Jl. K.L. Yos Sudarso No. 1 PO BOX 2388 , 20235 Medan, Indonesia
#97 of 97 hotels in Medan
Guests' ChoiceBased on 63 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.6
Facilities
8.1
Staff
8.4
Value for money
8.4
Free WiFi
6.1
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Showing 1 – 25
Reviewed: 10 May 2024
Mercedita
IndonesiaNothing
Location
Stayed in March 2024
Reviewed: 6 August 2023
Anne_cologne
GermanyNoise from other guests both mornings in the hallways, doors not soundproof. Breakfast with good choice, but floor sometimes not totally clean. No safe in hotel room.
Very nice hotel in central location in Medan. The hotel has big rooms and offers bath amenities.
Stayed in August 2023
Reviewed: 21 July 2023
Melanie
Germany- Wifi was very slow
- Gym completely new
Stayed in July 2023
Reviewed: 21 February 2023
Patrick
IrelandNothing
Old style hotel. Easy in and out
Stayed in February 2023
Reviewed: 14 January 2023
Kiorewai
New ZealandThe fact I couldn't swim in the pool! The hotel closes the pool from 1100 to 1600!! This is ridiculous. The whole reason I booked this hotel was to spend one lazy day beside and in their pool. The fact I couldn't use the pool was very disappointing and for that reason I would not recommend this hotel at all.
At first appearance, this place looks great and there is much to like: the friendly staff, efficient service, large, clean rooms, and a good location. The hotel has a lovely looking pool, which was one of my main reasons for booking a stay here... BUT there was a major negative...
Stayed in January 2023
Reviewed: 23 November 2022
Andrii
United KingdomWI-FI internet is very unstable. This is only thing that changed my review from 9-10 to this, everything else is average, ok or good. If you travel to a foreign country and internet in a hotel is not important for you, this hotel is ok.
It's ok
Stayed in November 2022
Reviewed: 2 July 2022
Rai
United KingdomStaffs could not be bothered to smile.Does not cost you nothing to be polite n helpful if you are working in hotels. Smile can help so much in life.Some people's should have some manners just to say Thank you to door man when he stand by the door all day just to open the door for visitors n help with their luggage.They are human being too just like everyone else. Sorry have to be honest not disrespect anyone else.
Emerald very nice clean hotel near station and Big mall.Beautiful views from 8 floors.Brakefast was good.Helpful door man help you with luggage 🧳 .
Stayed in July 2022
Reviewed: 9 March 2022
Julius
IndonesiaFront Office should be more flexible time to the Extend Stay.
Breakfast Good
Stayed in January 2022
Reviewed: 2 February 2022
Agie
IndonesiaThe wifi was very bad
Cleanliness
Stayed in February 2022
Reviewed: 20 January 2022
Ferdinand
IndonesiaOld hotel
Location
Stayed in January 2022
Reviewed: 18 May 2024
Drms
MalaysiaThe aircon in the room tend to get warm around midnight. The daily buffet breakfast needs more variety/change in menu from day to day. The inside room latch needs to be reparied and the windows clean from the outside. Unfortunately, the lobby lounge was closed for reno and the karaoke was not always like before (open only on request)
The location and the staff especially the Front Office manager Mdm Rini. TQ to her.
Stayed in May 2024
Reviewed: 19 July 2023
Steve
AustraliaThe hotel and room dated and place smelt of smoke, the pool and gym closed during the day
The breakfast was good
Stayed in July 2023
Reviewed: 12 February 2023
Karen
Netherlandsthe staff needs a lot of extra training in customer service.
location, facilities (swimming pool, gym)
Stayed in February 2023
Reviewed: 29 November 2022
Samuel
Indonesiabreakfasts over all good
Stayed in November 2022
Reviewed: 20 July 2022
Andrew
Japanno wake-up call: though I paid if cash at checkin I was required to give deposit…
Stayed in July 2022
Reviewed: 18 October 2021
Harwin
IndonesiaAll the Indonesian style breakfas
breakfast should be or you can ask for hotel samples from jw marriot. because their breakfast is very fitting to eat in the morningP
Stayed in October 2021
Reviewed: 26 May 2024
Manmohan
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 10 May 2024
Stephen
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: 19 February 2024
Mansor
United KingdomThere are no comments available for this review
Stayed in February 2024
Reviewed: 28 May 2023
Mercedita
IndonesiaThere are no comments available for this review
Stayed in May 2023
Reviewed: 13 May 2023
Martin
JapanThere are no comments available for this review
Stayed in May 2023
Reviewed: 2 May 2023
Lee
MalaysiaThere are no comments available for this review
Stayed in April 2023
Reviewed: 1 May 2023
Tiffany
NetherlandsThere are no comments available for this review
Stayed in April 2023
Reviewed: 24 March 2023
Felicity
United KingdomThere are no comments available for this review
Stayed in March 2023
Showing 1 – 25
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