari.
Stayed in October 2023
Reviewed: 30 September 2023
Jeff
New ZealandHad a wonderful stay. Staff were extremely friendly and helpful. Especially helped with our room was Pingkan who was helpful in organising our room. Thank you.
Stayed in September 2023
Reviewed: 29 September 2023
Guinevere
NetherlandsBathroom and fridge was dirty
Location
Stayed in September 2023
Reviewed: 26 September 2023
Bryan
New ZealandThere was nothing we didn't like. It is a little rough round the edges and wouldn't be everyone's cuppa tea but for the money, bang on 👍
Location, location, location. Close to beach, local Warungs, bars restaurants etc. Every one of the staff were friendly and helpful and professional 👏👏 Breakfast was good, pool good, poolside meals excellent, so good we booked again and go back in 3 weeks.
Stayed in September 2023
Reviewed: 25 September 2023
Alex
RomaniaVery noise and a litlle old
It was ok for 3-4 days
Stayed in September 2023
Reviewed: 21 September 2023
Kellyp
AustraliaThe bed was a bit lumpy and the shower was within a very large bath. This would be really difficult for people with any mobility issues. Would have loved the bar to be open a little later (for pool side drinks!).
Smooth easy check-in. Lovely staff who could not do enough for us. Each day we were offered complimentary treats- totally unexpected, and very appreciated. On Day 1 we got a basket of fruit and other goodies, on another day we were given free laundry service and while we relaxed by the pool offered free ice creams! The hotel is in a great location at the southern end of Danau Tamblingan, close to bars and restaurants.
Stayed in September 2023
Reviewed: 21 September 2023
Halpe
AustraliaThe rooms were old, bathrooms/toilets were not very clean, old and and smelly.
Location, staff and breakfast
Stayed in September 2023
Reviewed: 13 September 2023
Sokhonthai
Portugalthe location is superb, easy access to everything and just a walk away to the beach. The owner was really friendly and helpful. The wifi was good too. good value
Stayed in September 2023
Reviewed: 11 September 2023
Jarrad
AustraliaSometimes is noisy with doors closing, and guests
Really nice staff, great location
Stayed in September 2023
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