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  5. Reviews of Famous Hotel Kuta Formerly Permata Kuta Hotel

Reviews of Famous Hotel Kuta Formerly Permata Kuta Hotel 4 stars

Jl. Kediri No 5, Bali, Tuban, 80361 Kuta, Indonesia

#121 of 188 hotels in Kuta

Guests' Choice

Review score

Based on 77 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.6

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Special Offer - Two Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Even though we inly had a short stay - the staff were amazing

    Stayed in May 2024

  • Reviewed: 19 April 2024

    6.0
    Convenient hotel for short stay or transit
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Slow response from the hotel when requesting airport pick up. Had to send two messages via booking.com and follow up with WhatsApp message to get confirmation. There was no hand soap provided in the bathroom and the shower water pressure was very low.

    Hotel is close to the airport and convenient for short stay at a budget price. Hotel arranged pick up from the airport at reasonable cost. Large room with comfortable bed, TV, & free WiFi. Tea, coffee and drinking water also provided. Helpful and friendly staff.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Good for a night before flying out.

    Stayed in April 2024

  • Reviewed: 13 February 2024

    8.0
    Relaxing and enjoyable!
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    Management and friendly staff it’s was enjoyable.

    Stayed in January 2024

  • Reviewed: 19 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights

    Breakfast was Indonesian style but was tiring due to the other local guests gawking at the "foreigners". Hotel layout is kind of weird, mainly to accommodate the rooms over looking the pool but it took a while to get used to and I needed to meet any guests to lead them through.

    Booked room has no natural light so staff moved me to a poolside room without fuss. Even though on a major thoroughfare, the hotel was set back a fair way so noise was not an issue. Lots of cheap eateries nearby and the upmarket Pepito supermarket was only a few hundred meters away. Bed was comfortable and plenty of hot water for the shower.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No fridge and also AC was not up to the mark.

    Location and staff were friendly

    Stayed in November 2023

  • Reviewed: 25 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    There was smoking everywhere even in the eating area. I got incredibly ill will Bali belly and I had only eaten from the restaurant.

    Room was nice and comfortable. Food was reasonably priced.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    6.0
    Ok ok as we booked last minute and needed to stay near airport
    • Leisure trip
    • Group
    • Deluxe Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    The rooms are old , like the sink was broken, water kettle mugs were dirty stained, breakfast looked sad luckily i hadnt opted

    The location is good

    Stayed in June 2023

  • Reviewed: 30 June 2023

    6.0
    Our stay served it’s purpose for a 1 night lodging but I would not stay again or recommend.
    • Leisure trip
    • Family with young children
    • Special Offer - Two Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    One of the rooms we stayed in had 2 doors and one was broken and sealed closed. The only access was through an all glass door that lead to the pool area; it did not feel safe. If there were a fire or any other emergency in the pool area we would have been trapped; the door needs to be fixed. The rooms were off the pool and the pool area was loud all night. The breakfast was cold horrible; not clean looking and bugs were flying all over the food. There was little to no food and it was only 8:00am when we ate. The best thing about breakfast for my youngest child could order hot eats.

    The staff was good and helpful.

    Stayed in June 2023

  • Reviewed: 21 February 2023

    8.0
    was an enjoyable experience . thank you
    • Leisure trip
    • Group
    • Special Offer - Two Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    the buffet breakfast didn’t accommodate for Australians taste. no milk for coffee and no cereal or spreads for toast

    the staff we wonderful. the rooms were lovely and clean

    Stayed in February 2023

  • Reviewed: 25 December 2022

    6.0
    Ok for a short stay
    • Leisure trip
    • Family with young children
    • Deluxe Pool View
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning filters full and not working. Children running up and down hall day and night, other guests very loud

    Good location

    Stayed in December 2022

  • Reviewed: 10 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    breakfast didn’t have much variety

    the pool was great

    Stayed in November 2022

  • Reviewed: 9 October 2022

    8.0
    Great budget hotel. Clean and comfortable. GreT location. Id szve your money on breakfast.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is limited and quite bland. Only redeeming feature was an egg selection.

    Great Location. Staff slways friendly. Love all the local food vendors and warungs nearby. Room was clean and bed comfortable. Lovely room 105 by the pool. Good undercover to park your scooter.

    Stayed in October 2022

  • Reviewed: 9 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    We booked a room to freshen up for our flight home as we had just traveled back from Nusa Lembongan. The pool is being! You feel like your a world away and then you walk out the front and bang! in the thick of it all!

    Stayed in September 2022

  • Reviewed: 15 September 2022

    6.0
    Atmospheric location in Kuta
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were dirty and dusty, we found cockroaches in the bathroom, the towels were stained. It's a pity because the location in general seems beautiful.

    Kind staff, beautiful pool

    Stayed in September 2022

  • Reviewed: 14 September 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the staff were lovely

    Stayed in September 2022

  • Reviewed: 9 September 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant was basically closed. You could choose between 5 dishes. Breakfast was either fried rice or a sandwich.

    close to the airport and vary friendly staff

    Stayed in September 2022

  • Reviewed: 5 September 2022

    8.0
    lovely
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    cold floor in bedroom. should provide slipper

    big hotel

    Stayed in August 2022

  • Reviewed: 6 March 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Pool View
    • Stayed 5 nights
    • Submitted via mobile

    I stayed in room #515, level 5, so it is far from the wifi transmitter. The only working wifi is in the resto and gym. Other rooms or level were busted connection too. If you rely on wifi, try other hotel. But if u have a data plan, no worry, stay here.

    Many food stalls right in front of the hotel. Dont be worry about ur tummy (halal or nonhalal foods). Everything is okay except the wifi.

    Stayed in March 2022

  • Reviewed: 18 July 2021

    8.0
    Staycation
    • Leisure trip
    • Solo traveller
    • Deluxe Pool View
    • Stayed 4 nights
    • Submitted via mobile

    All good

    Shower Bathup

    Stayed in May 2021

  • Reviewed: 20 June 2021

    6.0
    Comfy room, budget friendly but not friendly staff
    • Leisure trip
    • Family with young children
    • Deluxe Pool View
    • Stayed 1 night
    • Submitted via mobile

    Staff is terible

    Comfy bed, clean room

    Stayed in June 2021

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I had contact through whatsapp about an issue, that was quite slow and unclear. But when revisiting the hotel it was solved super smoothly!

    The location, facilities, conference room, staff

    Stayed in April 2024

  • Reviewed: 11 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms with views to the interior has not too much natural light

    The hotel is near the airport and It has a good swimming pool and nice rooms for the price

    Stayed in February 2024

  • Reviewed: 18 January 2024

    9.0
    Comfortable for a stay near airport with a gym and pool.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    The noise of the mosque or similar is loud. We were at the rear of the hotel so it would be worse at the front.

    After reading reviews we had low expectations, so very pleasantly surprised. We had a comfortable clean room, hot water, and the staff were lovely. We enjoyed the pool and enjoyed drinks at the swim up bar. It is a 20 minute walk to a nice beach, with plenty of shops and markets along the way. It's not far form the airport.

    Stayed in January 2024

Showing 1 – 25

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