Jl. Boulevard, CBD Gading Serpong Lot no. 5, Paramount Serpong, Tangerang, 15810 Serpong, Indonesia
#13 of 32 hotels in Serpong
Guests' ChoiceBased on 226 hotel reviews
7.8Cleanliness
8.0
Comfort
8.0
Location
8.6
Facilities
7.8
Staff
8.6
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 17 March 2023
Gerhard
GermanyIn this hotel anything was perfect. The rooms are modern, quiet and clean. The buffet brakfast is execellent. The pool area is great. Next to the reception is a convenience store. An outgoing zone with malls and life music is within a walking distance.
Stayed in February 2023
Reviewed: 29 December 2022
Gunawan
Indonesia*. Concierge is not helpful. I purchased my stuff online. On the delivery date, I was outside, then I called them up to check whether my package has arrived, they didn't help me much. They only said, they will deliver it to my room if they receive it. Later that day, I didn't see my package in my room after I came back to Atria. *. On the next day, they also didn't inform me whether they have received my package (which they have already received it, based on the evidence from the seller with photo and delivery date). I only got my package, after I approached concierge directly after 2 days from the delivery date. So, they had kept my package for 2 days, without informing me. Very sad. *. Shower box is leaking, have informed them, their house keeping only provided me an extra towel mat. *. 1 of the day during my stay, there was a cockroach in my room. I informed them about this. Wondering where it came from. I was really scared if it comes again when I sleep. *. Almost every morning, around 3am - 4am, there always be noise on the bedroom ceiling of mice running around. I always awaken because of this noise. I stayed for 12 days. My room was at 3rd floor.
*. Best location as near to the Summarecon Mall Serpong. *. All staff are polite.
Stayed in December 2022
Reviewed: 4 November 2022
Ishak
IndonesiaThe staff receptionist at the hotel was not friendly at all when there was an issue with my checking in. Instead of asking me or my father about what the issue is, the receptionist mocked us on the phone while talking to her boss.
Everything about the hotel is adequate.
Stayed in October 2022
Reviewed: 28 October 2022
Matěj
Czech RepublicThe staff is professional and friendly, always ready to help with everything you need. Rooms are spacious with nice views. When in Tangerang it's best place for the price.
Stayed in October 2022
Reviewed: 14 September 2022
Marcella
Canadalingering sewer smell from the bathroom. the supposedly daily fresh and clean towels smell awful after 1 usage. stained bed linen. i always asked for daily room service to change all the towels and bed linen but they still smell awful.
location is great. the room size is big with separate living room and big bathroom
Stayed in September 2022
Reviewed: 26 July 2022
Helin
IndonesiaRoom and restroom smell is very bad
Stayed in July 2022
Reviewed: 9 July 2022
Khaswan
SingaporeThe condition of the room far from the photo shown when making a booking Feed back : 1) Apartment lack of maintenance and furniture is somewhat old, about time to be throwned away I.e Bathup curtain dirty, broken drainage know, kitchen set top dirty, sink tap shaking, balcony door can't close properly, sofa not comfortable when seated can feel the spring protruding, daily room cleaning not as expected, no daily change of towel provided on request, no floor mat in toilet only provided upon request, toilet rinse leak and balcony not fit for purpose as AC outdoor unit fanning hot air 2) cooking and eating utensil not ever ready some need to request I.e plates, fork and spoon only provided upon request 3) water dispenser run out of water, refill upon request
Location, cullinary and can stay with the family in the same place as there are 3 of us, staff service is great
Stayed in July 2022
Reviewed: 3 July 2022
Illa
IndonesiaThe room hotel which I stay..
None
Stayed in July 2022
Reviewed: 1 June 2022
Freddy
IndonesiaCouch is dirty, maybe time to buy a new one? Furniture is not maintained well. TV remote receiver is bad.
Many foods, many cafe and bar. Good people, they are very helpful.
Stayed in May 2022
Reviewed: 14 May 2022
Katsuhisa
Indonesiasounds of upper floor room noise is directly able to hear. too much.
Stayed in May 2022
Reviewed: 4 May 2022
Damian
Indonesiapeople who stay at this residence tends to make noise 😄. Maybe it is true what people say: you stay at Rp 600 K hotel, you get Rp 600 K neighbours.
Stayed in March 2022
Reviewed: 5 February 2022
Ardhi
PhilippinesEverything
Nothing
Stayed in February 2022
Reviewed: 12 May 2024
Dithesh
IndiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 9 May 2024
Nurina
IndonesiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 6 May 2024
Boediman
IndonesiaThere are no comments available for this review
Stayed in May 2024
Reviewed: 4 May 2024
Denny
SingaporeThere are no comments available for this review
Stayed in March 2024
Reviewed: 1 May 2024
Matt
AustraliaThere are no comments available for this review
Stayed in February 2024
Reviewed: 24 April 2024
Saffuan
MalaysiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 19 April 2024
Linda
IndonesiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 8 March 2024
Saffuan
MalaysiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 26 February 2024
Waluyo
IndonesiaThere are no comments available for this review
Stayed in February 2024
Reviewed: 26 February 2024
Goldie
IndonesiaThere are no comments available for this review
Stayed in February 2024
Reviewed: 19 February 2024
Israil
IndonesiaThere are no comments available for this review
Stayed in January 2024
Reviewed: 17 February 2024
Nadya
GermanyThere are no comments available for this review
Stayed in February 2024
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