Fantastic

Stayed in April 2024

Comfortable bed Breakfast s spread Helpful staff

Stayed in April 2024

the swiming pool is a bit small, and it was closed for many days

very friendly staff. Location is good and the food is excellent

Stayed in March 2024

Room is a little small and very busy traffic

We have many great dishes especially fresh fruits at breakfast. Location is good. Very beautiful decorations inside.

Stayed in April 2024

Nothing really

The closest to the historic city centre. Amazing staff

Stayed in March 2024

If you are a light sleeper ask for a room not facing the street, otherwise it can be noisy.

Very nice personell and clean rooms. Breakfast offers a wide variety.

Stayed in February 2024

None

You can directly go to the room from the car park without going through the lobby. Staff were super polite and friendly. Room is big enough for a couple, bed was very comfy. Centrally located, close to restaurants, easy to get public transports.

Stayed in January 2024

The bed is very comfortable and the room size is large, location is the best in Jakarta!

Stayed in January 2024

The bathroom was small and I could put myself under the shower

The staff and the service

Stayed in December 2023

The buffet is too expensive

Very courteous and friendly staff. Excellent location

Stayed in December 2023

The noise at the early hours outside. Small motorcycles with the silencers out. They sound pathetic but so loud. Try not to get a room facing the front of the building.

Nice hotel and room, clean and excellent bedding. Very helpful staff.

Stayed in December 2023

Covid is behind us. Staff should not be forced to wear masks anymore by the management. Makes it very impersonal.

Everything is good at this hotel.

Stayed in November 2023

Everything at this hotel is great....rooms are nice... staff is great, location very good. The only thing I dont like is that all the staff still wearing a mask. This makes contact with these nice people very unpersonal. Covid is over!

Stayed in November 2023

Nothing to report or to notice in this field.

I definitely enjoyed yet another stay in Hotel Gran Mahakam, for me the place to go to when I am in Jakarata. The service of the personel is beyond expectations, this made my stay to be very comfortable.

Stayed in November 2023

There are only two elevators from the lobby to the rooms, so waiting time could be frustrating especially when there are events taking place at the ballroom located on the 2nd floor (on most weekends). Noises from outside (at night) could disrupt your peaceful sleep, especially if your room is facing the roadside. For light sleepers, you might want to consider getting the room facing the back of the hotel for quieter ambience. The hotel used to put welcome fruits in the room with a welcome note, but they no longer do so. These little things make a difference, especially to returning guests.

Gran Mahakam has always been my preferred hotel whenever I am in Jakarta since the past 20 years. I must say the hotel management has done a great job keeping the premise in an exquisite condition as long as I could remember. The breakfast spread although not extensive, has always been excellent. Staff was attentive and always helpful, and the strategic location with close proximity to Plaza Blok M and MRT makes it convenient to move around. I always take advantage to have my regular morning run at the park near the hotel (which I don't get to do if I stay at other city hotels). The gym is located at P1, albeit small but good enough for a quick workout. There is also this superb eatery called Ayam Bakar Ganthari which serves superb grilled chicken with rice, a mere 200m away from the hotel (must try).

Stayed in November 2023

during breakfast this young women not smiling or greet us, seemed she is new but its not pleasant as other staff were quite warm and friendly

it’s classic yet comfortable, a go to hotel which just small and nice with convenient location love the big pillows

Stayed in November 2023

Nothing. All good.

Good location, near mall. Very attentive staff. My booking was junior suite, I was upgraded to gran suite. I appreciate that very much. Thank you.

Stayed in October 2023

The toilet flush is noisy.

Good location and service. All the stuffs were super friendly, helpful.

Stayed in October 2023

The bar on the lobby closed early. But they can supply some beverages as the room service.

Their hospitality is especially good.

Stayed in October 2023

The Club Suite room is good and comfy. Love the bed. Location just next to the place where my reunion is held. I love the snacks in the coffee shop, the kueh pepek it's like a crispy crepes but soft in the middle.

Stayed in September 2023

swimming pool is small but stunning, avoid the spa/massages

amazing breakfast, with dim sums and much more

Stayed in September 2023

i wish i can open the door to the balcony

nice room n comfortable bed/ pillow the breakfast selection is good the hotel has good interior at the lobby not far from mrt station night food stalls nearby

Stayed in August 2023

Traffic jam around the hotel during Saturday night.

Welcome drink available when we arrived. Various breakfast menu and delicious but a little bit crowdid. Staff are all helpful and friendly. We had dinner at Le Grand and the menu are also very good. Swimmping pool at rooftop with city view. Interior of lobby and room is very unique, very cozy.

Stayed in July 2023

Nice treatment of stuffs

Stayed in July 2023