Tower D1, Jalan Pakuwon Indah Lontar Timur Kav. 3-5, Wiyung, 60126 Surabaya, Indonesia
#3 of 23 Holiday rentals in Surabaya
Guests' ChoiceBased on 134 apartment reviews
8.6Cleanliness
8.6
Comfort
8.9
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
8.5
Free WiFi
7.5
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End of dialog contentReviewed: 29 March 2024
Jacob
Taiwannothing
great location, there's a mall with everything included just across the street. Yet Surabaya is't pedestrian friendly, if you plan to visit anywhere other than the mall across the street you might want to consider to grab(local taxi) there. The service was great and the facilities (pools and gym) is well-equipped. There are even two different pools option for you to enjoy.
Stayed in March 2024
Reviewed: 24 March 2024
Alex
IndonesiaThe AC location is literally next to bed and fan right to my wife's head. She have to open the door room to block the aircon otherwise she'll get sick. Wifi is unstable, we use our own data and I hotspot data for my laptop cause it's really bad
Apartment is spacious enough. Bed is big and bathroom is also big with the bathtub
Stayed in February 2024
Reviewed: 20 January 2024
Loi
MalaysiaNone
The room is very clean. Location is good too, walking distance to Pakuwon mall.
Stayed in December 2023
Reviewed: 18 December 2023
Asyikin
SingaporeThe bathrooms lacked ventilation and needed to be upgraded slightly due to wear and tear.
The location was convenient and near to Pakuwon Trade Centre / Pakuwon City Mall. Hence, there was an abundance of food and shopping options at our disposal.
Stayed in December 2023
Reviewed: 19 October 2023
Siska
United KingdomOnly there is one that I dont like . There was one securty in portal gate and bit rude they way he spoke when I came in with my driving instructure . Actually he wont let the car in ,until I said I stay there and my instructure just want to drop me off . Hopefully the management of Ascott will do something about this as the way that security act is not nice at all . Please take notice for this . Thank you
I like the room and facilities in here . All the stuff are friendly and helpfull . Next time in the future when I have my holiday ,I will come over here again and stay more longer .
Stayed in October 2023
Reviewed: 15 October 2023
John
United StatesHot breakfast is always cold and it could be the induction stove is not turned on during my 10day stay.
Super friendly staffs and super clean room
Stayed in September 2023
Reviewed: 4 October 2023
Teja
IndonesiaBest staff
Stayed in September 2023
Reviewed: 29 September 2023
Sing
SingaporeEven when we switched on all the lights in our room, the room is still quite dark.
Location is really good. Right opposite the hotel is a huge mall. Hotel staff were friendly and helpful.
Stayed in September 2023
Reviewed: 23 September 2023
May
IndonesiaSpacious, value for money
Stayed in August 2023
Reviewed: 20 September 2023
Daniel
GermanyIt's just a bit difficult to go to thematic Pool with a stroller. The path for the stroller or wheelchair is too steep. And there was dish soap but there was no sponge or anything else that I can use to wash the dishes and my baby's cutlery myself.
The staffs are very friendly and ready to assist and help us, the place is very clean, nice and pleasant.
Stayed in September 2023
Reviewed: 29 August 2023
X
NetherlandsNothing
Big room nice with kitchen across mall. Big bathroom livingroom. Good cleaning staff
Stayed in August 2023
Reviewed: 29 August 2023
Ahmadmalek
SingaporeDryer in the washing machine could be better quality.
The location is superb,ample parking and good breakfast.
Stayed in August 2023
Reviewed: 28 August 2023
Madeni
SingaporeCleaning service was good but abit inconsistent. Towel replacement missed out 1 or 2 towels. But housekeeping was fast with their response.
Location was excellent. With the Pakuwon Mall nearby. Service was also amazing. Staff were attentive and very helpful.
Stayed in August 2023
Reviewed: 25 July 2023
Novi
IndonesiaN/A
Everything.
Stayed in July 2023
Reviewed: 12 July 2023
Alexander
RussiaFriendly high professional staff!!! Huge room!!! Clean!!! Amazing location close to mall and US general consulate. Highly recommend
Stayed in July 2023
Reviewed: 20 May 2023
Mohammed
Omanbreakfast
Nothing
Stayed in May 2023
Reviewed: 16 May 2023
Muslimin
SingaporeNone
Location is good. Cleanliness superb. Services wonderful
Stayed in April 2023
Reviewed: 12 May 2023
Zulkifli
MalaysiaNothing
Fantastic location. Very near the Pakuwon Trade Center & Pakuwon Mall. Large well equipped apartment. Friendly & helpful staff.
Stayed in May 2023
Reviewed: 13 April 2023
Vincent
Hong KongBe aware that the property is in a newer area on the edge of town, meaning it's pleasant and modern but it takes 20-30 minutes by car to go downtown
Spacious and comfortable flat, gym and swimming pool, proximity to Pakuwon mall
Stayed in March 2023
Reviewed: 17 March 2023
Samihani
Singaporeshower glass door couldn’t close fully so water from the shower flows out. should change to spray bidet instead of the current bidet system. Washing machine makes a really loud sound when spinning.
facilities are great and the convenient location
Stayed in March 2023
Reviewed: 5 March 2023
Yuliana
IndonesiaToo dark in the 5th floor lobby near lift. Needs proper lamps.
I like the 2 bedroom hotels. Everything inside the room is amazing. But, the 5th floor lobby near lift needs a proper lamp. Too dark. Other than that, we have amazing stays here. We used the washing machine, the microwave, stove, fridge, and everything. Always loved our stay in Ascott. The staff were amazing, the room was clean 💛
Stayed in March 2023
Reviewed: 28 February 2023
Ida
Indonesiabath towel looks used for longtime
Location ok
Stayed in February 2023
Reviewed: 3 February 2023
Anita
AustraliaA bit old
Spacious !!
Stayed in January 2023
Reviewed: 4 January 2023
Van
NetherlandsFound cockroaches in the bathroom
Stayed in December 2022
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