Jalan Danau Tamblingan No.192, 80222 Sanur, Indonesia
#78 of 102 hotels in Sanur
Guests' ChoiceBased on 687 hotel reviews
7.5Cleanliness
7.6
Comfort
7.6
Location
8.7
Facilities
7.4
Staff
8.9
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 28 May 2024
B
AustraliaDoor locks, they were very secure but were misused by occupants slamming doors to close from the outside. It was enough to shake the walls. A sign to ask that the key be used to lock from outside may be helpful. My only complaint :-)
Fantastic breakfast that I could not avail of everyday due to commitments. The massage girls knew their stuff, infact everyone did they were helpful and pleasant in every area. The bed was very comfortable. The room was very clean when made up
Stayed in May 2024
Reviewed: 27 May 2024
Nikoleta
SlovakiaOld rooms (if you don’t take the extra one), not really clean, for that money not the best option. Would not go again. Second massage I had they forgot me and I had 1h and 10 minutes instead of 1,5h… I was saying on reception to the guy but anyway I had to pay 1,5h. Also, I believe I had bedbugs in my room, I came to lady in the reception with many bites around my body and it stopped when I moved out from the room. The positive side of it, they gave me another room almost instantly and sent my clothes to wash. But, I found out later, 2-3 white pieces were destroyed with some brown marks. Anyway they tried to help, so it’s not the best not the worst, many other places they would just say no, its not true. Not comfortable pillows in the “old side” of the hotel.
Service, staff was mostly kind, breakfast good you can choose from many options. Also, if there is a problem they try to solve it as soon as possible. Pool was really great. Also, it is a spa hotel so you have many massage options “in the house”. Nice balcony
Stayed in May 2024
Reviewed: 27 May 2024
Susanna
AustraliaThe hotel was situated a short walk to Sanur beach, amongst lots of lovely cafes and restaurants. The pool was great to escape the heat and the kids loved playing after a day out exploring. The bathroom was quite outdated in our family room, but the room itself was super spacious.
Stayed in May 2024
Reviewed: 27 May 2024
Donnamaria
AustraliaMattress & pillows were hard, and the complete building needed attention, however that did not take away from the atmosphere or the fact that I had a fantastic holiday
Staff are phenomenal! Friendly, courteous & a delight to deal with. Anything we asked, they either knew or followed up on. Foot massage was the best I had during my time in Bali. Convenient location & close to beach.
Stayed in May 2024
Reviewed: 24 May 2024
Nicole
AustraliaOur aircon smelt musty, however we didn’t complain and still stayed 4 nights
Great location, really friendly staff
Stayed in April 2024
Reviewed: 18 May 2024
Gerald
United StatesThe “spa” is not very nice or clean. It had a smell of mildew in the room. It looks like 2-3 hotel rooms were converted to be a spa. The ambiance is not very nice.
Breakfast was pretty good, staff, friendly, the room was comfortable, but a little small with two beds. The best thing about this hotel is the location.
Stayed in May 2024
Reviewed: 14 May 2024
Terri-anne
AustraliaBathrooms very smelly, made me gag every time I bent down. Very hot balcony with noisy aircon. No table with chairs on the balcony. Staff seemed not trained, stressed, and either over friendly or disinterested. There is a newer section that might be nicer, but everything seemed a bit dodgy.
Thé location is good. Great spa inside the property that had decent prices. Water cooler with spring water for refills on each level.
Stayed in May 2024
Reviewed: 10 May 2024
David
Australiastaff were very helpful
Stayed in May 2024
Reviewed: 4 May 2024
Aina
MalaysiaThe floor feels oily, we have to wear slipper in the room. The aircond is at the end of the room so we’re cannot feel the aircond when we’re at the bed
The location is near the street and the staff very friendly and accomodating.
Stayed in May 2024
Reviewed: 3 May 2024
Ákos
HungaryOld building, there a lot of things must be renovated.
Very kind personal. Good pool.
Stayed in April 2024
Reviewed: 2 May 2024
Stuart
AustraliaThe rooms were too dark. You couldn’t see yourself in the mirror.
The pool was nice
Stayed in May 2024
Reviewed: 29 April 2024
John
AustraliaIt’s a little old and tired, you get what you pay for. Staff not as friendly and welcoming as at other places. The pillows were awful, lumpy and hard.
A good location if you like the south end of Sanur.
Stayed in April 2024
Reviewed: 27 April 2024
Sobia
United KingdomBathroom was a bit dated and not in a hanging space for clothes in the bedroom
The property was very clean and tidy and very accessible.
Stayed in March 2024
Reviewed: 27 April 2024
Sue
AustraliaMore lounges around the pool
The Room was great. Super clean and nice. Very large size and good balcony.
Stayed in April 2024
Reviewed: 23 April 2024
Paul
United KingdomGenerally, everything was OK.
The room was a good size and bed comfortable. Staff were friendly and helpful. Breakfast was OK. The sea front and beaches were about a 10 minute walk. Also, some nice restaurants are on the sea front. Good value for the price paid.
Stayed in April 2024
Reviewed: 15 April 2024
Megan
AustraliaIt was cheap and in a great location, it was a bit run down but I had been treating myself in other locations with 5star hotels so it was a big change
Stayed in February 2024
Reviewed: 9 April 2024
Melinda
AustraliaGreat location in heart of shops and restaurants with a good walking path to get around. Staff lovely and yummy breakfast was included.
Stayed in April 2024
Reviewed: 6 April 2024
Blake
AustraliaThe room was smelly. Mold is visible in the bathroom and bedroom. They could do a deep clean.
Location and staff very friendly and helpful. Breakfast was lovely and the pool was perfect relief from the heat.
Stayed in April 2024
Reviewed: 6 April 2024
Minttu
FinlandLocation was a little too crowded for my taste, and the beaches were not so nice.
The staff was really helpful and friendly. Room was big and clean, and you could get drinking water from the hall. While the hotel was located near a very busy road, you can hardly notice that because you are at a courtyard.
Stayed in April 2024
Reviewed: 6 April 2024
Lorena
SpainThe facilities could easily have a renovation
The staff
Stayed in April 2024
Reviewed: 5 April 2024
Lisa
AustraliaExcellent breakfast, great location and comfortable beds.
Stayed in March 2024
Reviewed: 27 March 2024
Russell
United KingdomKirtan our driver and Putri at front of house delivered fantastic service to make our stay perfect!
Stayed in March 2024
Reviewed: 24 March 2024
Lawrence
United StatesExtremely friendly and helpful staff. Great massage. Room cleaned everyday. The breakfast served each morning was great! Actual, real breakfast food! Some places put out bread and a toaster. Not here! Last year, with an early flight, I was here looking for a cup of coffee at 6:00 am, 30 minutes before they officially serve breakfast. A man asked me if I wanted breakfast before my flight and, quickly, my breakfast appeared. That man was the owner and service trickles down from him. Special help, support and friendly interaction this time from Pingkan, Putri, and Indri! I recommend it!
Stayed in March 2024
Reviewed: 21 March 2024
Ric
AustraliaLost a mark due to issues with the WiFi throughout my stay. Otherwise excellent.
Comfy bed, great aircon, great pool bar, And yummy breakfast and coffee.
Stayed in March 2024
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