Maintenance Requirements: * Water Pressure: Very weak or just Trickling Water from All Shower's and Taps (Randomly) * No Hot Water- Thank goodness the weather is Hot & Humid Villa was Missing: * Washing Machine * Dryer * Towel Rack * Kitchenette Dishes: Pots, Cooking Utensils ( As stated on the website these items were included with the price of the X2 Bedroom Villa with Private Pool)

EXCELLENT CUSTOMER SERVICE & CONTINUOUS KINDNESS from All STAFF & Management. High Recommendation's to the following Staff who went ABOVE and BEYOND to cater for my Families Needs & Made our Holiday Most Enjoyable!!! HIGH RECOMMENDATION'S FOR: * General Manager: YUDI (5*) * Reception Staff: LIA, LUSI, RONALD & ARIS (5*) (VERY VALUABLE ASSET'S TO THE BUSINESS.) They are on the Front Line of Welcoming All Guests, Dealing with Requests, Complaints & Compliments as well as being flexible in helping wherever help is needed around the Premise. * Restaurant: Chefs: MADE & NATA (5*) * Waitress: SANTI (5*) * House Keeping: BUDANA (5*) * Pool Maintenance: GAMA (5*) THANK-YOU to each and everyone of you PERSONALLY We will Cherish and Always be GRATEFUL for the Friendship's we have Forged and will tell Family & Friends for years to come. GOD BLESS YOU ALL🙏 From MR LOUIS HLA & FAMILY (Perth, Western Australia 🦘)

Stayed in January 2024

Breakfast range

Villa private pool Clean rooms Spa staff were lovely

Stayed in January 2024

Fairly private, nice common pool, large rooms.

Stayed in December 2023

Reception need more hospitality

Room and location

Stayed in December 2023

They didn't allow food delivery to be sent to my room.

Location was 10mins away from my business venue.

Stayed in July 2023

There’s white particles in the water boiler even after afew times we cleaned it, it make the water cloudy. Also a mouse entered our villa and messed up the rubbish.

The bed is comfortable.

Stayed in August 2023

Aircon was dirty and only had warm air

Stayed in July 2023

More variety I guess

Breakfast buffet was okay, but not great with the variety

Stayed in July 2023

none

Reasonable price and strategic location

Stayed in February 2023

I found it a bit untidy, not so clean.

It's just outside seminyak, which is nice due to traffic. Spacey appartment/hotel room. Friendly staff, nice view on the pool from the restaurant.

Stayed in March 2023

The Showerhead that didn't work. The Spray Leak outside Bathroom door, dripping manky water onto the only place to walk in and out of Villa (so spraying on me as I walked in and out) - also causing a Black slimey, slippery Paver... I complained on 3rd Day - NOTHING was ever done.

The Staff at the Restaurant were absolutely amazing.

Stayed in February 2023

a little bit moldy

very spacious room, wonderful pool, very private

Stayed in January 2023

Shower pressure kept dropping out & smelled when you first put it on. The main pool was filthy with grime on the bottom. Service at the restaurant & room Service was painfully slow even just for a drink we waited 30 minutes for it to arrive

The villa was nice & the private pool was clean enough. Hired a moped from reception which was really cheap. The WiFi was good

Stayed in October 2022

the bedroom needs renovation

Stayed in August 2022

Needs repair, old furniture, really old plumbing. Kitchen's sink is terrible and unpleasant even to touch. Mould in the bathroom. TV is old too, quality is awful. Staff is slow. Needed to call twice to ask if smb could bring us 2 plates (waited for them more than 40 min). Plates actually looked old and unpleasant too. Too many ants (in comparison to other even cheaper villas). Bath tub looks great on pictures, but in reality - nothing could make us to take it (old rust and mould inside).

Spacious villa. Nice exterior of the whole complex. Lots of greenery

Stayed in July 2022

Dirty rooms Dirty towels Cleaning does not take off the trash Brocken entrance lock

Free drinking water

Stayed in May 2022

The room is spacious, the staffs are so nice and helpful … the service was really nice …

Stayed in June 2021

The breakfast needs improvement

The suite room was fabulous

Stayed in April 2024

No milk for tea or coffee at breakfast.

Great location for is a we weren't here for tourism. Few warungs around to eat at. Convenient laundromat nearby. Check out at 12.

Stayed in January 2024

Rooms were not equipped as advertised Took 2 days to get cooking utensils Pool was leaking Not one meal was delivered as ordered Water pressure was poor No hot water Many guests were complaining

Really nothing

Stayed in January 2024

We booked the 2 bedroom villa. Aircon in the rooms weren’t working properly, pool was dirty, no proper cooking materials provided and our stove didn’t have any gas (we had to ask for it). But couldn’t use the stove anyway as cooking materials weren’t provided despite having asked for it several times.

Stayed in December 2023

Everything

Nothing

Stayed in December 2023

1.The old odur was coming from the room. 2.A/C not working properly. 3.The washroom door jammed in door frame. 4. The electric kettle was not working properly. 5. There were several crack in main door no privacy. 6. The coffee cups are not cleans properly 7. There was no celling fan available. 8. They have given the pool in facility but you have to take different package to access it. 9. The room has attached balcony but it was not clean properly.

Nothing to like

Stayed in November 2023

Staff was very nice and place is very clean.

Stayed in October 2023